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All Journal ECOPLAN : JOURNAL OF ECONOMICS AND DEVELOPMENT STUDIES Al-Kharaj: Journal of Islamic Economic and Business
Fitri, Anisa Tul
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Economics, Econometrics & Finance

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Determinants of Umrah Pilgrims’ Satisfaction: The Mediating Role of Trust Yanti, Juli Darma; Fitri, Anisa Tul; Mustika, Ruri; Novia, Aidil; Wira, Ahmad
Al-Kharaj: Journal of Islamic Economic and Business Vol. 7 No. 1 (2025): All articles in this issue include authors from 3 countries of origin (Indonesi
Publisher : LP2M IAIN Palopo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24256/kharaj.v7i1.7106

Abstract

This study aims to examine the effect of service quality, price perception, experiential marketing on Umrah pilgrims' satisfaction with trust as a mediating variable. The research method used is quantitative with data analysis techniques using SEM (Structual Equation Model) with Smart-PLS. The results of this study reveal that only one direct effect is positive and significant, namely: Service quality has a positive but insignificant effect on Umrah pilgrims' satisfaction, perceived price has a negative and insignificant effect on Umrah pilgrims' satisfaction, Experiential marketing has a positive but insignificant effect on Umrah pilgrims' satisfaction, trust has a positive and significant effect on Umrah pilgrims' satisfaction, service quality has a positive but insignificant effect on Umrah pilgrims' trust, price perception has a positive but insignificant effect on the trust of Umrah pilgrims, experiential marketing has a negative and insignificant effect on trust, service quality through trust has a positive and insignificant effect on the satisfaction of Umrah pilgrims, price perception through trust has a positive and insignificant effect on the satisfaction of Umrah pilgrims, and experiential marketing through trust have a positive and insignificant effect on Umrah pilgrims' satisfaction. Keywords: Service Quality; Price Perception; Experiential Marketing; Satisfaction dan Trust. Keywords: Service Quality; Price Perception; Experiential Marketing; Satisfaction dan Trust.
Evaluation of Islamic Monetary Policy in Facing the Global Economic Crisis in Indonesia 2019-2024 Fitri, Anisa Tul; linda, Roza; Zulvianti, Nora
Ecoplan Vol 8 No 1 (2025)
Publisher : Jurusan Ilmu Ekonomi dan Studi Pembangunan Fakultas Ekonomi dan Bisnis Universitas Lambung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20527/ecoplan.v8i1.1121

Abstract

Penelitian ini mengkaji kebijakan moneter Islam di Indonesia dalam menghadapi krisis ekonomi global, dengan tujuan untuk mengevaluasi efektivitas instrumen syariah dalam menjaga stabilitas ekonomi dan keadilan sosial. Metode yang digunakan adalah pendekatan kualitatif melalui studi literatur dan wawancara dengan para ahli ekonomi syariah. Hasil penelitian menunjukkan bahwa kebijakan moneter Islam, yang melarang riba dan spekulasi, menawarkan alternatif yang lebih berkelanjutan dibandingkan dengan sistem konvensional. Instrumen seperti bagi hasil, zakat, dan qard hasan terbukti efektif dalam mengurangi risiko spekulasi dan meningkatkan ketahanan lembaga keuangan syariah. Selain itu, penelitian ini menemukan bahwa sinergi antara kebijakan moneter dan fiskal sangat penting untuk mendukung pemulihan ekonomi, terutama melalui program stimulus dan dukungan kepada UMKM. Peningkatan cadangan devisa selama periode ini juga menunjukkan bahwa Indonesia memiliki kebijakan yang adaptif untuk menghadapi ketidakpastian global. Kesimpulan dari penelitian ini menegaskan perlunya pengembangan dan evaluasi kebijakan moneter Islam agar dapat menciptakan sistem keuangan yang lebih inklusif dan adil, serta mampu menghadapi tantangan krisis ekonomi global di masa depan. Penelitian ini diharapkan dapat memberikan kontribusi bagi pengembangan kebijakan ekonomi yang lebih responsif dan adaptif terhadap dinamika global, serta memperkuat daya tahan perekonomian Indonesia dalam menghadapi krisis yang akan datang. Dengan demikian, kebijakan moneter Islam dapat menjadi solusi yang relevan dalam menciptakan stabilitas ekonomi yang berkelanjutan dan keadilan sosial.
Determinants of Umrah Pilgrims’ Satisfaction: The Mediating Role of Trust Yanti, Juli Darma; Fitri, Anisa Tul; Mustika, Ruri; Novia, Aidil; Wira, Ahmad
Al-Kharaj: Journal of Islamic Economic and Business Vol. 7 No. 1 (2025): All articles in this issue include authors from 3 countries of origin (Indonesi
Publisher : LP2M IAIN Palopo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24256/kharaj.v7i1.7106

Abstract

This study aims to examine the effect of service quality, price perception, experiential marketing on Umrah pilgrims' satisfaction with trust as a mediating variable. The research method used is quantitative with data analysis techniques using SEM (Structual Equation Model) with Smart-PLS. The results of this study reveal that only one direct effect is positive and significant, namely: Service quality has a positive but insignificant effect on Umrah pilgrims' satisfaction, perceived price has a negative and insignificant effect on Umrah pilgrims' satisfaction, Experiential marketing has a positive but insignificant effect on Umrah pilgrims' satisfaction, trust has a positive and significant effect on Umrah pilgrims' satisfaction, service quality has a positive but insignificant effect on Umrah pilgrims' trust, price perception has a positive but insignificant effect on the trust of Umrah pilgrims, experiential marketing has a negative and insignificant effect on trust, service quality through trust has a positive and insignificant effect on the satisfaction of Umrah pilgrims, price perception through trust has a positive and insignificant effect on the satisfaction of Umrah pilgrims, and experiential marketing through trust have a positive and insignificant effect on Umrah pilgrims' satisfaction. Keywords: Service Quality; Price Perception; Experiential Marketing; Satisfaction dan Trust. Keywords: Service Quality; Price Perception; Experiential Marketing; Satisfaction dan Trust.
Co-Authors Ahmad Wira, Ahmad Aidil Novia, Aidil Mustika, Ruri Roza Linda Yanti, Juli Darma Zulvianti, Nora