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All Journal Journal of Economic, Bussines and Accounting (COSTING) Dinasti International Journal of Economics, Finance & Accounting (DIJEFA) UPI YPTK Journal of Business and Economics Jurnal Pendidikan West Science Journal of Economics and Management Scienties
Andika, Afri
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Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Library & Information Science Social Sciences Other

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The Influence of the E-Performance System and Leadership on Employee Performance: Work Discipline as an Intervening Variable Andika, Afri; Rahmawati, Reni
UPI YPTK Journal of Business and Economics Vol. 10 No. 1 (2025): Januari 2025
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat Universitas Putra Indonesia YPTK

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35134/jbe.v10i1.299

Abstract

This research aims to discover the influence the E-Kinerja and Leadership System has on employee performance with the intervening variable Work Discipline at PT. Mutiara Agam Tiku V Jorong, Agam Regency. The data collection method is through surveys and distributing questionnaires, with a sample of 100 respondents. The analysis method used is path analysis using SMARTPLS 3. The research results showed that the E-Kinerja System had a positive and significant effect on Work Discipline. Leadership had a positive and significant effect on Work Discipline. The E-Kinerja system has a positive and significant effect on employee performance. Leadership has a positive and significant effect on employee performance. Work Discipline does not have a positive and significant influence on employee performance. Work Discipline does not mediate the influence of the E-Kinerja System on employee performance. Work Discipline does not mediate the influence of Leadership on employee performance. The contribution of the independent variables E-Kinerja System, Leadership and Work Discipline to the dependent variable Employee Performance is 83.6%. Meanwhile, the remaining 16.4% is influenced by other variables outside this research
PENGARUH PENGALAMAN BELANJA ONLINE DAN KEPERCAYAAN TERHADAP MINAT BELI ULANG DENGAN KEPUASAN KONSUMEN PADA APLIKASI TIKTOK SHOP Mukhlis, Hendra; Andika, Afri; Taklim, Rahmad
Journal of Economic, Bussines and Accounting (COSTING) Vol. 8 No. 4 (2025): COSTING : Journal of Economic, Bussines and Accounting
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/p9z22b29

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh pengalaman belanja online dan kepercayaan konsumen terhadap kepuasan konsumen serta minat beli ulang pada platform TikTok Shop. Metode yang digunakan adalah pendekatan kuantitatif dengan analisis data menggunakan aplikasi SmartPLS. Hasil penelitian menunjukkan bahwa kepercayaan konsumen memiliki pengaruh positif yang sangat kuat dan signifikan terhadap kepuasan konsumen dengan koefisien jalur sebesar 0.964, T-Statistik 14.011, dan P-Value 0.000. Selain itu, kepercayaan konsumen berpengaruh positif dan signifikan terhadap minat beli ulang dengan koefisien jalur sebesar 0.886, T-Statistik 6.431, dan P-Value 0.000. Namun, kepuasan konsumen tidak terbukti berpengaruh signifikan terhadap minat beli ulang, ditunjukkan oleh koefisien jalur -0.015, T-Statistik 0.109, dan P-Value 0.913. Pengalaman belanja online memiliki pengaruh signifikan namun negatif terhadap kepuasan konsumen dengan koefisien jalur -0.192, T-Statistik 2.386, dan P-Value 0.017. Di sisi lain, pengalaman belanja onl            ine tidak memiliki pengaruh signifikan terhadap minat beli ulang dengan koefisien jalur 0.020, T-Statistik 0.291, dan P-Value 0.771. Selain itu, hasil analisis menunjukkan bahwa baik kepercayaan konsumen maupun pengalaman belanja online tidak memiliki pengaruh tidak langsung yang signifikan terhadap minat beli ulang, ditunjukkan oleh nilai T-Statistik dan P-Value yang jauh di bawah ambang batas signifikan. Temuan ini memberikan wawasan penting bagi pengelola TikTok Shop dalam meningkatkan kepercayaan dan pengalaman belanja online guna mendorong kepuasan dan loyalitas konsumen.
Manajemen Strategik dalam Meningkatkan Mutu Pelayanan Kepegawaian pada Dinas Pendidikan Kota Solok Riandani, Ade; Syafwandi, S; Pratama, Eri; Andika, Afri
Journal of Economics and Management Scienties Volume 6 No. 4, September 2024
Publisher : SAFE-Network

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37034/jems.v6i4.67

Abstract

Strategic Management plays an important role in improving the quality of personnel services at the Solok City Education Office. The aim of this research is to explore information regarding the implementation of strategic management, especially in the context of personnel services, as well as its impact on the quality of personnel services at the Solok City Education Office. This research uses a qualitative method with a case study approach, and data analysis is carried out using the Miles and Huberman Interactive analysis model. Research findings show that the Solok City Education Office implements strategic management in personnel services by referring to the Provincial RPJP and Solok City RPJMD. This process involves the stages of strategic planning, strategy implementation, and strategy evaluation. The quality of personnel services at the Solok City Education Office has experienced a significant increase after the implementation of strategic management, which can be proven by the fulfillment of the five main dimensions of service quality.
Analisis Strategi Pemasaran Jasa Pendidikan Dengan Menggunakan 5W+1H di Universitas Muslim Nusantara Al-Washliyah, Medan Nasution, Isnan Nisa; Andika, Afri; Zahara, Nayla Fatimah; Sa’adah, Nasywa Dzakiah; Nasution, Muthia Salwana; Nur Zain, Nailah Hanin; Nisa, Isnan
Jurnal Pendidikan West Science Vol 4 No 01 (2026): Jurnal Pendidikan West Science
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/jpdws.v4i01.3063

