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Pengaruh Kualitas Pelayanan Publik Terhadap Kepuasan Masyarakat dan Implikasinya Terhadap Pembangunan Ekonomi Hasibuan, Fadli Hasbi; Siagian, Kurnia Fitri; Zein, Ahmad Wahyudi
Socius: Jurnal Penelitian Ilmu-Ilmu Sosial Vol 2, No 12 (2025): July 2025
Publisher : Penerbit Yayasan Daarul Huda Kruengmane

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Abstract

This study aims to analyze the influence of public service quality on community satisfaction and its implications for economic development. High-quality public services are believed to enhance public trust and satisfaction, which in turn contribute to creating a more favorable environment for economic development. The research employs a quantitative approach, with data collected through questionnaires distributed to the public as respondents. The analysis reveals a positive and significant relationship between public service quality and community satisfaction, with the latter acting as a mediating variable that strengthens the impact on economic development. These findings highlight the importance of improving public service quality as a strategic effort to accelerate inclusive and sustainable economic development. 
Pengaruh Faktor Internal dan Eksternal Terhadap Kinerja Keuangan Usaha Mikro Kecil dan Menengah (Umkm) Syari`Ah di Indonesia Sihombing, Ammar Halomoan; Armayani, Reni Ria; Hasibuan, Fadli Hasbi
Socius: Jurnal Penelitian Ilmu-Ilmu Sosial Vol 2, No 11 (2025): June, 2025
Publisher : Penerbit Yayasan Daarul Huda Kruengmane

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Abstract

This study aims to examine the influence of internal and external factors on the financial performance of Sharia-based Micro, Small, and Medium Enterprises (MSMEs) in Indonesia. The internal factors analyzed include managerial capabilities, operational efficiency, and compliance with Sharia principles. Meanwhile, external factors encompass government policy support, access to financing, and market dynamics. A quantitative approach was employed using multiple regression analysis based on survey data collected from Sharia MSME actors across several regions in Indonesia. The findings indicate that both internal and external factors significantly influence the financial performance of Sharia MSMEs, with internal factors having a more dominant role. These results provide valuable insights for formulating policies and strategies to enhance the competitiveness of Sharia-based MSMEs at the national level.