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Melkisedek N.B.C. Neolaka
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Economics, Econometrics & Finance

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Efektivitas Pengelolaan Dana Bantuan Operasional Sekolah dalam Meningkatkan Mutu Pendidikan : (Studi Kasus di SD Negeri Danau Ina Oesapa) Frida Orpa Bolla; Melkisedek N.B.C. Neolaka; Ardy Yosafat Pandie; Hendrik Toda
Dharma Ekonomi Vol. 31 No. 1 (2024): DHARMA EKONOMI
Publisher : sekolah Tinggi Ilmu Ekonomi Dharmaputra Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59725/de.v31i1.224

Abstract

This research is entitled The Effectiveness of School Operational Assistance Fund Management in Improving the Quality of Education (Case Study at SD Negeri Danau Ina Oesapa). The purpose of this study is to analyze the management of school operational assistance funds at Lake Ina Oesapa State Elementary School in improving the quality of education, which includes the planning, implementation, and evaluation stages. This study uses a descriptive qualitative approach, while the type of research used in this study is a descriptive case study research. The results of the study show that SD Negeri Danau Ina Oesapa in the effectiveness of the management of school operational assistance funds (BOS) in improving the quality of education can be said to be effective. This can be seen from the first, the planning for the management of BOS funds at SD Negeri Ina Oesapa begins by compiling RKAS based on needs and in accordance with the components of BOS fund financing to improve the quality of education. Second, the implementation of BOS fund management at SD Negeri Ina Oesapa is adjusted to the RKAS which has been determined to improve the quality of education and in accordance with the BOS fund guidelines. Third, the evaluation of the management of BOS funds at SD Negeri Ina Oesapa is carried out by the principal and the government (Kupang City Education and Culture Office), the evaluation is carried out at the end of each year to correct errors in the management of BOS funds. Even so, there are still inhibiting factors in the management of school operational assistance (BOS) funds, namely, the disbursement of funds often experiences delays in BOS funds, schools are limited in making heavy repairs so that schools are still experiencing a shortage of rooms, and some students whose names are not readable in financial data. It is recommended that the central government needs to accelerate the distribution of BOS funds so that it is on time. Schools are expected to continue to develop facilities and infrastructure.
Kualitas Pelayanan Pajak Kendaraan Bermotor (PKB) di Kantor Manunggal Satu Atap (SAMSAT) Kabupaten Sikka Meliani Vinsensa Dwiputri Liman; Melkisedek N.B.C. Neolaka; Aspri Budi Oktavianto
EKONOMIKA45 :  Jurnal Ilmiah Manajemen, Ekonomi Bisnis, Kewirausahaan Vol. 12 No. 2 (2025): Juni: Jurnal Ilmiah Manajemen, Ekonomi Bisnis, Kewirausahaan
Publisher : Fakultas Ekonomi Universitas 45 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30640/ekonomika45.v12i2.4560

Abstract

This study aims to determine and analyze the quality of motor vehicle tax services at the Sikka Regency One-Stop Single Administration System (SAMSAT) office. This research is a qualitative research with data collection techniques namely observation, interview and documentation. The informants in this study were the community and the SAMSAT office. The results of this study reveal that motor vehicle tax services at the Sikka Regency SAMSAT Office are classified as good, but not yet fully optimized. The tangible dimension shows that physical facilities are adequate, although there are still shortcomings in infrastructure and comfort of the waiting room. From the reliability aspect, the service is considered satisfactory and efficient, but the application of the SOP still needs to be improved. In the responsiveness dimension, officers show good responsiveness, but the delivery of information to taxpayers still needs to be improved. Meanwhile, the assurance dimension shows professionalism and efficiency in service time, although the friendly attitude of officers has not been evenly distributed. Finally, from the empathy aspect, SAMSAT's commitment to bring services closer to the community through various innovations is seen, but the awareness of taxpayers in fulfilling their obligations still varies. Thus, improvements are needed in physical aspects, consistency of SOPs, and information dissemination so that services become more qualified and in accordance with community expectations.
Co-Authors Ardy Yosafat Pandie Aspri Budi Oktavianto Frida Orpa Bolla Hendrik Toda Meliani Vinsensa Dwiputri Liman