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All Journal Jurnal Keker Wisata: Kegiatan Pengabdian Kepada Masyarakat
Yusuf, Abd Rahman
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Humanities Decision Sciences, Operations Research & Management Education Environmental Science Industrial & Manufacturing Engineering Law, Crime, Criminology & Criminal Justice Library & Information Science Public Health Social Sciences

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Social Assistance At Yaa Bunayya Orphanage, Batam City, Riau Islands Province Mulyadi, Tirta; Ilham, Wahyudi; Atmaja, Hari Sandi; Yusuf, Abd Rahman
JURNAL KEKER WISATA Vol. 3 No. 1 (2025): JANUARI 2025
Publisher : PUSLITABMAS-Politeknik Pariwisata Batamc

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59193/jkw.v3i1.324

Abstract

Abstract This study explores the implementation of social assistance programs at Yaa Bunayya Orphanage in Batam City, Riau Islands Province. The orphanage serves as a haven for underprivileged and orphaned children, offering both care and education. Social assistance from the government and community is integral to ensuring the smooth operation of the orphanage and supporting the well-being of its residents. Using a qualitative approach with a case study method, data were collected through interviews with orphanage staff, donors, and the children. The findings highlight that the assistance provided includes financial aid, food, clothing, and educational support. The study also uncovers challenges in the distribution process and suggests strategies to improve the efficiency and impact of future assistance. These insights aim to emphasize the importance of collective efforts in enhancing the welfare of orphaned children and the sustainability of orphanage operations in Batam.
Enhancing Service Quality At Mai (Madrasah Aliyah Industry) Al-Jabar Batam Through Service Management Training Lapotulo, Nensi; I Wayan Thariqy Kawakibi Pristiwasa; Sukmamedian, Haufi; Thandzir, Moh; Dailami, Dailami; Yusuf, Abd Rahman
JURNAL KEKER WISATA Vol. 3 No. 1 (2025): JANUARI 2025
Publisher : PUSLITABMAS-Politeknik Pariwisata Batamc

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59193/jkw.v3i1.350

Abstract

This community service activity aims to improve the understanding, skills, and attitudes of teachers, administrative staff, and students regarding excellent service implementation. This training employed the participatory action research (PAR) method, which actively involves all stakeholders in planning, executing, and evaluating the activity. The results indicate significant improvements in participants' understanding of the essential concepts of excellent service, including reliability (accuracy), responsiveness (quick response), empathy (emotional learning), assurance (trustworthiness), and tangibles (physical evidence). Participants experienced a shift in perspective, recognizing that excellent service is not merely administrative routines but a professional responsibility for building trust and satisfaction among service recipients. The training also highlighted a paradigm shift from traditional approaches to more participatory and solution-oriented practices, fostering a collaborative culture of continuous service improvement. Through simulations, case studies, and group discussions, participants were equipped with practical skills to apply excellent service concepts effectively. The impact of this training is reflected in improved service quality at MA Industri Al-Jabar, which contributes to enhancing the institution's credibility and satisfaction among students, parents, and the broader community. The findings emphasize the need for sustainable and ongoing training to ensure that excellent service becomes a core cultural practice within educational institutions.
Entrepreneurship Training on Beverage Innovation for Students of Al-Azhar Private Senior High School Batam: Product Creation and Selling Price Calculation Alhamdi, Rezki; Saputra, Eryd; Pratama, Tito; Thandzir, Moh; Sipayung, Natal Olotua; Rais, Syafruddin; Irwansyah, Syailendra Reza Irwansyah; Ilham, Wahyudi; Maldin, Siska Amelia; yusuf, Abd Rahman
JURNAL KEKER WISATA Vol. 4 No. 1 (2026): JANUARI 2026
Publisher : PUSLITABMAS-Politeknik Pariwisata Batamc

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59193/jkw.v4i1.466

Abstract

This community service program was designed to develop entrepreneurial skills and financial literacy among high school students through practical training on beverage product creation and selling price calculation. The activity was conducted at Al-Azhar Private Senior High School Batam by lecturers and students of Batam Tourism Polytechnic. The training introduced participants to basic entrepreneurship concepts, production processes of contemporary beverages, cost management, and pricing strategies. Using a combination of lectures, demonstrations, and hands-on practice, students were guided to produce beverage products and calculate their unit costs and profit margins. The results revealed a significant improvement in students’ understanding of cost calculation, creativity in product development, and motivation toward entrepreneurship. The training not only enhanced practical skills but also inspired students to consider business opportunities in the food and beverage sector. This program serves as a sustainable model for vocational and entrepreneurial education in secondary schools
Co-Authors alhamdi, rezki Atmaja, Hari Sandi Dailami - Eryd Saputra I Wayan Thariqy Kawakibi Pristiwasa Ilham, Wahyudi Irwansyah, Syailendra Reza Irwansyah Lapotulo, Nensi Maldin, Siska Amelia Pratama, Tito Sipayung, Natal Olotua Sukmamedian, Haufi Syafruddin Rais, Syafruddin Thandzir, Moh Tirta Mulyadi