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All Journal Ensiklopedia Social Review Kybernology : Journal of Government Studies Ensiklopedia Research and Community Service Review
Dwi Nurfaisal, Muhammad
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Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Economics, Econometrics & Finance Electrical & Electronics Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mechanical Engineering Social Sciences Other

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PERAN BIROKRAT DESA DALAM MEMBERIKAN PELAYANAN KEPADA MASYARAKAT BERBASIS DIGITAL Kusumoningtyas, Anggi Anggraeni; Sari, Inrinofita; Dwi Nurfaisal, Muhammad; Witjaksono, Ari; Lina, Nurmunafiah
Ensiklopedia Research and Community Service Review Vol 4, No 2 (2025): Vol. 4 No. 2 Februari 2025
Publisher : Lembaga Penelitian dan Penerbitan Hasil Penelitian Ensiklopedia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33559/err.v4i2.2973

Abstract

This Community Service aims to analyze the role of village bureaucrats in providing digital-based services to improve the quality of public services at the village level. This activity was conducted through a socialization method involving observation and Forum Group Discussion (FGD) with 50 participants. The activity results show that implementing digitalization in Panyirapan Village has positive impacts, such as increased administrative efficiency, service transparency, and community participation. Digitalization also supports more integrated management of village assets, licensing, and social assistance programs. However, significant challenges were identified, including limited digital literacy, technological infrastructure, and resistance to change. Cybersecurity issues are a major concern, given the threat to sensitive data managed by villages.Keywords: Digitalization; Public Service; Village Bureaucrats; Digital Literacy.
RUNTUHNYA DOMINASI KELUARGA RATU ATUT DALAM PILKADA BANTEN 2024: ANALISIS DINAMIKA POLITIK LOKAL Dwi Nurfaisal, Muhammad; Sari, Inrinofita
Ensiklopedia Sosial Review Vol 7, No 1 (2025): Volume 7 No 1 Februari 2025
Publisher : Lembaga Penelitian dan Penerbitan Hasil Penelitian Ensiklopedia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33559/esr.v7i1.2793

Abstract

This study aims to analyze the factors that led to the collapse of Ratu Atut's family dominance in the 2024 Banten regional election. Using qualitative research methods and qualitative data analysis (QDA) through a descriptive approach, this study explores the local political dynamics that influenced the election outcome. Data was collected from online media sources, official websites, and relevant previous studies. Data processing was conducted using Nvivo 12 Plus software, with Crosstab Query features to visualize relationships between variables and Word Cloud to identify dominant words in the data. The results showed that four main factors caused the collapse of Ratu Atut's family dominance, namely changes in voter preferences that are more critical of integrity and transparency, the strengthening of organized opposition political movements, the increasing participation of the younger generation who utilize digital platforms, and the negative image of the family due to various legal cases. This research makes an important contribution in understanding the dynamics of political transition in Banten, which not only reflects the increasing political awareness of the people but also an opportunity to strengthen local democratic institutions.Keywords: Banten Election, Community Participation, Ratu Atut Family
Transformasi Layanan Publik di Kabupaten Gowa: Penerapan Mal Pelayanan Publik untuk Meningkatkan Efisiensi dan Aksesibilitas Sari, Inrinofita; Dwi Nurfaisal, Muhammad; Akbar Maulana, Muhammad; Syukri, Ahmad; Wahdaniyah, Nurul
Kybernology : Journal of Government Studies Vol 5, No 1 (2025): April 2025
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kjgs.v5i1.17661

Abstract

This research aims to analyse the implementation of the Public Service Mall (MPP) in Gowa Regency within the framework of public sector governance, by relating it to governance theories such as New Public Management (NPM), New Public Service (NPS), and New Public Governance (NPG). This research focuses on how MPP is able to improve efficiency, transparency, and accessibility of public services for the community. The research method used is a qualitative method with a descriptive approach. Data was collected through document analysis, official reports, and relevant previous research. Analysis was conducted using data reduction, data presentation, and conclusion drawing techniques to produce an in-depth interpretation of the phenomenon under study. The results show that the MPP in Gowa Regency successfully reflects NPM principles through technology integration and simplification of service processes. In addition, the NPS approach is evident from the government's efforts to involve the community through satisfaction surveys and fair and responsive service delivery. The multi-sector collaboration adopted by the MPP reflects the application of NPG principles in improving the effectiveness and sustainability of governance. However, challenges related to digital literacy and infrastructure still affect service accessibility, especially in remote areas. Research limitations include limited primary data that relies solely on documents and data collection, and ended direct observation of MPP operations in Gowa Regency. The implications of the study include recommendations to improve digital community literacy through education programs and the provision of more equitable technology infrastructure in remote areas. In addition, this study provides guidance for other local governments in adopting agile governance principles to improve the quality of public services through the integration of services and technology.
Transformasi Layanan Publik di Kabupaten Gowa: Penerapan Mal Pelayanan Publik untuk Meningkatkan Efisiensi dan Aksesibilitas Sari, Inrinofita; Dwi Nurfaisal, Muhammad; Akbar Maulana, Muhammad; Syukri, Ahmad; Wahdaniyah, Nurul
Kybernology : Journal of Government Studies Vol. 5 No. 1 (2025): April 2025
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kjgs.v5i1.17661

Abstract

This research aims to analyse the implementation of the Public Service Mall (MPP) in Gowa Regency within the framework of public sector governance, by relating it to governance theories such as New Public Management (NPM), New Public Service (NPS), and New Public Governance (NPG). This research focuses on how MPP is able to improve efficiency, transparency, and accessibility of public services for the community. The research method used is a qualitative method with a descriptive approach. Data was collected through document analysis, official reports, and relevant previous research. Analysis was conducted using data reduction, data presentation, and conclusion drawing techniques to produce an in-depth interpretation of the phenomenon under study. The results show that the MPP in Gowa Regency successfully reflects NPM principles through technology integration and simplification of service processes. In addition, the NPS approach is evident from the government's efforts to involve the community through satisfaction surveys and fair and responsive service delivery. The multi-sector collaboration adopted by the MPP reflects the application of NPG principles in improving the effectiveness and sustainability of governance. However, challenges related to digital literacy and infrastructure still affect service accessibility, especially in remote areas. Research limitations include limited primary data that relies solely on documents and data collection, and ended direct observation of MPP operations in Gowa Regency. The implications of the study include recommendations to improve digital community literacy through education programs and the provision of more equitable technology infrastructure in remote areas. In addition, this study provides guidance for other local governments in adopting agile governance principles to improve the quality of public services through the integration of services and technology.
Co-Authors Ahmad Syukri Kusumoningtyas, Anggi Anggraeni Lina, Nurmunafiah Maulana, Muhammad Akbar Sari, Inrinofita Wahdaniyah, Nurul Witjaksono, Ari