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KEPUASAN KONSUMEN ATAS KUALITAS PELAYANAN RUMAH MAKAN GRIYA DAHAR MBOK SUM (Studi kasus pada konsumen Daerah Istimewa Yogyakarta) Nur Rohman, Muhammad Latif; Suji’ah, Uju
Journal Competency of Business Vol. 5 No. 2 (2021): Journal Competency of Business
Publisher : Program Studi Manajemen

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (331.423 KB) | DOI: 10.47200/jcob.v5i02.1090

Abstract

This study aims to determine the effect of service quality (tangible/X1, reability/X2, responsiveness/X3, assurance/X4, and emphaty/X5) on customer satisfaction. Data collection was carried out by distributing questionnaires to 100 consumers who had bought at the Griya Dahar Mbok Sum restaurant who were domiciled in the Special Region of Yogyakarta. The sampling technique used was purposive sampling technique. The analytical method used is multiple linear regression, simultaneous significance test (F test), partial significance test (t test), and coefficient of determination test (R2 test). The study found that service quality (tangible/X1, reability/X2, responsiveness/X3, assurance/X4, and emphaty/X5) partially (t-test) had a significant effect on customer satisfaction, while service quality (tangible/X1, reability/X2, responsiveness/X3, assurance/X4, and emphaty/X5) simultaneously (F test) have a significant effect on customer satisfaction. The results of the coefficient of determination (R2) show the effect of service quality (tangible/X1, reability/X2, responsiveness/X3, assurance/X4, and emphaty/X5) on customer satisfaction of 81.5%, while the remaining 18.5% is influenced by other factors not studied. The coefficient of the variable that has the most influence on consumer satisfaction is the reliability variable/X2 of 3.787.
Gaya Kepemimpinan dan Kompensasi Terhadap Loyalitas Karyawan Dengan Motivasi Kerja Sebagai Variabel Moderasi Shandy, Yosha Anggita; Suji’ah, Uju
Journal of Economics, Business, Accounting and Management Vol. 3 No. 2 (2025): Journal of Economics, Business, Accounting and Management
Publisher : CV. Kurnia Grup

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61476/wfzgpx80

Abstract

This study aims to determine the effect of leadership style and compensation on employee loyalty with work motivation as a moderating variable. The population of this study were all employees of the University of ‘X’ Yogyakarta. The sample size was 85 employee respondents. The sampling technique was probability sampling. The data collection method was questionnaires. Data testing was carried out using validity tests, reliability tests, classical assumption tests, multiple linear regression tests, coefficient of determination tests (adjusted R2), partial significance tests (t-test), simultaneous significance tests (F-test), and moderation tests (Moderated Regression Analysis). The results showed that: 1) Partial significance test: leadership style has a positive and significant effect on employee loyalty; compensation has a positive and significant effect on employee loyalty; work motivation has a positive and significant effect on employee loyalty; leadership style has a positive and significant effect on work motivation; compensation has a positive and significant effect on work motivation; 2). Simultaneous significance test: leadership style and compensation have a positive and significant effect on employee loyalty; leadership style and compensation have a positive and significant effect on work motivation; 3). Moderation test: work motivation does not strengthen leadership style on employee loyalty but acts as a predictor moderation; Work motivation does not strengthen compensation for employee loyalty but acts as a moderating predictor.
Pengaruh Etika Kerja Dan Disiplin Kerja Dengan Kinerja Karyawan  Pada Karyawan Taru Martani 1918 Caffe & Resto Yogyakarta Mutiara; Suji’ah, Uju
Journal of Economics, Business, Accounting and Management Vol. 3 No. 2 (2025): Journal of Economics, Business, Accounting and Management
Publisher : CV. Kurnia Grup

