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All Journal Jurnal Administrasi Publik (JAP) Jurnal Multidisiplin Madani (MUDIMA) Jurnal Ilmiah Teknik Informatika dan Komunikasi Dharma Ekonomi Journal Education and Government Wiyata
Hendrik Toda
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Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Industrial & Manufacturing Engineering Social Sciences Other

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KUALITAS PELAYANAN BPJS di RSU. SILOAM KUPANG Hendrik Toda; Ira Irawati; Oekan Obdoellah; Tachjan Tachjan
Jurnal Administrasi Publik Vol 9, No 2 (2018): JURNAL ADMINISTRASI PUBLIK
Publisher : Universitas Sultan Ageng Tirtayasa

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (725.677 KB) | DOI: 10.31506/jap.v9i2.4763

Abstract

Penelitian ini bertujuan mengungkapkan fenomena sosial terkait kualitas pelayanan bagi pasien rawat inap peseta BPJS di RSU. Siloam Kupang. Hasil penelitian menunjukan Dimensi tangible terkait penampilan dokter dan perawat, tampilan fasilitas fisik, fasilitas penunjang lainnya sudah baik hanya saja suasana di ruangan dan sekitar halaman ruangan rawat inap yang sangat nyaman bagi pasien. Dimensi reliability sudah cukup baik di buktikan dengan kemampuan tenaga medis memberikan pelayanan dengan cepat pada saat pasien membutuhkan hanya saja ada beberapa keluhan dari pasien kepada dokteer spesialis yang seringkali datang pada siang hari. Dimensi Responsivennes dimana kemampuan tenaga kesehatan sanggup merespon keluhan pasien pada saat penanganan pertama sampai tindakan di ruang rawat inap. Dimensi assurance jaminan pelayanan berkaitan dengan ketersedian tenaga medis yang cukup banyak tetapi tidak sebanding dengan jumlah pasien. Mengingat jumlah pasien yang menggunakan jasa di RSU. Siloam cukup banyak bukan saja pasien BPJS tetapi ada juga pasien umum dan pasien yang menggunakan asuransi lainnya. Dimensi empaty dimana pelayanan yang diberikan melalui nilai-nilai rumah sakit dengan tidak membeda-bedakan status sosial pasien.Kata Kunci: Kualitas Pelayanan, Pasien Rawat Inap, Peserta BPJS. RSU. Siloam
Water Governance terhadap Optimalisasi Distribusi Air Bersih untuk Kebutuhan Masyarakat di Desa Lembur Kecamatan Kota Komba Kabupaten Manggarai Timur Febriana Elwinda Fanyo; Hendrik Toda; David W. Rihi; Jacob Wadu
Dharma Ekonomi Vol. 31 No. 1 (2024): DHARMA EKONOMI
Publisher : sekolah Tinggi Ilmu Ekonomi Dharmaputra Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59725/de.v31i1.206

Abstract

This research is entitled Water Governance on Optimizing Clean Water Distribution to Meet Community Needs in Lembur Village, Komba City District, East Manggarai Regency. The purpose of this study is to find out the water governance process in Lembur Village. The method used in this study is a qualitative method. This study examines water governance on community needs using 3 important aspects, namely, the content layer, the institutional layer and the relationship layer. The results of the study show that the implementation of water governance in terms of the content layer is constrained in providing ineffective information, especially during the delivery of program work and policy making, officer training only occurs during National Programs such as PPIP and PAMSIMAS, while those managed by villages do not conduct training due to budget shortages, and policy strategies that are not optimal cause some people to not get clean water supply, but in the aspect of the institutional layer from the organizational side, there has been a division of roles and responsibilities, there is a strict structure and supervision, but there is a miscommunication between the overtime village government and clean water officers, even from the aspect of financing, budget realization that is not in line with the results in the field, then in the aspect of the relationship layer on the participation side, The community is not involved in the completion of clean water work and deliberately dismantles the pipes that have been worked. Financial alkalization and decision-making are not transparent and communication between the government and the community is not effective.
EFEKTIVITAS PEGAWAI PEMERINTAH DENGAN PERJANJIAN KERJA PADA BALAI BESAR KONSERVASI SUMBER DAYA ALAM NUSA TENGGARA TIMUR Melsy Agrelya Mooy; Jacob Daud Niga; Theny I.B.K. Pah; Hendrik Toda
Journal Education and Government Wiyata Vol 3 No 1 (2025): Februari 2025
Publisher : Yayasan Panca Bakti Wiyata Pangandaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71128/e-gov.v3i1.218

