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All Journal Al-Kharaj: Journal of Islamic Economic and Business Rangkiang: Journal of Islamic Economics and Business
Mustika, Ruri
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Economics, Econometrics & Finance

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Determinants of Umrah Pilgrims’ Satisfaction: The Mediating Role of Trust Yanti, Juli Darma; Fitri, Anisa Tul; Mustika, Ruri; Novia, Aidil; Wira, Ahmad
Al-Kharaj: Journal of Islamic Economic and Business Vol. 7 No. 1 (2025): All articles in this issue include authors from 3 countries of origin (Indonesi
Publisher : LP2M IAIN Palopo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24256/kharaj.v7i1.7106

Abstract

This study aims to examine the effect of service quality, price perception, experiential marketing on Umrah pilgrims' satisfaction with trust as a mediating variable. The research method used is quantitative with data analysis techniques using SEM (Structual Equation Model) with Smart-PLS. The results of this study reveal that only one direct effect is positive and significant, namely: Service quality has a positive but insignificant effect on Umrah pilgrims' satisfaction, perceived price has a negative and insignificant effect on Umrah pilgrims' satisfaction, Experiential marketing has a positive but insignificant effect on Umrah pilgrims' satisfaction, trust has a positive and significant effect on Umrah pilgrims' satisfaction, service quality has a positive but insignificant effect on Umrah pilgrims' trust, price perception has a positive but insignificant effect on the trust of Umrah pilgrims, experiential marketing has a negative and insignificant effect on trust, service quality through trust has a positive and insignificant effect on the satisfaction of Umrah pilgrims, price perception through trust has a positive and insignificant effect on the satisfaction of Umrah pilgrims, and experiential marketing through trust have a positive and insignificant effect on Umrah pilgrims' satisfaction. Keywords: Service Quality; Price Perception; Experiential Marketing; Satisfaction dan Trust. Keywords: Service Quality; Price Perception; Experiential Marketing; Satisfaction dan Trust.
Determinants of Umrah Pilgrims’ Satisfaction: The Mediating Role of Trust Yanti, Juli Darma; Fitri, Anisa Tul; Mustika, Ruri; Novia, Aidil; Wira, Ahmad
Al-Kharaj: Journal of Islamic Economic and Business Vol. 7 No. 1 (2025): All articles in this issue include authors from 3 countries of origin (Indonesi
Publisher : LP2M IAIN Palopo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24256/kharaj.v7i1.7106

Abstract

This study aims to examine the effect of service quality, price perception, experiential marketing on Umrah pilgrims' satisfaction with trust as a mediating variable. The research method used is quantitative with data analysis techniques using SEM (Structual Equation Model) with Smart-PLS. The results of this study reveal that only one direct effect is positive and significant, namely: Service quality has a positive but insignificant effect on Umrah pilgrims' satisfaction, perceived price has a negative and insignificant effect on Umrah pilgrims' satisfaction, Experiential marketing has a positive but insignificant effect on Umrah pilgrims' satisfaction, trust has a positive and significant effect on Umrah pilgrims' satisfaction, service quality has a positive but insignificant effect on Umrah pilgrims' trust, price perception has a positive but insignificant effect on the trust of Umrah pilgrims, experiential marketing has a negative and insignificant effect on trust, service quality through trust has a positive and insignificant effect on the satisfaction of Umrah pilgrims, price perception through trust has a positive and insignificant effect on the satisfaction of Umrah pilgrims, and experiential marketing through trust have a positive and insignificant effect on Umrah pilgrims' satisfaction. Keywords: Service Quality; Price Perception; Experiential Marketing; Satisfaction dan Trust. Keywords: Service Quality; Price Perception; Experiential Marketing; Satisfaction dan Trust.
Community Economic Empowerment Through the Syirkah Principle: A Case Study of Farmers in Padang Pariaman Regency Efendi, Erizal Candra; Mustika, Ruri; Hadi, Wildan
Rangkiang: Journal of Islamic Economics and Business Vol. 3 No. 2 (2025): Islamic Economic
Publisher : Denisya Smart Consulting

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70072/rangkiang.v3i2.174

Abstract

This study explores the application of the syirkah (partnership) principle as a model for community economic empowerment among farmers in Padang Pariaman Regency, West Sumatra. Rooted in Islamic economic ethics, syirkah emphasizes fairness, transparency, and shared risk between capital providers, farmers, and community leaders. Using a qualitative case study design, data were collected through in-depth interviews, focus group discussions, and participatory observations involving farmer groups, Islamic cooperatives (Baitul Maal wat Tamwil), and local religious figures. The findings reveal that syirkah enhances access to productive capital, increases agricultural yields by 25–30%, and improves household income stability while strengthening social cohesion and mutual trust among participants. The partnership structure fosters ukhuwah iqtishadiyah (economic brotherhood) and fulfills the objectives of maqasid al-shariah by integrating economic welfare with moral responsibility. However, sustainability challenges remain, particularly in financial management skills, market access, and generational continuity. Strengthening institutional literacy, digital integration, and youth participation are therefore crucial for scaling up syirkah-based empowerment. Overall, the study concludes that syirkah serves not only as an Islamic financial instrument but also as a transformative framework that bridges spirituality, cooperation, and sustainable rural development.
Co-Authors Ahmad Wira, Ahmad Aidil Novia, Aidil Efendi, Erizal Candra Fitri, Anisa Tul Hadi, Wildan Yanti, Juli Darma