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61476/5gg4m949

Abstract

The study aims to determine the influence of work ethics and work discipline on employee performance. The sampling technique used saturated sampling with 50 respondents who were employees at Taru Martani Cafe & Resto Yogyakarta. The data collection method used a questionnaire. Instrument testing techniques included validity, reliability, and classical assumption tests. Data analysis techniques used multiple linear regression, coefficient of determination (Adjusted R2), while hypothesis testing used partial significance (t-test), and simultaneous significance (f-test).The results of the study indicate that: 1). Partial significance test: work ethics has a positive but insignificant effect on employee performance variables; work discipline has a positive but insignificant effect on employee performance variables; 2). Simultaneous significance test: work ethics and work discipline have a positive but insignificant effect on employee performance variables. 3). The multiple linear regression equation is Y = 39.360 + 0.045X1 + 0.183X2; The Adjusted R2 value is 0.010, or 1 percent. This indicates that work ethic and work discipline influence employee performance by 1 percent, while the remaining 99 percent is influenced by other factors not examined in this study.
Pemberdayaan Lansia Tangguh Vokasional Melaui Pelatihan Keterampilan Merajut di Pondok Pesantren Al Muharrir Jlegongan Margodadi Seyegan Sleman Yogyakarta Suji’ah, Uju; Hibana; Herawati, Tri Ratna; Surifah; Giyartiningrum, Eko; Prasojo, Eko; Pamungkas, Leo Dadyo
Kurnia Mengabdi: Jurnal Pengabdian kepada Masyarakat Vol. 2 No. 2 (2025): Kurnia Mengabdi: Jurnal Pengabdian kepada Masyarakat
Publisher : CV. Kurnia Grup

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61476/qec9bg10

Abstract

One aspect of elderly empowerment is vocational training, which involves developing skills and hobbies that can generate income or engage in productive activities such as knitting. Therefore, the goal of Community Service is to train knitting skills so that elderly women can utilize their free time by producing handicrafts. Wool yarn can be processed into tablecloths, coasters, key chains, tissue holders, and other crafts that can be useful for themselves and can be turned into profitable businesses. The activity is carried out in several stages, including preparation, implementation, evaluation of training results, and reporting. This activity is carried out in collaboration with Rizqun Minallah (RizMina), a community empowerment community specializing in skills and crafts. The training participants included 13 elderly women and administrators of the Al Moharrir Elderly Islamic Boarding School. Results: Participants were very enthusiastic about participating in the theory and practice of the knitting skills training. They strove to complete their knitting with enthusiasm. Despite difficulties, they continued to try until they produced the desired product that could be used for themselves, but not yet suitable for sale. The community service team and RizMina provided support to participants after the activity concluded.
Pengaruh Lingkungan Kerja dan Stres Kerja terhadap Produktivitas Kerja dengan Variabel Moderating Kepuasan Kerja Istiqomah, Hindun; Suji’ah, Uju
Journal of Economics, Business, Accounting and Management Vol. 2 No. 2 (2024): Journal of Economics, Business, Accounting and Management
Publisher : CV. Kurnia Grup

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61476/h5fhbk60

Abstract

This research aims to determine the influence of the work environment and work stress on work productivity with the moderating variable job satisfaction. The total sample was 81 employees with a saturated sampling technique. The data collection method uses a questionnaire. Data testing uses validity tests, reliability tests, classical assumption tests, multiple linear regression tests, hypothesis tests, coefficient of determination tests, and absolute difference tests. The research results show that 1) the work environment has a significant influence on work productivity. 2) work stress has a significant influence on work productivity.  3) the work environment and work stress have a significant influence on work productivity. 4) job satisfaction does not moderate the influence of the work environment on work productivity. 5) job satisfaction does not moderate the influence of work stress on work productivity. 6) the results of the coefficient of determination test (R2) of the work environment and work stress have an influence on work productivity of 97. 4 percent, while the remaining 2. 6 percent is influenced by other factors not examined in this research.
Pelatihan Kewirausahaan Melalui Kreativitas Usaha dari Manik-manik: Pemberdayaan Mahasiswa Suji’ah, Uju; Sarfiah, Sudati Nur; Anggrasari, Herdiana; Giyartiningrum, Eko; Prasojo, Eko; Pamungkas, Leo Dadyo
Kurnia Mengabdi: Jurnal Pengabdian kepada Masyarakat Vol. 1 No. 2 (2024): Kurnia Mengabdi: Jurnal Pengabdian kepada Masyarakat
Publisher : CV. Kurnia Grup

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61476/aces3j89

Abstract

The aim of Community Service (PKM) carried out by the PKM Team is to provide entrepreneurship training through business creativity from beads to students. This activity is in collaboration with Rizqun Minallah (RizMina), which is a community empowerment community in the field of skills and crafts. The training participants were 67 students. The training begins with a presentation of material on entrepreneurship, bead weaving, practice and product marketing. Results achieved: overall this activity obtained good and satisfying results. The training participants looked enthusiastic to see their work in various forms, this was because the PKM Team gave the participants freedom, to adapt them to their individual tastes and creativity. Products produced: bracelets, key chains, necklaces, prayer beads, brooches etc. It is hoped that the results of skills training activities will inspire participants to become entrepreneurs and successfully market them.