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All Journal MANAJEMEN DEWANTARA Management Studies and Entrepreneurship Journal (MSEJ) Jurnal Terapan Manajemen dan Bisnis Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Unnes Business Quarterly
Euis Soliha
Universitas Negeri Semarang
Agriculture, Biological Sciences & Forestry Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Industrial & Manufacturing Engineering Social Sciences

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Pengaruh Beban Kerja Dan Ketidakamanan Kerja (Job Insecurity) Terhadap Niat Pindah (Turnover Intention) Dengan Kepuasan Kerja Sebagai Variabel Intervening Pada Karyawan Semasa Coffee Semarang Muhammad Hasbi; Euis Soliha
Management Studies and Entrepreneurship Journal (MSEJ) Vol. 6 No. 2 (2025): Management Studies and Entrepreneurship Journal (MSEJ)
Publisher : Yayasan Pendidikan Riset dan Pengembangan Intelektual (YRPI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/msej.v6i2.7195

Abstract

Industri kopi di Indonesia tumbuh pesat dengan meningkatnya konsumsi nasional dan maraknya coffee shop. Pertumbuhan ini menuntut inovasi dari pelaku usaha dan karyawan dalam menghadapi persaingan harga, desain, menu, dan kualitas SDM. Tantangan utama adalah keterbatasan SDM dengan keterampilan standar, serta faktor beban kerja, kepuasan kerja, dan ketidakamanan kerja (job insecurity) yang mempengaruhi niat pindah (turnover intention) karyawan. Penelitian ini bertujuan menganalisis dampak beban kerja dan job insecurity terhadap turnover intention dengan kepuasan kerja sebagai variabel intervening di Semasa Coffee, Semarang. Metode yang digunakan adalah kuesioner, analisis data dengan regresi linier berganda, dan uji Sobel menggunakan SPSS versi 25. Hasil penelitian menunjukkan beban kerja dan job insecurity berdampak negatif pada kepuasan kerja, sehingga kepuasan kerja meningkat seiring rendahnya beban kerja dan ketidakamanan kerja. Di sisi lain, beban kerja dan job insecurity tidak berdampak positif pada niat pindah karyawan. Namun, kepuasan kerja berdampak negatif pada niat pindah karyawan. Uji Sobel menunjukkan kepuasan kerja bukan variabel mediasi dampak beban kerja pada niat pindah, namun memediasi dampak job insecurity pada niat pindah. Riset ini menyarankan manajemen Semasa Coffee untuk memperhatikan pengelolaan beban kerja dan keamanan kerja.
Peran Mediasi Komitmen Organisasi pada Pengaruh Kompetensi, Semangat Kerja, dan Motivasi Terhadap Kinerja Pegawai Fatkhul Izar; Euis Soliha
Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Vol. 7 No. 5 (2025): Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah 
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/alkharaj.v7i5.7042

Abstract

Employee performance is important in producing the quality and quantity of institutional work results. However, employee performance still shows fluctuations so organizational targets are not achieved. Therefore, this study examines the effect of competence, work spirit, and work motivation on organizational commitment. Furthermore, the study aims to analyze the mediating role of organizational commitment on the relationship between competency factors, work spirit, and work motivation on employee performance. A total of 101 employees of Sayung I and Sayung II Health Centers in Demak, Central Java participated as research samples. The primary data collected were then analyzed using multiple linear regression. The study's results revealed that competence has a positive influence on organizational commitment, work spirit has a positive influence on organizational commitment, and work motivation has a positive contribution to organizational commitment. Further findings explain that competence, work spirit, work motivation, and organizational commitment positively influence employee performance. Furthermore, this study concludes that organizational commitment mediates the relationship between competence, work spirit, work motivation, and employee performance. The This study contributes by emphasizing human resources management literature.
Peran Mediasi Komitmen Organisasi pada Pengaruh Kompetensi dan Budaya Organisasi Terhadap Kinerja Pegawai Darto Wahab; Euis Soliha
Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Vol. 7 No. 5 (2025): Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah 
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/alkharaj.v7i5.7043

Abstract

The performance of human resources in the health sector still show problems with the quality of work results. Beside, the challenges ahead are getting tougher, especially in facing global diseases and technological advances. This study aims to examine the influence of competence and organizational culture on employee performance mediated by organizational commitment. The research method uses a quantitative approach with 104 employees as respondents at the Demak Regency Health Office, Central Java, Indonesia. Survey data were analyzed using descriptive statistics, multiple linear regression, path analysis, and the Sobel test. The findings revealed that competence and organizational culture have a positive effect on organizational commitment. However, the opposite result is that competence does not have a significant effect on employee performance, while organizational culture and organizational commitment have been shown to contribute positively. The conclusion states that competence and organizational culture have been proven to be determinant factors for employee performance, with organizational commitment acting as an intervening variable. The managerial implication is that the application of organizational culture values including professionalism, accountability, enthusiasm, non-discrimination, and integrity should continue to be improved.
Pengaruh Perubahan Organisasi dan Kompetensi Terhadap Kinerja Pegawai dengan Komitmen Organisasi Sebagai Mediasi: Studi pada ASN Kantor Imigrasi Kelas I TPI Semarang Rihasto Mega Saputro; Euis Soliha
Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Vol. 7 No. 5 (2025): Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah 
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/alkharaj.v7i5.7118

