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Perlindungan Konsumen Atas Pelanggaran Hak Dalam Perjanjian Jual Beli Tiket Konser Dan Fasilitas Terkait Oleh Promotor Aprilla Laura Utari; Alya Syiendi Fadillah1
Jurnal Kajian Hukum dan Pendidikan Kewarganegaraan Vol. 1 No. 3 (2025): April - Juni
Publisher : GLOBAL SCIENTS PUBLISHER

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Abstract

Consumer behavior analysis is a method used to understand how people, groups, or institutions select, use, and stop using goods and services, and how their experiences influence their shopping decisions. In this situation, numerous elements that influence buyer behavior, such as choices, needs, drives, and views on certain products or services. (Supriyono, 2024) reviewed customer protection in the context of the cancellation of music concerts and online ticket sales in Indonesia. It is explained that this protection is regulated in Law Number 8 of 1999 and the Civil Code, which requires business actors to be responsible for the products and services provided and to provide compensation if violations occur. Cases of unilateral cancellations by organizers and fraudulent practices by third parties selling fake tickets make it difficult for consumers to obtain their rights, such as refunds. The rapidly growing music industry and high public interest in concerts pose their own challenges in consumer protection and the regulation of promoter businesses. Therefore, it is essential to Reinforce the legal structure and supervision so that consumer rights are optimally protected
Arah Kebijakan Hukum Tentang Pengelolaan Sampah Di Kota Padang Aprilla Laura Utari; Rahma Yulia; Atmarivaldi Rosel; Edo Nugraha; Elwidarifa Marwenny
Jurnal Kajian Hukum Dan Kebijakan Publik | E-ISSN : 3031-8882 Vol. 2 No. 1 (2024): Juli - Desember
Publisher : CV. ITTC INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62379/2940wr23

Abstract

Waste is a big problem that needs more attention. According to the Ministry of Environment and Forestry, the total amount of waste in Indonesia is 187.2 million tons per year. Padang City as the capital of West Sumatra province also produces large amounts of waste. The accumulation of waste in Padang City in 2021 is around 233,385.96 tons per year. Padang City produces a total of 643.76 tons of waste per day in 2022. Most of this waste, around 62.80% is food waste. Apart from that, waste components such as glass (2.40%), plastic (12.40%), leaves/wood (6.84%), metal (0.19%), paper (5.70%), rubber (1 .50%), textiles (3.30%), and other waste (4.87%) related regulations regarding waste management in Padang City, namely PERDA Number 21 of 2012. However, in reality the waste problem never ends, in fact waste production continues to increase. The problem formulation is: 1) legal regulations related to waste management in Padang City; and 2) legal policies regarding waste management in Padang City. To answer this problem, a normative juridical type of research is used. So it can be concluded that 1) legal regulations related to waste management in Padang City, namely Padang City Regional Regulation Number 21 of 2012 which regulates waste management, West Sumatra Province Regional Regulation Number 8 of 2018 regulates Regional Waste Management, Republic of Indonesia Government Regulation Number 27 of 2020 concerning Specific Waste Management 2) the direction of legal policy regarding waste management in Padang City is by improving waste transportation services such as making transportation more efficient from residential areas to waste disposal sites because one of the problems related is the efficiency of waste logistics. This is believed to be due to the TPS function not being optimal at one location in the area, so it also has an impact on the current traffic system.