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All Journal Innovative: Journal Of Social Science Research
Rizki, Alifian Kusuma
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Humanities Computer Science & IT Law, Crime, Criminology & Criminal Justice Public Health Other

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Implementasi Aplikasi E-Surat Pada Badan Kesatuan Bangsa dan Politik Kota Surabaya Rizki, Alifian Kusuma
Innovative: Journal Of Social Science Research Vol. 5 No. 1 (2025): Innovative: Journal Of Social Science Research
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/innovative.v5i1.17917

Abstract

Digital transformation in the public sector has become a critical need to improve efficiency and effectiveness, particularly in the management of administrative correspondence. This study aims to analyze the implementation of the e-Surat application at the Badan Kesatuan Bangsa dan Politik (Bakesbangpol) of Surabaya City as a digital solution for managing incoming and outgoing letters. The research method used is a descriptive qualitative approach, with data collection techniques including semi-structured interviews, direct observations, and documentation. The results of the study indicate that the implementation of the e-Surat application at Bakesbangpol has successfully improved administrative management efficiency, particularly in recording, distribution, and archiving letters. Compared to the manual system, the application reduces the processing time of incoming correspondence by up to 40% and minimizes the risk of document loss by 85%. Furthermore, the e-Surat application promotes transparency and accountability through integrated document tracking features. However, some challenges persist, such as limited digital competencies among staff and technical issues, including network instability. This study concludes that the e-Surat application is an effective innovation in supporting the digitalization of government administration, with the potential for adoption by other agencies. Recommendations include intensive training for staff, strengthening technological infrastructure, and periodic evaluations of the e-Surat system to ensure its sustainability.
Pemberdayaan Sentra Wisata Kuliner (SWK) Kecamatan Jambangan oleh Dinas Koperasi Usaha Kecil dan Menengah dan Perdagangan Kota Surabaya Rizki, Alifian Kusuma; Yuanita, Arvinda Arda; Saputri, Shevila Afriza; Sari, Sarah Meirina
Innovative: Journal Of Social Science Research Vol. 5 No. 3 (2025): Innovative: Journal Of Social Science Research
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/innovative.v5i3.19825

Abstract

Pemberdayaan masyarakat, khususnya melalui penguatan Usaha Mikro, Kecil, dan Menengah (UMKM) dan pengelolaan pedagang kaki lima (PKL), menjadi prioritas dalam pembangunan ekonomi nasional Indonesia. Studi ini mengkaji efektivitas program pemberdayaan yang dilakukan oleh Dinas Koperasi Usaha Kecil dan Menengah dan Perdagangan Kota Surabaya terhadap Sentra Wisata Kuliner (SWK) Kecamatan Jambangan, sebuah kawasan yang mengalami penurunan daya tarik dibandingkan sentra lain di Surabaya. Penelitian ini menggunakan pendekatan kualitatif dan kerangka teori ACTORS (Authority, Competence, Trust, Opportunities, Responsibilities, Support), penelitian ini mengeksplorasi bentuk pemberdayaan, tantangan, serta dampaknya pada pelaku usaha dan keberlanjutan SWK. Hasil penelitian menunjukkan bahwa program pemberdayaan berjalan secara komprehensif dengan pelatihan usaha, fasilitasi legalitas, pendampingan, promosi, dan revitalisasi infrastruktur. Namun, tantangan seperti kurangnya inovasi produk, pemanfaatan teknologi digital yang terbatas, dan rendahnya konsistensi pelaku usaha menjadi hambatan utama. Persepsi pelaku usaha terhadap program ini positif, namun mereka mengharapkan pelatihan yang lebih relevan dan promosi yang lebih berkelanjutan. Studi ini memberikan kontribusi baru dalam literatur pemberdayaan ekonomi kreatif lokal dengan menyoroti kebutuhan strategi pemberdayaan berbasis kebutuhan lokal dan kolaborasi lintas sektor untuk mendukung keberlanjutan SWK sebagai pusat ekonomi kreatif dan wisata kuliner.
Co-Authors Saputri, Shevila Afriza Sari, Sarah Meirina Yuanita, Arvinda Arda