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All Journal International Journal of Evaluation and Research in Education (IJERE) Kharisma: Jurnal Administrasi dan Manajemen Pendidikan
Kassim, Noorafini
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Decision Sciences, Operations Research & Management Education

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Exploring factors of international students’ satisfaction: a case of Islamic universities in Malaysia Amzat, Ismail Hussein; Kassim, Noorafini; Yusuf, Byabazaire; Hamed, Alyahmadi; Juping, Qiao; Khofiati, Ani
International Journal of Evaluation and Research in Education (IJERE) Vol 13, No 4: August 2024
Publisher : Institute of Advanced Engineering and Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11591/ijere.v13i4.27123

Abstract

No qualms, international student mobility has become a source of income for countries around the world. International students become more mobile, contributing to the university’s growth and diversity. It has also created competition by making higher institutions around the world develop strategies to attract them. This study explores the factors that lead to satisfaction among international students and the item indicator. This study is quantitative in nature, using a survey to collect the data. The population consists of international students from Asia, Africa, Europe, and Latin America at the leading Islamic universities in Malaysia. A total of 211 international students participated in the study. Ruffola Noel Levitz’s student satisfaction inventory, 2017 was used as an instrument, and a measurement model from SEM was applied to analyze the data. From the measurement model results, student-centeredness was ranked as the leading factor influencing international student satisfaction; followed instructional effectiveness. The main prediction or leading factor to improve international student satisfaction is to ensure international students’ positive feelings of self-belonging in Islamic universities in Malaysia. Improving instruction and service are also suggested to meet international student expectations and satisfaction. However, there is a scarcity of research conducted or published about Islamic universities worldwide, making Islamic universities neglected and difficult to find literature about.
Bridging Knowledge and Character: Cultivating Student Development through Islamic Educational Leadership Rekan, Abd. Aziz; Howell, Hafeezur-Rahman; Mohamad Salleh, Muhamad Nasir; Kassim, Noorafini; Rokhimawan, M. Agung
Kharisma: Jurnal Administrasi dan Manajemen Pendidikan Vol. 4 No. 2 (2025): Progressive Islamic Education
Publisher : Perkumpulan Dosen Tarbiyah Islam Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59373/kharisma.v4i2.123

Abstract

Higher Education Institutions (HEIs) play a pivotal role in advancing comprehensive and balanced human capital development. Amid rapid globalization, digital transformation, and the erosion of moral values, HEIs face increasing challenges in cultivating well-rounded individuals who can meet contemporary demands while upholding ethical and spiritual principles. As market-driven education increasingly prioritizes technical and professional competencies, the nurturing of moral integrity and holistic growth is often neglected. Therefore, this study investigates how the Arabic Language Education Program contributes to holistic human capital development through Islamic educational leadership, focusing on students’ lived experiences, leadership formation, and value-based educational practices. Employing a mixed-methods approach with an exploratory sequential design, the research commenced with qualitative data collection through interviews with 50 informants and document analysis, followed by a quantitative survey involving 184 respondents. Data were analyzed thematically and descriptively, and findings from both phases were triangulated to enhance interpretive validity. The study identifies four principal dimensions of human capital development: (i) Leadership Experiences and Opportunities, (ii) Religious Development and Spiritual Strengthening, (iii) Local and Socio-Cultural Influences, and (iv) Challenges and Obstacles in Human Capital Development. The findings provide critical insights for policymakers and stakeholders in refining leadership policies and educational strategies, thereby reinforcing the foundations of human development agendas at both national and global levels.
Co-Authors Amzat, Ismail Hussein Hamed, Alyahmadi Howell, Hafeezur-Rahman Juping, Qiao Khofiati, Ani Mohamad Salleh, Muhamad Nasir Rekan, Abd. Aziz Rokhimawan, M. Agung Yusuf, Byabazaire