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All Journal Jurnal Ilmiah Manajemen, Ekonomi dan Akuntansi Jurnal Ilmiah Manajemen Dan Kewirausahaan
Khomsah Kamilah
Unknown Affiliation
Economics, Econometrics & Finance

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OPTIMALKAN KEUNTUNGAN MENGGUNAKAN PROGRAM LINEAR DENGAN METODE SIMPLEKS PADA PRODUKSI DONAT KYUS Palahudin Palahudin; Muhamad Rizki Akbar; Khomsah Kamilah; Andini Anastasia; Rismawati Rismawati; Firmansyah Firmansyah
Jurnal Ilmiah Manajemen, Ekonomi dan Akuntansi Vol. 5 No. 1 (2025): Jurnal Ilmiah Manajemen, Ekonomi dan Akuntansi
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jurimea.v5i1.882

Abstract

This study aims to optimize the profit of donut production at UMM Donat Kyus through the application of the simplex method. By using a linear programming approach, this study analyzes the most effective combination of donut production to maximize profits. Research data were obtained through interviews and direct observation of the donut production process, including the amount of raw materials, production time, production costs, production capacity, and profit per day. The results showed that the optimal production combination was 46 pcs of potato donuts and 29 pcs of regular donuts per day, which has the potential to generate profits between IDR 100,000 to IDR 140,000 per day. This study highlights the importance of effective resource management in achieving maximum profits at UMKM Donat Kyus. These findings provide significant implications for production decision making in similar UMKM, so that it can increase business efficiency and profitability
Pengaruh Keragaman Produk dan Kualitas Pelayanan terhadap Kepuasan Pelanggan di Apotek Kimia Farma Khomsah Kamilah; Alfin Adam; Resti Rohayati; Nazwa Awlia Maulana; Rismawati Rismawati; Fatimah Azzahra; Ramadhani Ramadhani; Endang Silaningsih
Jurnal Ilmiah Manajemen dan Kewirausahaan Vol. 4 No. 2 (2025): Jurnal Ilmiah Manajemen dan Kewirausahaan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jimak.v4i2.4606

Abstract

This study aims to analyze the effect of product diversity and service quality on consumer satisfaction at Kimia Farma Pharmacy. Product diversity includes the variety of types of drugs, health products, and medical needs available, while service quality includes the speed, compassion, and accuracy of service provided by Kimia Farma pharmacy staff. Data were collected through questionnaires distributed to Kimia Farma Pharmacy consumers using quantitative methods. Data analysis was carried out using multiple linear regression to identify the effect of each variable on consumer satisfaction. The results of the study indicate that product diversity and service quality have a positive and significant effect on consumer satisfaction. This explains that improving product and service quality can increase the level of consumer satisfaction. These findings have an impact on Kimia Farma Pharmacy management to continue to improve service quality and expand product diversity in order to optimally meet consumer needs. In addition, this study also contributes to the pharmacy business development strategy amidst increasingly tight pharmaceutical industry competition, especially in designing a customer-oriented approach. Further research can examine other variables such as price, location, or consumer loyalty to expand understanding of the factors that influence customer satisfaction more comprehensively.
Co-Authors ALFIN ADAM Andini Anastasia Endang Silaningsih Fatimah Azzahra Firmansyah Firmansyah Muhamad Rizki Akbar Nazwa Awlia Maulana Palahudin Palahudin ramadhani ramadhani Resti Rohayati Rismawati Rismawati