Ani Khofiati
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Exploring factors of international students’ satisfaction: a case of Islamic universities in Malaysia Amzat, Ismail Hussein; Kassim, Noorafini; Yusuf, Byabazaire; Hamed, Alyahmadi; Juping, Qiao; Khofiati, Ani
International Journal of Evaluation and Research in Education (IJERE) Vol 13, No 4: August 2024
Publisher : Institute of Advanced Engineering and Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11591/ijere.v13i4.27123

Abstract

No qualms, international student mobility has become a source of income for countries around the world. International students become more mobile, contributing to the university’s growth and diversity. It has also created competition by making higher institutions around the world develop strategies to attract them. This study explores the factors that lead to satisfaction among international students and the item indicator. This study is quantitative in nature, using a survey to collect the data. The population consists of international students from Asia, Africa, Europe, and Latin America at the leading Islamic universities in Malaysia. A total of 211 international students participated in the study. Ruffola Noel Levitz’s student satisfaction inventory, 2017 was used as an instrument, and a measurement model from SEM was applied to analyze the data. From the measurement model results, student-centeredness was ranked as the leading factor influencing international student satisfaction; followed instructional effectiveness. The main prediction or leading factor to improve international student satisfaction is to ensure international students’ positive feelings of self-belonging in Islamic universities in Malaysia. Improving instruction and service are also suggested to meet international student expectations and satisfaction. However, there is a scarcity of research conducted or published about Islamic universities worldwide, making Islamic universities neglected and difficult to find literature about.
Pemberdayaan Pelajar melalui Forum Edukasi Moderasi Beragama untuk Kerukunan Sosial Antar Ranting IPNU–IPPNU Brondong Ahmad Luqman Hakim; Ani Khofiati; Husnuz Zuhad; Mu'zi Masfa; Afin Asyiqie
Jumat Keagamaan: Jurnal Pengabdian Masyarakat Vol. 7 No. 2 (2026): Agustus
Publisher : LPPM Universitas KH. A. Wahab Hasbullah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32764/weqfdd61

Abstract

The rapid growth of social media offers both opportunities and challenges for students in understanding religious information. The spread of hoaxes, hate speech, and extreme religious narratives may affect young people's mindset and disrupt social harmony. This community service program aimed to strengthen religious moderation, improve religious digital literacy, and develop student cadres as agents of social harmony among the branches of Ikatan Pelajar Nahdlatul Ulama and Ikatan Pelajar Putri Nahdlatul Ulama (IPNU–IPPNU) in Brondong Sub-district, Lamongan Regency. The methods comprised socialization, a religious moderation seminar, a digital literacy workshop, educational content creation training, and cadre mentoring. The activities were conducted from February to June 2026, with the main event on 2 April 2026, involving 34 participants. Evaluation used a 20-item pre-test and post-test covering three aspects: religious moderation, religious digital literacy, and content creation skills. The participants' average score rose from 54 (pre-test) to 83 (post-test), an increase of 29 points (N-gain 0.63, medium category). The program also produced a documentation video, practice videos, educational posters, a mass-media article, a scientific article, and religious moderation cadres in each branch. The findings indicate that a religious moderation education forum effectively enhances religious literacy and strengthens students' social harmony at the grassroots level.