Abstract

This study aims to examine the effectiveness of Government Employees with Work Agreements (PPPK) at the East Nusa Tenggara Natural Resources Conservation Center (BBKSDA). The focus of the research includes the ability to adjust, employee work performance, and job satisfaction of PPPK employees. The research method used is a qualitative approach with a descriptive design, which allows in-depth analysis of data obtained through interviews, observations, and document studies. The results showed that the effectiveness of PPPK at BBKSDA NTT was influenced by employees' adaptability to the work environment, fair workload distribution. The main obstacles faced are ineffective communication between superiors and subordinates, lack of experience and educational background in accordance with the task, and inequality in the use of technology between PPPK and PNS. Nevertheless, employees show high commitment to improving performance through training and collaboration. This research contributes to the development of work effectiveness theory and offers practical recommendations to improve the performance of PPPK in supporting the achievement of BBKSDA NTT's vision and mission.
PERSEPSI MAHASISWA TERHADAP PELAKSANAAN MAGANG MERDEKA BELAJAR KAMPUS MERDEKA (MBKM) PADA PROGRAM STUDI ILMU ADMINISTRASI NEGARA FAKULTAS ILMU SOSIAL DAN ILMU POLITIK UNIVERSITAS NUSA CENDANA KUPANG Siti Karisma Ningsih; Hendrik Toda; David W. Rihi
Journal Education and Government Wiyata Vol 3 No 1 (2025): Februari 2025
Publisher : Yayasan Panca Bakti Wiyata Pangandaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71128/e-gov.v3i1.221

Abstract

The latest model in the education system in higher education is the policy regarding the Merdeka Learning Campus Merdeka (MBKM) program. In implementing the MBKM internship policy, it is necessary to have student perceptions of the implementation of the MBKM internship to see the extent to which the internship can benefit students. The purpose of the study was to analyze and determine student perceptions regarding the implementation of the MBKM internship at the State Administration Science Study Program, Undana Kupang Faculty of Social Sciences. The approach used in the research is descriptive qualitative approach. Data collection methods used in this study are observation, interview and documentation techniques. The results showed that student perceptions in the implementation of MBKM internships as seen from the aspect of involvement have gone well, but there are several obstacles in the process, namely the lack of delivery of debriefing and limited space in one of the processes to support student involvement. In addition, the support of superiors, in this case the PIC, in supporting the internship implementation process is considered insufficient. There are also obstacles in the aspect of work pressure, this can be seen through students' perceptions of work demands that are not relevant to the interests or majors being pursued by students. And also not optimal innovation and physical comfort in the dimension of change and maintenance of systems that refer to management. This can be seen through student perceptions of the discomfort and lack of empowerment felt at the internship site.
Efektivitas Pengelolaan Dana Bantuan Operasional Sekolah dalam Meningkatkan Mutu Pendidikan : (Studi Kasus di SD Negeri Danau Ina Oesapa) Frida Orpa Bolla; Melkisedek N.B.C. Neolaka; Ardy Yosafat Pandie; Hendrik Toda
Dharma Ekonomi Vol. 31 No. 1 (2024): DHARMA EKONOMI
Publisher : sekolah Tinggi Ilmu Ekonomi Dharmaputra Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59725/de.v31i1.224

Abstract

This research is entitled The Effectiveness of School Operational Assistance Fund Management in Improving the Quality of Education (Case Study at SD Negeri Danau Ina Oesapa). The purpose of this study is to analyze the management of school operational assistance funds at Lake Ina Oesapa State Elementary School in improving the quality of education, which includes the planning, implementation, and evaluation stages. This study uses a descriptive qualitative approach, while the type of research used in this study is a descriptive case study research. The results of the study show that SD Negeri Danau Ina Oesapa in the effectiveness of the management of school operational assistance funds (BOS) in improving the quality of education can be said to be effective. This can be seen from the first, the planning for the management of BOS funds at SD Negeri Ina Oesapa begins by compiling RKAS based on needs and in accordance with the components of BOS fund financing to improve the quality of education. Second, the implementation of BOS fund management at SD Negeri Ina Oesapa is adjusted to the RKAS which has been determined to improve the quality of education and in accordance with the BOS fund guidelines. Third, the evaluation of the management of BOS funds at SD Negeri Ina Oesapa is carried out by the principal and the government (Kupang City Education and Culture Office), the evaluation is carried out at the end of each year to correct errors in the management of BOS funds. Even so, there are still inhibiting factors in the management of school operational assistance (BOS) funds, namely, the disbursement of funds often experiences delays in BOS funds, schools are limited in making heavy repairs so that schools are still experiencing a shortage of rooms, and some students whose names are not readable in financial data. It is recommended that the central government needs to accelerate the distribution of BOS funds so that it is on time. Schools are expected to continue to develop facilities and infrastructure.
Dimensi Sosial dalam Community Based Tourism (CBT): (Studi Pada Destinasi Wisata Nefo Kaenka, Desa Fatukoto Kabupaten TTS) Grace Oni Oet Neolaka; Hendrik Toda; Mariayani O. Rene; Lurensius P. Sayrani
Dharma Ekonomi Vol. 31 No. 1 (2024): DHARMA EKONOMI
Publisher : sekolah Tinggi Ilmu Ekonomi Dharmaputra Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59725/de.v31i1.225

