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All Journal JAM : Jurnal Aplikasi Manajemen Jurnal Minds: Manajemen Ide dan Inspirasi
Djaya, Andi Amrullah
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

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Strategic Profitability: Extending the Resource-Based View for Hotel Businesses Iriani, Nisma; Djaya, Andi Amrullah; Rostini, Rostini; Nurmillah, Nurmillah; Charatwattananich, Monparath
Jurnal Minds: Manajemen Ide dan Inspirasi Vol 11 No 2 (2024): December
Publisher : Management Department, Universitas Islam Negeri Alauddin Makassar, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24252/minds.v11i2.51605

Abstract

The strategic achievement of firms, even especially hotel industry is monopolized by the quantitative measures in financial reports. This study advances the neglected conversation of strategic profitability by the perspective hotel managers in recorded responses. They fill the questionnaires regarding the service-based resources, the strategic entrepreneurship capacity in established business, and finally the strategic profitability. 329 managers provide responses by the 5-point Likert scale, and the data serves as the basis for partial-least-square structural-equation modelling (PLS-SEM). The findings indicate the acceptance of all relationships as service-based resources are critical to build the strategic entrepreneurship, and measurable performance. The mediation test is also supported. This study establishes the critical importance of building a specific strategic measure for service firms, with which policy is catered.
Diversity Management Competence, Inclusion Mechanisms, and Firm Performance in Southeast Asia Djaya, Andi Amrullah; Setiawan, Lukman; SRED, Moh. Akhtar; Baharuddin, Sitti Mujahida; Azizurrohman, Muhammad
Jurnal Aplikasi Manajemen Vol. 24 No. 1 (2026)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2026.024.1.03

Abstract

The rapid expansion of multicultural workforces across Southeast Asia, combined with heightened expectations of fairness and inclusion, has intensified the strategic importance of diversity management competency for organizational competitiveness. Firms across the region now face the challenge of converting diversity practices into inclusive internal conditions that support high performance. This study examines the direct influence of diversity management competency on firm performance and analyzes the mediating roles of inclusive climate, advancement opportunity, and power distribution, while also assessing the moderating role of leadership inclusiveness. A quantitative explanatory design was employed. The population consisted of employees working in medium and large organizations in Indonesia, Malaysia, Thailand, the Philippines, Vietnam, and Brunei. A proportional stratified sampling technique was used to represent multiple sectors, resulting in a final sample of 612 respondents. Data were collected over a three-month period through structured questionnaires administered both onsite and online. Structural equation modeling was used to test the proposed framework. The results show that diversity management competency improves firm performance both directly and through the three mediating mechanisms. An inclusive climate encourages open participation, advancement opportunity strengthens motivation and retention, and equitable power distribution enhances trust and collaboration. Leadership inclusiveness further amplifies these relationships by shaping perceptions of fairness and shared influence across diverse groups. This study provides significant implications for organizational leaders and policymakers in Southeast Asia. Building strong diversity management competencies, supported by inclusive climates and equitable structures, can improve employee contributions, strengthen collective resilience, and enhance long-term firm performance.
Co-Authors Azizurrohman, Muhammad Baharuddin, Sitti Mujahida Charatwattananich, Monparath Iriani, Nisma Lukman Setiawan Nurmillah Nurmillah, Nurmillah Rostini, Rostini SRED, Moh. Akhtar