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All Journal APLIKATIF: Journal of Research Trends in Social Sciences and Humanities Jurnal Akademisi Vokasi
Sari, Indra Ratna
Unknown Affiliation
Arts Humanities Computer Science & IT Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Social Sciences

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Housekeeping Strategy and Its Impact on Room Occupancy at Parlezo Hotel Labuan Bajo Mappiasse, Mappiasse; Hehanussa, Akib; Hanggu, Elizabeth Oktaviani; Sari, Indra Ratna; Adi Saputri, Luh Gede Elvina
APLIKATIF: Journal of Research Trends in Social Sciences and Humanities Vol. 4 No. 2 (2025): APLIKATIF: Journal of Research Trends in Social Sciences and Humanities
Publisher : Lembaga Junal dan Publikasi, Universitas Muhammadiyah Buton

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59110/aplikatif.v4i2.645

Abstract

This study examines the strategic role of the housekeeping department in increasing room occupancy at Parlezo Hotel, Labuan Bajo. Employing a qualitative descriptive approach, data were collected through interviews, observations, documentation, and internal occupancy reports from 2023–2024. Fieldwork was conducted over a two-month period (November–December 2024) and involved five informants, including one housekeeping supervisor and four housekeeping staff. The findings reveal that personalized services—such as towel art for returning guests, birthday surprises, and extra amenities for long-stay visitors—play a key role in enhancing guest satisfaction and loyalty. Infrastructural limitations, such as the absence of an elevator, are mitigated through empathetic service and real-time room coordination using GuestPro, a cloud-based Property Management System (PMS). Operational efficiency is further supported by structured task delegation, regular briefings, quality assurance routines, and responsive communication. Notably, the occupancy rate increased by 5.82% from 2023 to 2024, with a two-year average of 77.19%, reflecting the effectiveness of targeted housekeeping strategies. The study concludes that a well-trained and strategically coordinated housekeeping team is instrumental in maintaining service excellence and improving hotel performance in a competitive tourism environment.
Analysis of a Decade of Sustainable Tourism in Indonesia: Bibliometric Approach 2012 to 2022 Sari, Indra Ratna
JURNAL AKADEMISI VOKASI Vol 3 No 2 (2024): Jurnal Akademisi Vokasi
Publisher : Pusat Penelitian dan Pengabdian Politeknik eLBajo Commodus

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63604/javok.v3i2.141

Abstract

This journal reviews bibliometric analysis of sustainable tourism in Indonesia. This writing is motivated by the rise of tourist destinations in Indonesia that have implemented sustainable tourism. The aim of this journal is to determine changes in research regarding sustainable tourism in Indonesia based on bibliometric analysis. Bibliometric analysis in this journal includes document type, document source, document publication year, total citations for each document, and keyword network mapping using Vos Viewer software. The topics in this journal are the main keywords for data searches via Scopus. Bibliometric analysis was used to analyze 360 ​​of 511 documents published in the Scopus database in 2012 – 2022. The software used to assist bibliometric analysis is Harzing's Publis or Perish to find out the citation matrix and Vos Viewer to help with document mapping. The results show that the year with the highest total publications is 2021 and articles are the documents that dominate the data on this topic. The country with the most total publications is Indonesia because this journal focuses more on sustainable tourism in Indonesia. keywords: Bibliometric Analysis; Scientometrics; Sustainable Tourism in Indonesia; VoS Viewer
A Bibliometric Analysis of Marine Tourism Sari, Indra Ratna; Jufidah
JURNAL AKADEMISI VOKASI Vol 4 No 1 (2025): Jurnal Akademisi Vokasi
Publisher : Pusat Penelitian dan Pengabdian Politeknik eLBajo Commodus

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63604/javok.v4i1.155

Abstract

This study is motivated by the many phenomena that occur in marine tourism. Starting from protected marine areas, plastic waste that pollutes the marine environment, and other phenomena caused by marine tourism. Many studies that examine this phenomenon cultivate motivation to study all phenomena that exist in marine tourism. The purpose of this study is to determine research trends related to marine tourism using bibliometric analysis as a research method. The data was obtained through Scopus with the initial data amount of 1237 to 978 documents after going through the filtering process. The document is downloaded via the RIS file and matrix analysis is performed using Publish or Perish. Data mapping uses Vos Viewer software which is divided into four parts, namely Network Visualization, Overlay Visualization, Density Visualization, and author relationships based on Overlay Visualization. The results show that based on publication statistics, 2021 has the highest total publications with a total of 230 documents. The most types of documents are articles with a total of 671 documents and the type of source comes from journals with a total of 750 documents. Vos Viewer mapping shows that research trends regarding marine tourism include "Tourism", "Sustainable Development", "Climate Change", "Coral Reef", "Ecotourism", "Marine Protected Area", and "Tourism Management". Keywords: Bibliometric Analysis; Publish or Perish; Marine Tourism; Vos Viewer
Co-Authors Akib Hehanussa Hanggu, Elizabeth Oktaviani Jufidah Luh Gede Elvina Adi Saputri Mappiasse, Mappiasse