Garuda - Garba Rujukan Digital

INOVASI PELAYANAN PUBLIK BIDANG ADMINISTRASI KEPENDUDUKAN PADA PROGRAM PAKET LAYANAN (PAKLAY) SATU HARI JADI BERDASARKAN UNDANG-UNDANG NOMOR 25 TAHUN 2009 TENTANG PELAYANAN PUBLIK DI KANTOR DESA JATIROYO, KECAMATAN JATIPURO, KABUPATEN KARANGANYAR Diana Sukorina; Ana Mayasari; Putri Maha Dewi; Herwin Sulistyowati
Journal of Innovation Research and Knowledge Vol. 4 No. 8: Januari 2025
Publisher : Bajang Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53625/jirk.v4i8.9352

Salah satu wilayah Karanganyar yang menyediakan layanan administrasi kependudukan adalah Jatiroyo. Selain itu, masyarakat mengeluh tentang pelaksanaan pelayanan administrasi kependudukan saat ini dengan pemanfaatan Paklay Komplit karena masih ada beberapa kendala dan hambatan. Studi ini menggunakan metodologi deskriptif kualitatif. Dalam teknik pengambilan sampel ini, metode pengambilan sampel purposive digunakan. Data dikumpulkan melalui wawancara. Reduction, presentation, and conclusion are the three stages of data analysis. Peneliti hanya menggunakan triangulasi untuk mengumpulkan data. Hasil penelitian menunjukkan bahwa paklay Kantor Desa Jatiroyo telah memberikan layanan administrasi kependudukan yang memenuhi standar kualitas, seperti yang ditunjukkan oleh penilaian indikator kualitas yang efektif dan responsif. Keunggulan termasuk ketepatan dalam pelayanan, ketepatan waktu, dan kehandalan dalam menangani setiap keluhan masyarakat. Kantor Desa Jatiroyo memiliki kekurangan sarana dan prasarana. Hasilnya adalah bidang administrasi kependudukan memberikan layanan yang baik dalam program paket layanan, atau paklay, dan dapat terus berkembang.

Literasi Mengenai Penerapan Komunikasi Inter Personal Antara Orang Tua dengan Anak untuk Meningkatkan Perilaku Positif Anak Setyo Purwanto; Diana Sukorina; Aurora Luna Marsela; Doni Mardiyanto; Abdullah Zailani
Surakarta Abdimas Journal Vol. 3 No. 2 (2024): Surakarta Abdimas Journal
Publisher : Fakultas Ekonomi Universitas Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52429/saj.v3i2.289

Abstract From the past until now, many parents feel confused and difficult in shaping positive behavior in children. Parents also often feel unable to understand their children's behavior that always tests their patience, so it is not uncommon for parents to become angry and apply punishment to children. This has an impact on the formation of children's perceptions that become negative towards parents. The child will feel that he is not understood, causing him to behave negatively such as lying, not doing his responsibilities at home, and others. One of the efforts that can be made to improve children's positive behavior is for parents to apply effective communication to children in interaction. With this Community Service Activity, it is hoped that it can provide new understanding, knowledge and skills for parents in implementing interpersonal communication with children. Therefore, a warm relationship between parents and children can be established, so that it is followed by positive behavior in children that will also increase. Activities are carried out using the counseling method, namely interpersonal by providing understanding and knowledge related to interpersonal communication so that it becomes a new skill that parents will learn in applying communication when interacting with children. The results of this activity show that parents gain new understanding, knowledge and skills related to applying interpersonal communication when interacting with children. In addition, parents realize that the communication applied so far with children is not appropriate, causing frequent conflicts and having an impact on children's negative behavior. Keywords : Personality Communication, Parents, Children's Positive Behavior

Analisa Opini Publik tentang Mutu Pelayanan E-KTP di UPTD Pelayanan Adminduk Kecamatan Baki Sukoharjo Setyo Purwanto; Diana Sukorina
Jurnal Media Administrasi Vol 10 No 1 (2025): April: Jurnal Media Administrasi
Publisher : Universitas 17 Agustus 1945 Semarang, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/jma.v10i1.2912

This research was conducted to determine the quality of e-identity card (e-KTP) making services provided by UPTD Administrative Services Subdistrict Government Baki Regency, which is measured through several indicators of service quality, namely: direct evidence, reliability, responsiveness, assurance, empathy, and communication. In addition, this research was also conducted to determine the constraining factors of the quality of e-KTP services which can be seen from the facilities and infrastructure, service procedures, and the ability of employees. This study uses a qualitative descriptive approach with data collection obtained from observations and interviews. The results of this study indicate that the quality of service for making e-KTP in UPTD Baki Subdistrict has been maximized which can be seen from the guarantee of definite completion, adequate facilities and infrastructure, good attention and response from employees, high employee responsiveness and being able to provide reliable information. Researchers suggest that the UPTD Baki Subdistrict further improve the performance of its employees by conducting training for employees, adding facilities and infrastructure and also clarifying information about service procedures.

