Lusiana, Lufita
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PENERAPAN SOFT SYSTEMS METHODOLOGY (SSM) DALAM PENYELESAIAN MASALAH KOMPLEKS DI LEMBAGA PENDIDIKAN Susanto, Teguh Trianung Djoko; Lusiana, Lufita; Trimiltin, Ricky; Runiasih, Mawar
Jurnal Manajemen Pendidikan Vol. 10 No. 2 (2025): Regular Issue
Publisher : STKIP Pesisir Selatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34125/jmp.v10i2.475

Abstract

Educational institutions are often faced with complex, unstructured problems, involving many stakeholders with different perspectives and interests. Such problems cannot be solved with a technical approach alone, but require an adaptive and participatory systemic approach. This study aims to examine the application of Soft Systems Methodology (SSM) as a qualitative approach to solving complex problems in the educational environment. The study was conducted through a systematic literature review of ten scientific articles published between 2020 and 2025, obtained from the Scopus, Google Scholar, and Garuda databases. The search process used the keywords "Soft Systems Methodology", "education", and "educational management". Ten articles reported that the use of SSM succeeded in producing a conceptual model that could be applied to design systemic changes that were contextual and acceptable to educational institutions. In addition, this approach was considered capable of integrating social, cultural, and policy aspects that influence decision-making in educational institutions. The results of this study strengthen the argument that SSM is not only useful for mapping problems, but also effective in encouraging cross-functional collaboration and producing more sustainable solutions. Therefore, the implementation of SSM can be a relevant strategy for educational management in responding to complex challenges in a more structured and inclusive manner.
Teacher Competence in Designing Personalized Learning: A Systematic Literature Review Lusiana, Lufita; Rugaiyah, Rugaiyah; Zulaikha, Siti; Kamaludin, Kamaludin
Journal of Educational Sciences Vol. 10 No. 5 (2026): Journal of Educational Sciences
Publisher : FKIP - Universitas Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31258/jes.10.5.p.783-795

Abstract

This study aims to identify and analyze teacher competencies in designing personalized learning in the digital era. Using the Systematic Literature Review (SLR) method based on the PRISMA model, this research reviewed 35 scientific articles published between 2020 and 2025 related to teacher competence, pedagogical design, and personalized learning. Content analysis revealed four major dimensions of teacher competence: pedagogical competence, technological competence, assessment and reflective competence, and socio-emotional and innovative competence. The findings indicate that effective personalized learning requires the integration of understanding students’ learning profiles, the use of adaptive and AI-based technologies, formative and reflective assessment practices, and the creation of empathetic and inclusive learning environments. The study implies that educational management plays a strategic role in developing continuous professional development policies to strengthen teachers’ digital literacy, reflective capacity, and pedagogical innovation. It is recommended that teacher training programs and performance management systems be optimized to support the effective implementation of personalized learning in schools.