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All Journal Journal of Tourism Economics and Policy Journal Evaluation in Education (JEE) Indonesian Journal of EFL and Linguistics Journal of Tourism and Hospitality Analysis
Byomantara, Dewa Gede Ngurah
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Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Public Health Social Sciences Other

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Career Choice Shift of the English Students Based on Gender Arifuddin, Arifuddin; Yusra, Kamaludin; Zamzam, Ahmad; Arafiq, Arafiq; Putra, Lalu Jaswadi; Byomantara, Dewa Gede Ngurah
Journal Evaluation in Education (JEE) Vol 5 No 4 (2024): October
Publisher : Cahaya Ilmu Cendekia Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37251/jee.v5i4.1130

Abstract

Purpose of Study: Exploring the students’ motivations for studying in the English departments, comparing career choices and interests based on gender, and determining the ‘time’ and reasons for shifting careers. Methodology: This study employed mixed methods. The sample was drawn through proportional random sampling and involved 1100 students from the English departments in Lombok, Indonesia. 380 male and 820 female students, more than 25 percent of the total, filled out the Google Forms questionnaire. The data were collected through questionnaires and academic documents. Quantitative data analysis employed descriptive statistics, while qualitative analysis used ‘Iterative Analysis.’ Main Findings: 1) Being a teacher is the primary motivation for studying in the English departments; 2) Females far dominate men in the choice of the teaching profession, while males in the tourism and hospitality sector; 3) But, career choice shift occurs at the end of the study motivated by socio-economic orientation. So, curriculum developers should consider biological and socio-cultural aspects of English education gender. Further studies should be conducted on the interrelation of gender and socio-cultural and religious perspectives. Novelty/Originality of this Study: The choice of work of the students of the English departments in Indonesia is still determined by its suitability with gender. Some studies on career shifts in universities have been carried out, but a specific study that explored the career choice shift of English department students based on gender has never been carried out. This is the ‘novelty.’ Nevertheless, this study did not include the students’ religion-based educational background.
Sentential and Conversational Implicature Inference-Making Ability of Tourism College Students Based on Proficiency Levels Byomantara, Dewa Gede Ngurah; Arifuddin, Arifuddin
Indonesian Journal of EFL and Linguistics Indonesian Journal of EFL and Linguistics, 10(2), November 2025
Publisher : Pusat Pelatihan, Riset, dan Pembelajaran Bahasa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21462/ijefl.v10i2.924

Abstract

Studies on implicature inference-making ability of tourism students are ‘deficient,’ meanwhile implicature inference-making ability is crucial for tourism students. The current study aimed at: a) comparing implicature inference-making ability of sentences and short conversations between the low proficiency and high proficiency Tourism college students and b) exploring the factors which affect the learners’ implicature inference making-abilities. This is a mixed-methods study. The participants involved 320 students. Data collected with test for inferential ability were analyzed with Two-way Anova and qualitative data through iterative analysis. It is concluded that implicature inference-making ability of single sentences and short conversations between the low proficiency and high proficiency of the tourism college students is significantly different. However, there is no interaction of types of discourse and proficiency levels on implicature inference-making ability. Since the degree of skills affects implicature inference-making ability, the improvement of the students’ pragmatic understanding in English for Tourism should synchronize the types of implicature inference-making ability to be applied and their levels of skills.
Implementasi ASEAN Tourism Strategic Plan (ATSP) Dalam Pengembangan Pariwisata Bali Byomantara, Dewa Gede Ngurah; Sucipta, I Gusti Ngurah Oka Dwi; Octaviani, Iva
Journal of Tourism and Hospitality Analysis (JoTHA) Vol. 1 No. 2 (2024): Journal of Tourism and Hospitality Analysis
Publisher : HeadWay Research & Developemnt

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Tourism plays a very important role in Bali's economy, being the main sector that drives economic growth and provides many jobs. As an international tourist destination, Bali attracts millions of tourists every year, making a significant contribution to regional GDP. High dependence on tourism makes Bali's economy vulnerable to fluctuations in the number of tourists. A decline in tourists, such as during a global crisis or pandemic, has a major impact on the economy, underscoring the importance of economic diversification to reduce over-reliance on the sector. The purpose of writing this article is to investigate and analyze how Bali, as a major tourist destination in ASEAN, implements the strategies listed in the ATSP to strengthen and develop its tourism sector. The method used is a literature study carried out by collecting and analyzing various sources of information related to the implementation of the ASEAN Tourism Strategic Plan (ATSP) in the development of Bali tourism. The results of this research are that the application of the concept of sustainable tourism and the implementation of the ASEAN Tourism Strategic Plan (ATSP) in Bali have increased the growth of the tourism sector with a focus on preserving culture and the environment, as well as empowering local communities. Stakeholder coordination and funding challenges can be overcome with a holistic approach, while opportunities for further development include diversification of tourism products and improving the quality of human resources
Customer Care Representative Service Strategies for Tourists’ Comfort While Vacationing in Bali: A Case Study at Travel Agent Company X MAHENDRA, Putu Ferry Krisna; ARTAJAYA, Made; BYOMANTARA, Dewa Gede Ngurah
Journal of Tourism Economics and Policy Vol. 6 No. 1 (2025): Journal of Tourism Economics and Policy (January - March 2026) - In Press
Publisher : PT Keberlanjutan Strategis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38142/jtep.v6i1.1678

Abstract

This study aims to analyze the service strategies implemented by Customer Care Representatives (CCR) to enhance tourists’ comfort while vacationing in Bali. High-quality CCR service is a key determinant of positive travel experiences, particularly amid intensifying competition in the tourism industry. This research employs a descriptive qualitative method, collecting data through interviews, observations, and documentation. Data were analyzed using a SWOT approach and the TOWS strategy matrix to formulate appropriate strategic actions. The findings indicate that service strengths lie in a personalized approach, effective communication, and the use of technologies such as WhatsApp and Google Translate. Identified weaknesses include limited human resources in foreign-language proficiency and the absence of standardized, uniform service procedures. Opportunities arise from strong inbound tourist interest and advances in digital technology, whereas threats stem from competition with online, platform-based services (OTAs). The resulting TOWS strategies include optimizing service digitalization, conducting regular staff training, and strengthening service SOPs. These strategies demonstrably support smooth trip execution and improve tourists’ comfort during their stay in Bali. The study is expected to serve as a reference for tourism industry practitioners—particularly travel agencies—in designing more effective and sustainable service strategies.
Co-Authors Arafiq, Arafiq Arifuddin Arifuddin Artajaya, Made Mahendra, Putu Ferry Krisna Octaviani, Iva Putra, Lalu Jaswadi Sucipta, I Gusti Ngurah Oka Dwi Yusra, Kamaludin Zamzam, Ahmad