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Journal : Jurnal ULTIMA InfoSys

Information Technology Governance Capability at PT XYZ using COBIT 2019 Kurniawan, Jesslyn; Wella, Wella
ULTIMA InfoSys Vol 14 No 2 (2023): Ultima Infosys : Jurnal Ilmu Sistem Informasi
Publisher : Universitas Multimedia Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31937/si.v14i2.3223

Abstract

PT XYZ is a management consulting company in Jakarta. This company has many products related to information technology. Therefore, measuring the capability of information technology governance at PT XYZ was carried out. The measurement of information technology governance capability is based on problems that are often faced by companies in terms of project management followed by problems related to the company's IT budget and human resources skilled in information technology. Capability measurement is carried out using COBIT 2019 with a qualitative approach. Using data collection methods with interviews and literature study. The results of the data collection showed that there were 3 COBIT 2019 domain processes that matched the company's problems, namely APO06 - Managed Budget and Costs, APO07 - Managed Human Resources, and BAI11 - Managed Projects. The results of the capability measurement carried out concluded that the three selected domain processes namely APO06, APO07, and BAI11 were achieved at level 2 or can be categorized as Fully Achieved so that companies get several recommendations for improvement to improve the quality of their information technology governance and reach a higher level.
A Bibliometric Analysis of The Term DataOps Nugroho, Antonius Sony Eko; Wella, Wella
ULTIMA InfoSys Vol 15 No 1 (2024): Ultima Infosys : Jurnal Ilmu Sistem Informasi
Publisher : Universitas Multimedia Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31937/si.v15i1.3450

Abstract

This paper aims to analyze research trends of the term DataOps scientifically through bibliometric studies. Initial data were collected from Scopus database from 2018 to 2023 which resulted 34 documents, while in other hands we found more than 1000 documents in the Google Scholar database collected using Publish or Perish. Five years of data is collected because the scientific publications on term DataOps started to increase since 2018. We have deployed ``bibliometrix 3.0'', the r-package, and VOSviewer to analyze key literature aspects. Since the rise of the term DataOps, significant contribution to its definition and practical applications can be observed. DataOps enthusiasts collaborate to create a common principle for uniformly applying the methodology in the various data operation environments. DataOps will continue to evolve into an effective and reliable data management system. The findings in this study will help related researchers recognize the research trends of topics in DataOps research globally and suggest future research directions.
Measurement of Information Technology Management Capability Using COBIT 5.0 in The Facility Management Department of PT Permata Graha Nusantara Chui, Alexander Alvin; Wella, Wella
ULTIMA InfoSys Vol 15 No 1 (2024): Ultima Infosys : Jurnal Ilmu Sistem Informasi
Publisher : Universitas Multimedia Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31937/si.v15i1.3473

Abstract

IT governance is the responsibility of the board of directors and executive management of a company that ensures the company information technology supports and expands the company strategy and objectives. But IT governance that does not support departments can have a negative or detrimental impact on the department. For this reason, it is necessary to take measurements to see the level of IT governance that is currently being implemented. The Facility Management Department is a department of PT Permata Graha Nusantara which is engaged in building management services that wants to see whether the ongoing IT system provides support to operational activities and provides better services to customers. To measure the capability of IT governance, the COBIT 5.0 framework is used as a reference in this study. Domain selection is done according to COBIT 5.0 standard and on the selection of the department 5 domains are tested, namely APO05 Manage Portfolios, APO10 Manage Suppliers, APO11 Manage Quality, BAI04 Manage Availability and Capacity, and DSS03 Manage Problems. Each domain chosen to have different aims and objectives and measured using standards set by the COBIT 5.0 framework. The measurement results are Capability Level which has levels from level 0 to 5. The target expected by the Facility Management department is level 4, but the results obtained are not in line with expectations and get level 3 in each domain tested, so this department must make improvements based on recommendations made based on the COBIT 5.0 framework.
A Bibliometric Analysis of The Term DataOps Nugroho, Antonius Sony Eko; Wella, Wella
ULTIMA InfoSys Vol 15 No 1 (2024): Ultima Infosys : Jurnal Ilmu Sistem Informasi
Publisher : Universitas Multimedia Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31937/si.v15i1.3450

Abstract

This paper aims to analyze research trends of the term DataOps scientifically through bibliometric studies. Initial data were collected from Scopus database from 2018 to 2023 which resulted 34 documents, while in other hands we found more than 1000 documents in the Google Scholar database collected using Publish or Perish. Five years of data is collected because the scientific publications on term DataOps started to increase since 2018. We have deployed ``bibliometrix 3.0'', the r-package, and VOSviewer to analyze key literature aspects. Since the rise of the term DataOps, significant contribution to its definition and practical applications can be observed. DataOps enthusiasts collaborate to create a common principle for uniformly applying the methodology in the various data operation environments. DataOps will continue to evolve into an effective and reliable data management system. The findings in this study will help related researchers recognize the research trends of topics in DataOps research globally and suggest future research directions.
Measurement of Information Technology Management Capability Using COBIT 5.0 in The Facility Management Department of PT Permata Graha Nusantara Chui, Alexander Alvin; Wella, Wella
ULTIMA InfoSys Vol 15 No 1 (2024): Ultima Infosys : Jurnal Ilmu Sistem Informasi
Publisher : Universitas Multimedia Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31937/si.v15i1.3473

Abstract

IT governance is the responsibility of the board of directors and executive management of a company that ensures the company information technology supports and expands the company strategy and objectives. But IT governance that does not support departments can have a negative or detrimental impact on the department. For this reason, it is necessary to take measurements to see the level of IT governance that is currently being implemented. The Facility Management Department is a department of PT Permata Graha Nusantara which is engaged in building management services that wants to see whether the ongoing IT system provides support to operational activities and provides better services to customers. To measure the capability of IT governance, the COBIT 5.0 framework is used as a reference in this study. Domain selection is done according to COBIT 5.0 standard and on the selection of the department 5 domains are tested, namely APO05 Manage Portfolios, APO10 Manage Suppliers, APO11 Manage Quality, BAI04 Manage Availability and Capacity, and DSS03 Manage Problems. Each domain chosen to have different aims and objectives and measured using standards set by the COBIT 5.0 framework. The measurement results are Capability Level which has levels from level 0 to 5. The target expected by the Facility Management department is level 4, but the results obtained are not in line with expectations and get level 3 in each domain tested, so this department must make improvements based on recommendations made based on the COBIT 5.0 framework.