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Information Technology Integration Strategy in Public Library Services Hazan Hazan; Zulkifli Ayub
Journal of Education, Humaniora and Social Sciences (JEHSS) Vol 7, No 2 (2024): Journal of Education, Humaniora and Social Sciences (JEHSS), November
Publisher : Mahesa Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34007/jehss.v7i2.2363

Abstract

This study aims to identify the integration strategy of information technology in public library services in Bone Regency. Using a qualitative method with a case study approach, this research explores how information technology is applied in library management and its impact on service quality. A purposive sampling technique was used to select 15 informants consisting of 5 librarians, 5 library users, and 5 relevant stakeholders. The results show that the use of information technology, such as online catalogue systems and digital services, can improve the accessibility and efficiency of library services. Librarians in Bone Regency stated that technology helps them manage collections and serve users more quickly and accurately. Library users revealed that technology-based services make it easier for them to search for information and access reading materials remotely. However, some challenges, such as limited infrastructure and technical knowledge, still need to be overcome. This research highlights the importance of training and capacity building for librarians as well as increased investment in technology to maximise its benefits for public libraries in Bone Regency.
EXPLORING THE MULTIGENERATIONAL INFORMATION LITERACY GAP IN DIGITAL SOCIETY M Nur Rahmat Achdar HT; Megawati Megawati; Jumiati Jumiati; Andi Mudassir; Hazan Hazan
JIPI (Jurnal Ilmu Perpustakaan dan Informasi) Vol 10, No 2 (2025)
Publisher : Progam Studi Ilmu Perpustakaan UIN Sumatera Utara Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30829/jipi.v10i2.24950

Abstract

Digital transformation has expanded access to information across generations while simultaneously creating significant literacy gaps. This study explores the meanings, strategies, causal factors, and expectations regarding information literacy in Indonesia's digital society. Using a qualitative exploratory design, data were collected from 25 purposively selected informants representing Generation Z, Millennials, Generation X, and Baby Boomers in Bone Regency through in-depth interviews and thematic analysis. The findings reveal that younger generations (Gen Z and Millennials) are generally more active and critical in seeking, verifying, and comparing digital information, whereas older generations (Gen X and Baby Boomers) rely more on traditional sources and close social networks. Motivational barriers, cognitive limitations, and socio-cultural influences emerged as the main drivers of this literacy gap. Despite these differences, all generations expressed aspirations for strengthening inclusive literacy through training, intergenerational collaboration, and community-based discussion forums. By integrating the ACRL Information Literacy Framework, Generational Theory, and the Socio-Technical Gap Model, this study provides a comprehensive theoretical lens to explain variations in literacy practices and challenges across generations. The results contribute to theory by contextualizing multigenerational digital literacy within semi-urban Indonesian society, and to practice by offering actionable recommendations for literacy training programs, intergenerational mentoring, and policy interventions that foster inclusive and sustainable information ecosystems. These insights underscore the urgency of adaptive, participatory, and culturally responsive strategies to bridge the gap and build societal resilience in the face of accelerating digital information flows
LOCAL COMMUNITY-BASED DIGITAL LIBRARY SERVICES Hazan Hazan; Nur Ainun Musa; Misnawati Misnawati; M. Nur Rahmat Achdar HT; Andi Mudassir
JIPI (Jurnal Ilmu Perpustakaan dan Informasi) Vol 10, No 2 (2025)
Publisher : Progam Studi Ilmu Perpustakaan UIN Sumatera Utara Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30829/jipi.v10i2.24926

Abstract

This study explores community-based digital library services in Bone Regency, South Sulawesi, focusing on how participatory design and user needs mapping shape innovation and impact. Using a qualitative case study with 15 informant. data were collected gathered through observation, semi-structured interviews and document analysis. Findings show that digital libraries have introduced service innovations such as online portals, mobile applications, and digitized local knowledge developed through active user participation and periodic evaluation. The services are used for academic, research, and community literacy purpose but challenges persist, including infrastructure constraints, low digital literacy, and limited human resources. Despite these constraints, the services foster improved access to information, cultural preservation, and stronger community collaboration. The novelty of this study lies in integrating Community-Based Design and Information Needs Assessment to highlight how rural digital libraries can become inclusive, innovative, and sustainable. Practical implications and directions for further research are also discussed to encourage the development of more inclusive, innovative, and sustainable digital library services.