Article Per Year (5 Year)
p-Index From 2020 - 2025
0.702
P-Index
This Author published in this journals
All Journal JKMS : Jurnal Ilmu Komunikasi Journal Analytica Islamica IKRA-ITH EKONOMIKA Jurnal Pengabdian Kepada Masyarakat dan Desa (PASSA)
Rizqiana, Dyah Seruni
Unknown Affiliation
Religion Agriculture, Biological Sciences & Forestry Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences Other

Published : 4 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search
Journal : JKMS : Jurnal Ilmu Komunikasi

 1 
ANALYSIS OF INSTRUCTIONAL COMMUNICATION IMPROVING STUDENT SATISFACTION WITH TEACHING QUALITY IN STUDY PROGRAM OF D4 MEETING, INCENTIVE, CONVENTION, EXHIBITION (MICE) AT MEDAN STATE POLYTECHNIC Simbolon, Yohana Yulianti; Rizqiana, Dyah Seruni; Sembiring, Putri Sosanti; Maharani, Blangi Intan; Rahma, Annisa Dian
Jurnal Ilmu Komunikasi Vol 14 No 1 (2025): Jurnal Ilmu Komunikasi (JKMS)
Publisher : Universitas Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35967/jkms.v14i1.7649

Abstract

This study analyse the implementation of instructional communication by lecturers and its impact on student satisfaction levels in the D4 Meeting, Incentive, Convention, and Exhibition (MICE) Study Programme at the Medan State Polytechnic. This study employs a qualitative descriptive approach, with data collected through a closed-ended questionnaire. Instructional communication plays a crucial role in developing communicators' skills to understand the ongoing learning situation and adapt teaching strategies to meet students' needs as learners.  The research results indicate that instructional communication plays a very important role in enhancing student satisfaction with the quality of the learning process. Effective communication between lecturers and students, characterised by clear information delivery, the use of varied teaching methods, and the provision of constructive feedback, significantly contributes to increased student engagement and satisfaction during lectures. Some of the main challenges faced include instructors' difficulties in adapting teaching materials to the diverse backgrounds and abilities of students, as well as limited access to relevant and up-to-date reference sources in the field of MICE. These factors have the potential to reduce teaching effectiveness and, in turn, negatively impact student satisfaction if not addressed strategically. 
Co-Authors Asmara, Sulthan Jiyad Muqsith Maharani, Blangi Intan Rahma, An Nisa Dian Rahma, An Nisa Dian Rahma, Annisa Dian Sarah Rouli Tambunan, Sarah Rouli Sembiring, Putri Sosanti simbolon, yohana yulianti Yudha, Angga Tinova