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All Journal Bureaucracy Journal : Indonesia Journal of Law and Social-Political Governance
Supriyadi, Yudi Nur
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Law, Crime, Criminology & Criminal Justice

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STRATEGI PENANGANAN MASALAH SAMPAH DI KOTA TANGERANG MENUJU ZERO WASTE Sugara, Asep; Pratala, Esaka; Supriyadi, Yudi Nur
Bureaucracy Journal : Indonesia Journal of Law and Social-Political Governance Vol. 5 No. 1 (2025): Bureaucracy Journal : Indonesia Journal of Law and Social-Political Governance
Publisher : Gapenas Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53363/bureau.v5i1.550

Abstract

Effective waste management in large cities requires integrated solutions based on improving infrastructure capacity, public awareness, and policies that support more sustainable waste management. To this day, waste remains a major issue for urban communities, such as in Tangerang City. This study aims to find solutions for managing waste so that it no longer becomes a problem but instead transforms into a commodity with economic value. The research method used is qualitative, with data collection conducted through a literature study. The findings conclude that both the government and society must change their perspective on waste, viewing it not as a problem but as a commodity with economic potential. This paper suggests that the Tangerang City Government establish a regional company with a core business in waste production—whether through biocycle farming for organic waste or by setting up an industrial processing system for inorganic waste based on its type
ANALISIS SERVQUAL DAN IMPORTANCE PERFORMANCE ANALYSIS PADA JALAN TOL RUAS CENGKARENG-BATUCEPER-KUNCIRAN Pratala, Esaka; Supriyadi, Yudi Nur; Saragih, Guntur Syahputra
Bureaucracy Journal : Indonesia Journal of Law and Social-Political Governance Vol. 3 No. 3 (2023): Bureaucracy Journal : Indonesia Journal of Law and Social-Political Governance
Publisher : Gapenas Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53363/bureau.v3i3.350

Abstract

The Cengkareng-Batuceper-Kunciran toll road is one of the National Strategic Projects managed by Jasamarga Kunciran Cengkareng Limited Liability Company, this study aims to analyze the quality of service on the Cengkareng-Batuceper-Kunciran toll road using the service quality method. The toll road service attributes used are the dimensions of reliability, responsiveness, assurance, empathy, and tangible. Meanwhile, Importance Performance Analysis is used to identify service quality attributes that are a priority for improving toll road services. The results of the analysis of the dimensions of reliability and responsiveness have not met the expectations of toll road users. The results of the Importance Performance Analysis, the attributes that are priority services are the attributes in Quadrant I consisting of Safety, Information Accuracy and Accident Handling. Meanwhile, what needs to be maintained are the attributes in Quadrant II consisting of Smoothness, Smoothness of the toll road, Quality of Service of Substations Without People, and Road Damage Repair. Attributes with low priority in Quadrant III consist of the speed of emergency services, the shape and appearance of information boards, traffic signs and markings and street lighting. Excessive services in Quadrant IV consist of Security from crime on the toll road, Ease of getting emergency services, and Call Center
COLLABORATIVE GOVERNANCE PENYELENGGARAAN INFRASTRUKTUR JARINGAN UTILITAS DI KOTA TANGERANG Sugara, Asep; Pratala, Esaka; Supriyadi, Yudi Nur; Syamsudin, AA Chaerul
Bureaucracy Journal : Indonesia Journal of Law and Social-Political Governance Vol. 5 No. 3 (2025): Bureaucracy Journal : Indonesia Journal of Law and Social-Political Governance
Publisher : Gapenas Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53363/bureau.v5i3.845

Abstract

This study explores Collaborative Governance in the Management of Utility Network Infrastructure in Tangerang City, focusing on the interaction between local government and the private sector in managing utility networks. The research employs a qualitative approach, collecting data through in-depth interviews with key stakeholders, including the Public Works and Spatial Planning Agency (PUPR), the Regional Development Planning Agency, the Investment and One-Stop Integrated Services Agency, the Transportation Agency, the Civil Service Police Unit, and representatives from private sector utility providers. The findings indicate that Collaborative Governance in utility infrastructure management in Tangerang City faces several challenges, including lack of initial coordination, differences in regulatory interpretation, and difficulties in policy integration between agencies and the private sector. However, several strategies have been implemented to enhance cooperation, such as improving cross-sector communication, aligning regulations, and utilizing digital technology for planning and monitoring utility network infrastructure. The study concludes that the success of Collaborative Governance heavily depends on active stakeholder involvement, transparency in policymaking, and a shared commitment to sustaining utility infrastructure. Therefore, a more structured and participatory approach is needed in planning and implementation to create a more efficient, inclusive, and sustainable utility network system in Tangerang City.
Co-Authors Pratala, Esaka Saragih, Guntur Syahputra Sugara, Asep Syamsudin, AA Chaerul