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All Journal JURNAL EKONOMI DAN BISNIS AIRLANGGA JIET (Jurnal Ilmu Ekonomi Terapan) Indonesian Journal of Economics and Management Jurnal Magister Ekonomi Syariah
Sabardin
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

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THE INFLUENCE OF SHARIA COMPLIANCE, PROMOTION AND REPUTATION OF BANK SYARIAH INDONESIA ON CUSTOMER LOYALTY Sabardin
Jurnal Ekonomi dan Bisnis Airlangga Vol. 33 No. 2 (2023): JURNAL EKONOMI DAN BISNIS AIRLANGGA
Publisher : Fakultas Ekonomi dan Bisnis, Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/jeba.V33I22023.150-164

Abstract

Introduction: This study aims to investigate how customer loyalty of the Indonesian Sharia bank KCP Kuala Tungkal is affected by Sharia compliance, promotion, and reputation in various contexts or settings and various variables, such as various bank types or regions, which can affect the results. Methods: In this study, secondary data were analyzed using multiple regression with quantitative descriptive techniques using Eviews 10. The sample consisted of 99 respondents, all of whom were customers of Bank Mandiri Syariah. Results: The findings indicated that customer loyalty was not positively impacted by Sharia compliance; however, customer loyalty was positively impacted by reputation promotion, and reputation had a significant impact on customer loyalty. Additionally, there was a significant impact on customer loyalty when Sharia compliance, promotion, and bank reputation were combined. Conclusion and suggestion: There is a positive correlation between reputation and customer loyalty. This suggests that customer loyalty also increases as brand familiarity increases. This study contributes to consumer loyalty by promoting Sharia compliance, bank advertising, and reputation.
The Impact of Human Development Index and Population Number on Economic Growth in South Sumatra Province 2018-2022 Sabardin; Shabur, Usman; Hidayat, Romi; Dly, Mhd Wildan Arif
Jurnal Ilmu Ekonomi Terapan Vol. 10 No. 1 (2025)
Publisher : Department of Economics, Faculty of Economics and Business, Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/jiet.v10i1.54828

Abstract

This study aims to determine how the human development index and population affect economic growth in South Sumatra Province in 2018-2022. This study uses secondary data from the Central Statistics Agency (BPS) from 2018 to 2022. The Fix Effect Model (FEM) is the most appropriate model selection test found in this research approach, which uses a panel data regression analysis tool. The results of the study show that the HDI has a partial positive effect on economic growth, while the population has a negative effect that is not significant partially. Both variables simultaneously affect economic growth, emphasizing the role of the government in increasing population productivity to contribute to economic growth. In classifying a region as a Prosperous region, it is necessary to review the balanced Human Development Index (HDI) and population growth at a good level.
Pengaruh Aspek-Aspek Demokrasi Indonesia Terhadap Pertumbuhan Ekonomi di Indonesia Periode 2016-2020 Sabardin; Muhammad Ghafur Wibowo
Jurnal Magister Ekonomi Syariah Vol. 2 No. 2 Desember (2023): J-MES: Jurnal Magister EKonomi Syariah
Publisher : Program Studi Magister Ekonomi Syariah, Fakultas Ekonomi dan Bisnis Islam, Universitas Islam Negeri Sunan Kalijaga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14421/jmes.2023.022-08

Abstract

This research aims to find out how aspects of democracy presented through civil liberties, political rights, and democratic institutions influence Indonesia's economic growth from 2016 to 2020. The Central Statistics Agency (BPS) provided the data and researchers used secondary data for this research from 2016 to 2022. The random effect model (REM) is the model selection test most commonly found in this research approach, which uses panel data regression analysis tools. It was found that variables related to democratic institutions positively and significantly influence economic growth. However, civil liberties and political rights did not affect Indonesia's economic growth from 2016 to 2020.
The Customer Interest in Using Bank Syariah Indonesia Mobile BSI in Jambi Province Romi Hidayat; Darmawan; Muhammad ahsanul amal; Sabardin; Shabur, Usman
Indonesian Journal of Economics and Management Vol. 5 No. 3 (2025): Indonesian Journal Of Economics and Management (July 2025)
Publisher : Jurusan Akuntansi Politeknik Negeri Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35313/ijem.v5i3.6398

Abstract

Bank Syariah Indonesia customers in Jambi Province have great potential in using BSI Mobile. However, the use of BSI Mobile is not yet optimal. It is indicated that BSI customers in Jambi Province are hampered by the lack of branch offices in every district/city in Jambi Province. This has hampered customers' interest in using BSI Mobile. This study aims to evaluate the impact of perceived ease of use, perceived benefits, perceived risk, service quality, and sharia compliance on the interest in using BSI Mobile Bank Syariah Indonesia in Jambi Province. Using quantitative methodology, this research involved 272 respondents/customers and utilized the SmartPLS analysis technique. In this study, interest in using BSI Mobile is negatively and significantly influenced by risk perception, but positively and significantly influenced by perceived usefulness, sharia compliance, service quality, and ease of use. The findings of this study imply that customers are more interested in utilizing BSI Mobile when companies provide higher quality services. This research recommends that Bank Syariah Indonesia (BSI) in Jambi Province improve the features on BSI Mobile and provide discounts or cashback on payments/transactions through the use of BSI Mobile. Keywords: Interest, Perceived Ease Of Use, Perceived Usefulness, Perceived Risk, Service Quality And Sharia Compliance
Co-Authors Darmawan Dly, Mhd Wildan Arif Hidayat, Romi Muhammad Ahsanul Amal Muhammad Ghafur Wibowo Romi Hidayat Shabur, Usman