Lubis, Sapriani Nur Adilah
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Analisis Kepuasan Administrasi Akademik dan Kinerja Dosen Terhadap Loyalitas Mahasiswa Fakultas Ekonomi Universitas Negeri Medan Nura, Alfi; Lubis, Sapriani Nur Adilah; Natasya, Melinda; Nasution, Dewi Amanda; Anggraini, Dwi Aulia; Daulay, Riski
Jurnal Penelitian Ilmu Pendidikan Indonesia Vol. 4 No. 1 (2025)
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat, Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jpion.v4i1.315

Abstract

This study aims to analyze the satisfaction with academic administrative services and lecturer performance, as well as their impact on student loyalty at the Faculty of Economics, Universitas Negeri Medan. The research employed a qualitative method involving 20 students as respondents. Each student completed a form containing open-ended questions based on indicators of each research variable. The results showed that most students were satisfied with academic administrative services, particularly in terms of ease of information access and the professional attitude of administrative staff. Lecturer performance was also rated positively, especially in mastering the subject matter, using engaging teaching methods, and openness to discussion. Student loyalty was reflected in their desire to complete their studies at the faculty, a sense of pride, and willingness to recommend the faculty to others. However, the speed of administrative services and lecturers' responsiveness to student inquiries still need improvement. These findings indicate that satisfaction with academic administrative services and lecturer performance contributes positively to the level of student loyalty toward the institution.
PENGARUH MODEL PEMBELAJARAN PROBLEM BASED LEARNING DENGAN MENGGUNAKAN MEDIA INTERAKTIF BAAMBOOZLE TERHADAP KEMAMPUAN BERPIKIR KRITIS SISWA PADA MATA PELAJARAN KREATIVITAS, INOVASI DAN KEWIRAUSAHAAN DI KELAS XI MPLB SMKN 1 MEDAN Lubis, Sapriani Nur Adilah; Nelly Armayanti
Pendas : Jurnal Ilmiah Pendidikan Dasar Vol. 11 No. 02 (2026): Volume 11 Nomor 02, Juni 2026 Public
Publisher : Program Studi Pendidikan Guru Sekolah Dasar FKIP Universitas Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23969/jp.v11i02.50442

Abstract

This study aims to determine the effect of the Problem Based Learning (PBL) model using Baamboozle interactive media on students’ critical thinking skills in the subject of Creativity, Innovation, and Entrepreneurship at class XI MPLB SMKN 1 Medan. This research employed a quantitative approach with an experimental method. The population consisted of all students of class XI MPLB SMKN 1 Medan in the academic year 2025/2026. The samples were class XI MPLB 4 as the experimental class consisting of 33 students and class XI MPLB 3 as the control class consisting of 35 students, selected through purposive sampling. Data collection techniques used pretest and posttest instruments in the form of 25 multiple-choice questions based on Bloom’s taxonomy levels C4 to C6. The data were analyzed using Independent Sample t-test and N-Gain analysis. The results showed that the average posttest score of the experimental class was 81.64, higher than the control class which was 75.40. The Independent Sample t-test result obtained a significance value of 0.018 < 0.05, indicating that there was a positive and significant effect of the Problem Based Learning model using Baamboozle interactive media on students’ critical thinking skills. In addition, the N-Gain score of the experimental class was 45.44 in the moderate category, while the control class obtained 29.91 in the low category. Therefore, the application of the Problem Based Learning model assisted by Baamboozle interactive media can improve students’ critical thinking skills better than conventional learning.