Abstract

Penelitian ini bertujuan untuk menganalisis strategi pemasaran jasa pendidikan yang dilakukan oleh Universitas Muslim Nusantara Al-Washliyah (UMN Al Washliyah) Medan dengan menggunakan pendekatan 5W1H (What, Why, Who, When, Where, dan How). Penelitian ini menggunakan metode deskriptif kualitatif dengan teknik wawancara mendalam terhadap Kepala Humas UMN Al Washliyah. Hasil penelitian menunjukkan bahwa strategi pemasaran yang digunakan meliputi promosi digital melalui media sosial, kunjungan langsung ke sekolah-sekolah, serta pelibatan alumni sebagai duta kampus. Strategi ini dipilih karena efektif dalam menjangkau Generasi Z yang lebih aktif di platform digital. Pelaksanaan dilakukan secara terpadu oleh tim humas, dosen, alumni, dan tim IT kampus, dengan intensitas tinggi pada masa penerimaan mahasiswa baru. Lokasi pelaksanaan mencakup sekolah menengah dan platform daring. Strategi ini dinilai efektif karena menggabungkan komunikasi persuasif, pendekatan personal, dan promosi edukatif, serta sesuai dengan prinsip pemasaran jasa menurut teori Kotler dan Keller. Penelitian ini memberikan implikasi penting bagi pengembangan strategi pemasaran pendidikan tinggi di era digital.
The Influence of Job Happiness and Leadership Style on Lecturer Performance with Job Satisfaction as an Intervening Variable at Perintis Indonesia University Andika, Afri; Rahmawati, Reni; Pawirosumarto, Suharno
Dinasti International Journal of Economics, Finance & Accounting Vol. 6 No. 6 (2026): Dinasti International Journal of Economics, Finance & Accounting (January - Feb
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijefa.v6i6.5652

Abstract

This study aims to analyze the influence of job happiness and leadership style on lecturer performance with job satisfaction as an intervening variable at Perintis Indonesia University. The research employed a quantitative explanatory design using the Structural Equation Modeling–Partial Least Squares (SEM-PLS) method. A total of 100 lecturers were selected as respondents through purposive sampling. The results reveal that job happiness has a negative and significant effect on job satisfaction, but does not significantly affect lecturer performance, either directly or indirectly through job satisfaction. Leadership style, on the other hand, has a positive and significant effect on both job satisfaction and lecturer performance, indicating that effective leadership plays a crucial role in enhancing academic performance. Meanwhile, job satisfaction does not significantly influence lecturer performance, nor does it mediate the relationship between job happiness and lecturer performance or between leadership style and lecturer performance. These findings highlight that lecturer performance at Perintis Indonesia University is strongly shaped by leadership style rather than by job happiness or job satisfaction. The study contributes to organizational behavior literature by showing the central role of leadership in academic performance, while also emphasizing the limited role of job happiness and satisfaction in this context.
The Influence of Service Quality and Price Perception on Customer Loyalty with Customer Satisfaction as an Intervening Variable at Tazkia Tour Umrah and Hajj Travel Agency Rahmawati, Reni; Andika, Afri; Pawirosumarto, Suharno
Dinasti International Journal of Economics, Finance & Accounting Vol. 6 No. 6 (2026): Dinasti International Journal of Economics, Finance & Accounting (January - Feb
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijefa.v6i6.5653

Abstract

This study aims to analyze the influence of service quality and price perception on customer loyalty, with customer satisfaction as a mediating variable, at Tazkia Tour Umrah and Hajj Travel Agency. A total of 81 respondents who had used the agency’s services were surveyed using a structured questionnaire. Data were analyzed with the Structural Equation Modeling–Partial Least Squares (SEM-PLS) approach. The results indicate that service quality has a positive and significant effect on customer satisfaction, and price perception also has a positive and significant effect on customer satisfaction. Service quality further demonstrates a significant direct effect on customer loyalty, while price perception does not directly influence loyalty. Customer satisfaction has a strong and significant effect on loyalty, acting as a partial mediator in the relationship between service quality and loyalty, and as a full mediator between price perception and loyalty. The R-Square results show that customer satisfaction is explained by service quality and price perception at 50.3%, while customer loyalty is explained by service quality, price perception, and customer satisfaction at 72.5%. These findings highlight the importance of enhancing service quality and ensuring fair and transparent pricing to strengthen customer satisfaction, which in turn fosters long-term customer loyalty. The study contributes to both theoretical development in service marketing and practical implications for managing Umrah and Hajj travel services.
Co-Authors Mukhlis, Hendra Nasution, Isnan Nisa Nasution, Muthia Salwana Nisa, Isnan Nur Zain, Nailah Hanin Pratama, Eri Rahmawati, Reni Riandani, Ade Sa’adah, Nasywa Dzakiah Suharno Pawirosumarto Syafwandi, S Taklim, Rahmad Zahara, Nayla Fatimah