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WORK – LIFE BALANCE CRETEAS WELL-BEING THROUGH SUSTAINABLE HUMAN RESOURCE MANAGEMENT AT ET CETTERA Nuratika Pasaribu; Rizka Putri; Lifani Labolo; Irwan Nopian Sinaga
Jurnal Penelitian Progresif Vol 4 No 2 (2025): MARCH 2025 - AUGUST 2025
Publisher : CV Naskah Aceh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61992/jpp.v4i2.218

Abstract

This study aims to thoroughly examine how sustainable human resource management (HRM) practices are implemented at the et Cetera fashion boutique located in Medan Centre Point Mall, and to what extent these practices influence work-life balance and employee well-being. Using a descriptive qualitative approach, data were collected through in-depth interviews, direct observation, and review of internal company documents. The study's findings reveal that, although working hours are generally within normal limits, increased workloads during certain periods and the lack of flexibility and compensation present challenges in achieving work-life balance. Moreover, although social relationships among employees are positive, the reward system and training programs are not yet systematically managed. Based on these findings, it is recommended that et Cetera develop more comprehensive and sustainable HRM policies, including flexible working arrangements, fair incentive systems, and support for employees' physical and psychological well-being. These measures are expected to improve employee loyalty and productivity while enhancing business resilience in the face of industry dynamics.
QUALITATIVE STUDY ON EMPLOYEE COOPERATION AND ITS IMPACT ON THE WORK ENVIRONMENT AT COFFEE KOHI Nuratika Pasaribu; Agato Arjuna Putra Gulo; Jusni Wati Zai; Siti Nur Aisyah; Bayu Teta
Jurnal Penelitian Progresif Vol 4 No 2 (2025): MARCH 2025 - AUGUST 2025
Publisher : CV Naskah Aceh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61992/jpp.v4i2.219

Abstract

This study aims to describe the forms of cooperation among employees and its impact on the work environment at Coffee Kohi Medan. Using a descriptive qualitative approach, data were collected through in-depth interviews, participatory observation, and documentation involving five employees from various divisions (waiters, barista, kitchen). The findings indicate that while employee cooperation is present, it faces challenges such as ineffective cross-divisional communication, uneven task distribution, and imbalanced workloads. Nevertheless, the existing cooperation contributes to a sense of responsibility and workplace comfort. This study highlights the importance of managerial roles in building a structured workflow system, providing team training, and encouraging open communication to create a healthy and productive work environment.