Pelatihan Media Sosial sebagai Media Promosi Desa Wisata di Desa Ngargorejo, Kecamatan Ngemplak, Kabupaten Boyolali Setyo Purwanto; Diana Sukorina; Aurora Luna Marsela; Abdullah Zailani
Surakarta Abdimas Journal Vol. 4 No. 1 (2025): Surakarta Abdimas Journal (Volume 4, Nomor 1, 2025)
Publisher : Fakultas Ekonomi Universitas Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52429/saj.v4i1.342

Abstract This community service program aims to enhance digital literacy among the residents of Ngargorejo Village, Ngemplak Subdistrict, Boyolali Regency, by providing training on social media as a tool for promoting the village’s tourism potential. Ngargorejo Village possesses significant tourism potential, including natural beauty, local culture, and distinctive products. However, the community's limited knowledge of social media utilization poses a major challenge in effectively promoting these assets. The training program was designed using a participatory workshop approach, involving ten participants from local tourism managers and small business owners (UMKM). The training materials covered the creation of social media accounts, content development, management strategies, and hands-on practice. Evaluation results indicate a significant improvement in participants’ understanding of social media, with the average pre-test score of 49 increasing to 85 in the post-test. Additionally, the quality of participants uploaded content showed notable improvements in terms of visualization, narrative, and consistency. However, challenges remained, including low initial digital literacy, limited internet infrastructure, and inconsistency in content management after the training. To address these issues, the program provided solutions such as individualized mentoring, structured content guidelines, and the establishment of a village social media management team. This program has successfully provided the community with relevant digital skills, enabling them to independently promote their village’s potential. Recommendations for program sustainability include advanced training, infrastructure improvements, and local government support for regular content management. Keywords : Social Media, Promotion, Rural Tourism

INOVASI LAYANAN PENDENGAR SIARAN RADIO DI ERA DIGITAL (STUDI KUALITATIF TENTANG EFEKTIVITAS KINERJA SIARAN DAN INTERAKSI PENDENGAR DI RADIO SWIBA KARANGANYAR) Linda Pancaningrum; Ana Mayasari; Diana Sukorina; Erwinda Sam Anafih
Journal of Innovation Research and Knowledge Vol. 5 No. 4: September 2025
Publisher : Bajang Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar

Radio remains a mass communication medium that maintains an emotional connection with listeners, despite facing significant challenges in the digital era. This study aims to analyze service innovations implemented by Radio Swiba Karanganyar to improve broadcast performance, explore strategies for digital interaction with listeners, and identify driving and inhibiting factors in the implementation of digital radio services. The research method used a qualitative approach with a case study design. Data were collected through in-depth interviews with radio management, broadcasters, and active listeners, as well as participant observation and documentation. The results show that Radio Swiba Karanganyar develops service innovations through the use of online streaming, social media integration, and strengthening community-based content. Digital interaction has been shown to increase audience engagement, but faces obstacles such as limited human resources and technological adaptation. The study's conclusions confirm that the success of radio service innovation in the digital era depends not only on technology but also on strategies for building emotional connection with listeners

LITERASI MENGENAI PENERAPAN KOMUNIKASI INTER PERSONAL ANTARA ORANG TUA DENGAN ANAK UNTUK MENINGKATKAN PERILAKU POSITIF ANAK Setyo Purwanto; Diana Sukorina; Aurora Luna Marsela; Doni Mardiyanto; Abdullah Zailani
Surakarta Abdimas Journal Vol 3, No 2 (2024): Desember 2024
Publisher : Surakarta Abdimas Journal

Show Abstract | Download Original | Original Source | Check in Google Scholar

From the past until now, many parents feel confused and difficult in shaping positive behavior in children. Parents also often feel unable to understand their children's behavior that always tests their patience, so it is not uncommon for parents to become angry and apply punishment to children. This has an impact on the formation of children's perceptions that become negative towards parents. The child will feel that he is not understood, causing him to behave negatively such as lying, not doing his responsibilities at home, and others. One of the efforts that can be made to improve children's positive behavior is for parents to apply effective communication to children in interaction. With this Community Service Activity, it is hoped that it can provide new understanding, knowledge and skills for parents in implementing interpersonal communication with children. Therefore, a warm relationship between parents and children can be established, so that it is followed by positive behavior in children that will also increase. Activities are carried out using the counseling method, namely interpersonal by providing understanding and knowledge related to interpersonal communication so that it becomes a new skill that parents will learn in applying communication when interacting with children. The results of this activity show that parents gain new understanding, knowledge and skills related to applying interpersonal communication when interacting with children. In addition, parents realize that the communication applied so far with children is not appropriate, causing frequent conflicts and having an impact on children's negative behavior.

PELATIHAN MEDIA SOSIAL SEBAGAI MEDIA PROMOSI DESA WISATA DI DESA NGARGOREJO, KECAMATAN NGEMPLAK, KABUPATEN BOYOLALI Setyo Purwanto; Diana Sukorina; Aurora Luna Marsela; Abdullah Zailani
Surakarta Abdimas Journal Vol 4, No 1 (2025): Juli 2025
Publisher : Surakarta Abdimas Journal

Show Abstract | Download Original | Original Source | Check in Google Scholar

This community service program aims to enhance digital literacy among the residents of Ngargorejo Village, Ngemplak Subdistrict, Boyolali Regency, by providing training on social media as a tool for promoting the village’s tourism potential. Ngargorejo Village possesses significant tourism potential, including natural beauty, local culture, and distinctive products. However, the community's limited knowledge of social media utilization poses a major challenge in effectively promoting these assets. The training program was designed using a participatory workshop approach, involving ten participants from local tourism managers and small business owners (UMKM). The training materials covered the creation of social media accounts, content development, management strategies, and hands-on practice. Evaluation results indicate a significant improvement in participants’ understanding of social media, with the average pre-test score of 49 increasing to 85 in the post-test. Additionally, the quality of participants uploaded content showed notable improvements in terms of visualization, narrative, and consistency. However, challenges remained, including low initial digital literacy, limited internet infrastructure, and inconsistency in content management after the training. To address these issues, the program provided solutions such as individualized mentoring, structured content guidelines, and the establishment of a village social media management team. This program has successfully provided the community with relevant digital skills, enabling them to independently promote their village’s potential. Recommendations for program sustainability include advanced training, infrastructure improvements, and local government support for regular content management.

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