Abstract

Employee performance is the main capital for an organization to be able to maintain and develop its existence. Many things support human resources to have good quality and performance, one of which is organizational change, competence and organizational commitment. This study aims to analyze the effect of organizational change and competence on employee performance mediated by organizational commitment. The method used in sampling is a census sample, with a total of 95 respondents. The data analysis method used is multiple linear regression analysis. The test results show that there is a positive and significant influence between organizational change and competence on organizational commitment. There is a positive and significant influence between organizational change, competence and organizational commitment on employee performance. Organizational commitment is a good mediating variable, the influence of organizational change on employee performance and the influence of competence on employee performance
THE EFFECT OF ELECTRONIC WORD OF MOUTH AND ONLINE CUSTOMER REVIEW ON PURCHASE DECISION WITH CUSTOMER TRUST AS A MEDIATION VARIABLE (A Study of Fashion Products in the Marketplace among Gen Z Consumers in Kendal City) Farkhah Alya Kamila; Euis Soliha
MANAJEMEN DEWANTARA Vol 10 No 3 (2026): MANAJEMEN DEWANTARA
Publisher : Universitas Sarjanawiyata Tamansiswa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30738/md.v10i3.23239

Abstract

This study aims to examine the effects of electronic word of mouth (e-WOM), online customer reviews, and customer trust on purchase decisions, as well as the mediating role of customer trust among Generation Z consumers purchasing fashion products through marketplaces in Kendal City.  A quantitative approach was employed using purposive sampling and survey methods. Data were analyzed using Structural Equation Modeling–Partial Least Squares (SEM-PLS) with the bootstrapping technique. The findings indicate that e-WOM, online customer reviews, and customer trust positively and significantly influence purchase decisions. Customer trust also mediates the relationships between e-WOM and purchase decisions, as well as between online customer reviews and purchase decisions. These findings support the Theory of Planned Behavior (TPB), demonstrating that e-WOM and online customer reviews shape consumers' beliefs and attitudes, thereby strengthening customer trust and encouraging purchase decisions. The study highlights customer trust as a key mechanism for enhancing the effectiveness of digital marketing strategies in marketplace-based fashion purchases among Generation Z
PENGARUH BRAND EXPERIENCE DAN BRAND SATISFACTION TERHADAP BRAND LOYALTY MELALUI BRAND LOVE SEBAGAI VARIABEL MEDIASI STUDI PADA PENGGUNA SMARTPHONE XIAOMI DI KOTA SEMARANG achmat charis; Euis Soliha
Unnes Business Quarterly Vol. 1 No. 2 (2025): UNNES BUSINESS QUARTERLY
Publisher : Unnes Business Quarterly

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Persaingan industri smartphone yang tinggi menuntut perusahaan untuk membangun loyalitas merek. Penelitian ini bertujuan menganalisis pengaruh brand experience dan brand satisfaction terhadap brand loyalty dengan brand love sebagai variabel mediasi pada pengguna smartphone Xiaomi di Kota Semarang. Menggunakan teori Stimulus–Organism–Response (SOR), brand experience dan brand satisfaction diposisikan sebagai stimulus yang membentuk reaksi emosional (brand love) sebelum menghasilkan respons berupa loyalitas. Pendekatan kuantitatif digunakan dengan teknik purposive sampling pada 120 pengguna Xiaomi. Analisis dilakukan menggunakan PLS-SEM melalui SmartPLS 4.0. Hasil penelitian menunjukkan bahwa brand experience dan brand satisfaction berpengaruh positif dan signifikan terhadap brand love. Brand experience juga berpengaruh langsung terhadap brand loyalty, sedangkan brand satisfaction tidak. Brand love terbukti berpengaruh signifikan terhadap brand loyalty serta memediasi hubungan brand experience dan brand satisfaction terhadap brand loyalty. Temuan ini menegaskan pentingnya penguatan pengalaman merek dan kepuasan konsumen untuk membangun ikatan emosional yang mendorong loyalitas terhadap merek Xiaomi.
Customer Satisfaction as a Key Driver of Repurchase Intention: Evidence from Brand Image and Price Perception in the Beauty Industry Melia Azedarah Bora; Euis Soliha
JURNAL TERAPAN MANAJEMEN DAN BISNIS Vol 12, No 2 (2026): VOLUME 12 NUMBER 2 (2026)
Publisher : STKIP Singkawang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26737/jtmb.v12i2.9586

Abstract

This study examines the effects of brand image and price perception onrepurchase intention through customer satisfaction among consumers ofSomethinc beauty products using TikTok Shop in Semarang City. Aquantitative explanatory research design was employed. Data werecollected through questionnaires from 150 respondents selected usingpurposive sampling. The respondents were active TikTok users, at least17 years old, residing in Semarang City, and had previously purchasedSomethinc products through TikTok Shop. The data were analyzed usingPartial Least Squares Structural Equation Modeling (PLS-SEM). Theresults show that brand image and price perception have positive andsignificant effects on customer satisfaction. Brand image and priceperception also positively and significantly influence repurchaseintention. Customer satisfaction has the strongest direct effect onrepurchase intention. Furthermore, customer satisfaction partiallymediates the effects of brand image and price perception on repurchaseintention. The model explains 61.9% of the variance in customersatisfaction and 71.8% of the variance in repurchase intention. Thesefindings confirm that customer satisfaction plays a central role instrengthening consumers’ intention to repurchase Somethinc products.Therefore, Somethinc should maintain a positive brand image, ensure thatprices remain appropriate to product quality and benefits, and consistentlyprovide satisfying product and shopping experiences through TikTokShop.
Co-Authors achmat charis Darto Wahab Farkhah Alya Kamila Fatkhul Izar Melia Azedarah Bora Muhammad Hasbi Rihasto Mega Saputro