Abstract

Community Based Tourism (CBT) is one of the approaches in tourism development. The Community Based Tourism approach can be viewed from several dimensions, namely dimensions; economic, social, cultural, political. This study aims to analyze the social dimension in Community Based Tourism (CBT) in Fatukoto Village, Timor Tengah Sekatan Regency, with a focus on community involvement, development of community pride, and improving the quality of life of local communities. This research uses a qualitative approach, data collection using interview techniques, observation and literature study. The data collected consisted of primary data obtained through interviews and observations, and secondary data obtained from documents in the village office and the management group. The collected data were then processed and analyzed. The results showed that the management and development of tourist destinations. The results showed that the active participation of the community, pride in local culture, and an increase in the quality of life of the community were key factors in the success of community-based tourism in Fatukoto village. But on the other hand, the income received by the community is still considered low because the existing jobs are still micro and medium enterprises and the income of the community is still considered low.
Efektivitas Penerapan E-Government dalam Mendukung Transparansi dan Keterbukaan Informasi Publik : Studi Kasus Website Resmi Dinas Komunikasi dan Informatika Kabupaten Lembata Guido A. Ama Duli; Hendrik Toda; Delila A. Nahak Seran; Belandina Liliana Long
Jurnal Ilmiah Teknik Informatika dan Komunikasi Vol. 5 No. 2 (2025): Juli: Jurnal Ilmiah Teknik Informatika dan Komunikasi
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/juitik.v5i2.1230

Abstract

This study aims to determine the effectiveness of the implementation of e-government in supporting transparency and public information disclosure on the official website of the Communication and Information Office of Lembata Regency. The type of research used is qualitative research with descriptive research methods. The number of informants in this study was 20 people using purposive sampling techniques. The results of this study use the theory of Sedar Maryanti (2009), namely input in the process of the effectiveness of the implementation of e-government in supporting transparency and disclosure of public information including various elements needed to ensure that the process of implementing e-government in supporting transparency and disclosure of public information runs smoothly and efficiently. In this case, including the quality of human resources, the number of workers, and also performance evaluation, the e-government system planning process at the Communication and Information Office of Lembata Regency has been running in a structured and gradual manner. This planning begins with mapping the available infrastructure, such as internet networks and other information technology devices. In addition, the approach used also considers the needs of digital services in all regions, including remote areas, the results (output) of the quantity of public information provided by the Communication and Information Office of Lembata Regency have been published quite regularly through the media from such as the official website and social media of the agency. The information presented includes local government activities, important announcements, and relevant reports.
Sustainability Analysis of Green Open Space Development of Kupang City Nostalgic Park Hendrik Toda; David Wilfrid Rihi; Ernawati Daeng; Adriana Rodina Fallo
Jurnal Multidisiplin Madani Vol. 3 No. 5 (2023): May, 2023
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/mudima.v3i5.3064

Abstract

In the City of Kupang, East Nusa Tenggara Province, the development carried out by the government continues. One of them is the construction of a park which is a green open space for the community. One of the parks which is very popular as a recreation area in the City of Kupang is the Nostalgia Park, therefore researchers are interested in conducting research on the sustainability of the construction of green open spaces in the City of Kupang Nostalgia Park.The method utilized in this study is a descriptive research method with a qualitative approach, conducted in Kupang City with a total of 15 informants, and data gathering procedures include observation, interview, and document search techniques. The acquired data is then examined using data analysis techniques developed by Creswell (2016: 264-268). The sustainability of the development The Methodology in Sustainable Development Indicators (Department of Economic and Social Affairs, 2001: 14) was used to analyze the green open space in Nostalgia Park in Kupang City, which is described in three aspects with the findings on; (a) the social aspect with the construction of the City of Kupang Nostalgia Park can provide a positive social impact but is still constrained by theft and destruction of park facilities and infrastructure while from an economic aspect the c The availability of city parks as the city's lungs has been fulfilled in the framework of the development of the Kupang City Nostalgia Park
Co-Authors Adriana Rodina Fallo Ardy Yosafat Pandie Belandina Liliana Long David W. Rihi David Wilfrid Rihi Delila A. Nahak Seran Ernawati Daeng Febriana Elwinda Fanyo Frida Orpa Bolla Grace Oni Oet Neolaka Guido A. Ama Duli Ira Irawati Jacob Daud Niga Lurensius P. Sayrani Mariayani O. Rene Melkisedek N.B.C. Neolaka Melsy Agrelya Mooy Oekan Obdoellah Siti Karisma Ningsih Tachjan Tachjan Theny I.B.K. Pah Wadu, Jacob