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All Journal International Journal of Management Science and Information Technology (IJMSIT)
Widodo, Suwarno Tri
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

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Transformation of Human Resource Management to Increase Work Process Efficiency at Indonesian Quarantine Agency (A Study on The Implementation of Lean Management in Human Resource Management) Widodo, Suwarno Tri; Poltak Sinambela, Lijan
International Journal of Management Science and Information Technology Vol. 5 No. 1 (2025): January - June 2025
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/ijmsit.v5i1.3618

Abstract

The field of Human Resource Management (HRM) in an organization aims to ensure that the organization achieves its established objectives by involving skilled and capable employees. One of the primary challenges faced is creating efficiency in work processes without compromising service quality. In the context of HRM, common issues include inadequate use of modern technology, complex procedures, resistance to change, and suboptimal interdepartmental collaboration. The transformation of HRM at the Indonesian Quarantine Agency through the application of lean management has become a strategic step to enhance work process efficiency and effectiveness. In this context, HRM plays a crucial role in achieving organizational goals by engaging skilled and capable employees. However, challenges such as bureaucratic procedures, resistance to change, and insufficient use of technology remain prevalent. This research employs the Soft Systems Methodology (SSM) approach to identify problems and formulate solutions. The results show that lean management implementation can reduce waste, increase added value, and optimize workflows. Through AHP analysis, it was found that the commitment of top and middle management, along with active employee involvement, are key factors for the successful implementation of lean management. Additionally, proper training on the concepts and techniques of lean management is prioritized to ensure the success of this transformation. Consequently, this study provides strategic recommendations to enhance productivity and service quality at the Indonesian Quarantine Agency while contributing theoretically to the development of HRM in the public sector.
The Effect of Transformational Leadership Style on Employee Performance Through Employee Engagement as An Intervening Variable in The Indonesian Quarantine Agency Sugiono, Edi; Widodo, Suwarno Tri
International Journal of Management Science and Information Technology Vol. 5 No. 1 (2025): January - June 2025
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/ijmsit.v5i1.3764

Abstract

Human resources are a crucial asset for any organization, with employee performance playing a key role in achieving organizational objectives. Leadership, particularly transformational leadership, is one of the significant factors influencing employee performance as it enhances work motivation. Additionally, organizational commitment and employee engagement are essential elements that contribute to improving employee performance. Employee engagement serves as an intervening variable that mediates the relationship between transformational leadership and employee performance. The study employs a quantitative method with an associative approach to determine the relationship between these variables. Data collection was conducted using questionnaires, and the analysis was performed with SmartPLS software. The variables in this study include transformational leadership as the independent variable, employee engagement as the intervening variable, and employee performance as the dependent variable. The validity test results indicate that all items meet the required validity standards, while the reliability test results show that all variables have Cronbach's Alpha values above 0.6, indicating reliable measurements. Furthermore, transformational leadership also significantly enhances employee engagement, which, in turn, positively affects employee performance. Employee engagement is confirmed to be a mediating variable that strengthens the link between transformational leadership and employee performance. These findings align with the theory that transformational leaders can boost employee engagement by fostering an inspiring work environment, building trust, and promoting innovation.
The Effect of Transformational Leadership Style on Employee Performance Through Employee Engagement as An Intervening Variable in The Indonesian Quarantine Agency Sugiono, Edi; Widodo, Suwarno Tri
International Journal of Management Science and Information Technology Vol. 5 No. 1 (2025): January - June 2025
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/ijmsit.v5i1.3764

Abstract

Human resources are a crucial asset for any organization, with employee performance playing a key role in achieving organizational objectives. Leadership, particularly transformational leadership, is one of the significant factors influencing employee performance as it enhances work motivation. Additionally, organizational commitment and employee engagement are essential elements that contribute to improving employee performance. Employee engagement serves as an intervening variable that mediates the relationship between transformational leadership and employee performance. The study employs a quantitative method with an associative approach to determine the relationship between these variables. Data collection was conducted using questionnaires, and the analysis was performed with SmartPLS software. The variables in this study include transformational leadership as the independent variable, employee engagement as the intervening variable, and employee performance as the dependent variable. The validity test results indicate that all items meet the required validity standards, while the reliability test results show that all variables have Cronbach's Alpha values above 0.6, indicating reliable measurements. Furthermore, transformational leadership also significantly enhances employee engagement, which, in turn, positively affects employee performance. Employee engagement is confirmed to be a mediating variable that strengthens the link between transformational leadership and employee performance. These findings align with the theory that transformational leaders can boost employee engagement by fostering an inspiring work environment, building trust, and promoting innovation.
Co-Authors Lijan Poltak Sinambela Sugiono, Edi