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Optimalisasi Potensi Desa Wisata Sibetan Melalui Pelatihan Terpadu bagi Perangkat Desa dan Pemandu Wisata I Made, Widiantara; Muderana, I Ketut; Teristiyani Winaya, Nyoman
J-Dinamika : Jurnal Pengabdian Masyarakat Vol 10 No 1 (2025): April
Publisher : Politeknik Negeri Jember

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Abstract

Sibetan Village in Bebandem District, Karangasem Regency has great potential as a tourist village with an agrotourism area of 8,326 hectares. However, the development of this potential is constrained by three issues: a suboptimal archive management system, limited social media content creation capabilities, and low English language proficiency among tour guides. This community service program was implemented to address these constraints through integrated training involving 25 village officials and 35 tour guides. The training was conducted in parallel at two different locations: Sibetan Village Office for archive management training and Banjar Mantri Hall for social media and English language training. The training method combined lecture delivery, demonstration, and hands-on practice. The program resulted in three significant changes: a more structured archive management system, strengthened digital promotion through social media, and improved English language skills among tour guides. Evaluation results showed high participant satisfaction, with 52.4% being very satisfied and 47.6% satisfied with the program implementation. The program's impact was also evident from 100% of participants stating the program improved their productivity, while 85% requested the program to be conducted regularly every 6 months. This community service program has successfully laid a strong foundation for developing Sibetan Village as a sustainable tourist destination through human resource capacity building.
Analisis Kualitas TNDE dan Inovasi Layanan Terhadap Kinerja Karyawan PT Angkasa Pura I Bali Putri, Putu Noviana; Artatanaya, I Gusti Lanang Suta; Muderana, I Ketut
As-Syirkah: Islamic Economic & Financial Journal Vol. 3 No. 4 (2024): As-Syirkah: Islamic Economic & Financial JournalĀ 
Publisher : Ikatan Da'i Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56672/s3ktps59

Abstract

This research is set up to explore the effects of the standard of Electronic Document Management System (EDMS) and service innovation, both individually and collectively, on employee performance. The subject group of this research includes all employees from the Airport Administration Department, Stakeholder Relations, Legal and Compliance, Airport Operation Center Head, and Airport Safety, Risk and Performance Management who use the EDMS for information storage and delivery, ensuring that information is readily accessible to external parties and organizational stakeholders as needed. The sample for this study consists of 72 respondents. The methods of data analysis applied in this study encompass Validity Testing, Reliability Testing, Classical Assumption Testing, Multiple Linear Regression Analysis, Correlation Analysis, the Coefficient of Determination Test, F Test, and t Test. The results reveal that both the quality of EDMS and service innovation significantly contribute positively to employee performance. Recommendations proposed by the researcher include evaluating the speed of EDMS document processing, periodically updating the EDMS, consistently innovating service systems, and regularly conducting training to enhance employee skills in achieving company targets and objectives.