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All Journal Applied Information System and Management Jurnal Manajemen Informatika
Nurazza, Abdullah Fadli
Unknown Affiliation
Computer Science & IT Languange, Linguistic, Communication & Media

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Implementasi Knowledge Management Pelestarian dan Pengembangan Seni dan Budaya Tradisional Nurazza, Abdullah Fadli; Khilda, Amanda Amelia; Faris, Muhammad; Sugiarti, Yuni
Jurnal Manajemen Informatika JAMIKA Vol 15 No 1 (2025): Jurnal Manajemen Informatika (JAMIKA)
Publisher : Program Studi Manajemen Informatika, Fakultas Teknik dan Ilmu Komputer, Universitas Komputer Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34010/jamika.v15i1.14529

Abstract

The preservation and development of traditional arts and culture are vital to maintaining the cultural identity of a nation. However, with rapid advancements in technology and modern times, efforts to preserve traditional arts and culture face challenges in terms of information accessibility, documentation, and intergenerational collaboration. This research aims to develop a web-based knowledge management system as a solution for preserving and advancing traditional arts and culture in Indonesia. The system was developed using the Rapid Application Development (RAD) methodology, which enables rapid and responsive system development tailored to user needs. RAD consists of several key stages: requirements planning, prototype design, iterative construction, and final implementation, involving direct user feedback to incrementally refine the system. System evaluation was conducted using surveys and interviews to gather feedback from users. The primary features of the system include digital documentation, information access, and user discussion forums designed to enhance public understanding and awareness of traditional arts and culture. The results of this research demonstrate that the web-based system can serve as an effective solution for documenting, managing, and disseminating information related to traditional arts and culture. With this system, broader intergenerational collaboration is expected to be achieved, further strengthening the role of society in preserving traditional arts and culture as an invaluable heritage
Evaluating User Satisfaction in Institutional Repositories through a Combined WebQual 4.0, EUCS, and Importance–Performance Analysis Approach Putra, Syopiansyah Jaya; Nurazza, Abdullah Fadli; Arham, Zainul; Durachman, Yusuf; Waspodo, Bayu; Khalil, Ismail
Applied Information System and Management (AISM) Vol. 9 No. 1 (2026): Applied Information System and Management (AISM)
Publisher : Depart. of Information Systems, FST, UIN Syarif Hidayatullah Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15408/aism.v9i1.46727

Abstract

The repository website of UIN Syarif Hidayatullah Jakarta was designed to provide open access to academic publications produced by students and faculty members. However, it continues to encounter issues concerning interface usability, information accuracy, service personalization, and data access speed. These challenges underscore the necessity for a comprehensive assessment of its quality and the level of user satisfaction. This study aims to identify the key factors influencing user satisfaction, measure overall website performance through the WebQual Index (WQI), and analyze the alignment between user perceptions and expectations using the Importance Performance Analysis (IPA). A quantitative approach was employed, applying the extended WebQual 4.0 model with the inclusion of accuracy and timeliness variables adapted from the End-User Computing Satisfaction (EUCS) framework. Data were collected from 402 undergraduate respondents and analyzed using SPSS through validity, reliability, partial t-tests, and paired sample t-tests. The findings reveal that all independent variables significantly affect user satisfaction, and the website achieved a WQI score of 0.80, indicating a very good quality level. Nevertheless, aspects such as visual appeal and service personalization require improvement. The gap analysis result of 0.35 signifies that current performance has yet to fully meet user expectations. Furthermore, the IPA quadrant mapping provides strategic insights, emphasizing the need to enhance data security and the timeliness of information delivery. This research contributes to both theory and practice by developing an integrated evaluation framework that combines WebQual 4.0, EUCS, and IPA, offering a structured model for assessing user satisfaction within digital academic repositories in higher education institutions.
Co-Authors Bayu Waspodo Khalil, Ismail Khilda, Amanda Amelia Muhammad Faris, Muhammad Syopiansyah Jaya Putra Yuni Sugiarti, Yuni Yusuf Abdurachman Zainul Arham