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Pengaruh Pengendalian Mutu terhadap Kualitas Produk pada PT Prima Thomas Sejahtera Agus Purwo Wicaksono; Rizal Rahmawan
JUDICIOUS Vol 3 No 2 (2022): Judicious
Publisher : Neolectura

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37010/jdc.v3i2.1091

Control (Quality Control) is all efforts to ensure that the results of the implementation are in accordance with a predetermined plan and satisfy consumers. The purpose of Quality Control is to prevent goods that are not in accordance with the desired quality standards (second Quality) continuously and to be able to control, select, assess quality so that consumers feel satisfied and the company does not suffer losses. The purpose of this study is to determine the effect of quality control on product quality at PT. Prima Thomas Sejahtera. This research is a survey research using descriptive analytical method. Riduwan (2007:275) The population in this study were 40 people from the Quality Control section. The sample in this study were 40 people from the quality control department. Data analysis techniques are linear regression analysis, analysis of the coefficient of determination and partial test (t test). the writer concludes that based on the observation results, the quality control process for product quality carried out by this company is good. And need to be maintained so that quality can continue to be obtained. Indicators of quality control and product quality at PT. Prima Thomas Sejahtera implemented by the company is in line with the theoretical basis according to Rambat and Hamdani (2006:68-73) that quality has eight dimensions of measurement. While the results of the correlation coefficient analysis show that the quality control variable has a significant influence on product quality

PENGARUH PEMBIAYAAN TERHADAP PENDAPATAN ANGGOTA PADA KOPERASI JASA KEUANGAN SYARIAH BMT ARTHA JAYA (STUDI KASUS KJKS BMT ARTHA JAYA KEC. BABELAN KAB. BEKASI) Agus Purwo Wicaksono; Andi M. Rudhan; Iwan Darmawansyah
Journal of Innovation Research and Knowledge Vol. 3 No. 2: Juli 2023
Publisher : Bajang Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53625/jirk.v3i2.6289

Small and medium micro enterprises or commonly called SMEs is wrong one supporter of the economy that must be developed. Recently economic growth is directed at developing industrial sectors, and small and medium-sized micro enterprises (SMEs) really contribute substantially to economic growth. In the development of SMEs in the form of cooperative institutions that serve the community in general, such as sharia financial services cooperative, this cooperative in serving the community to meet various obstacles that are still faced and the main obstacle is the cost / capital for small businesses. In reality there are some possible sources of funding for small businesses, but are delayed by lack of information and again small industries (SMEs) do not have adequate administrative facilities which is one of the requirements to obtain credit. To solve the problem, then comes BMT. BMT is a financial institution in charge of distributing financing / credit for micro, small and medium enterprises with credit procedures that are faster, safer, efficient and easy. The purpose of the cooperative form such as BMT is to prevent loan sharks and the practice of bonds. In providing financing BMT cooperatives require certain guarantees as a condition of members in obtaining loans, which reduces the risk of credit loss. In providing BMT cooperative financing more selective to its members. Capital established the cooperative BMT from the board and permanent members BMT who provide basic fee as the initial capital of the cooperative, and then other permanent members who join in the business in the Cooperative BMT, which is also operated there are daily administrators and regulatory bodies.

The Influence of Customer Relationship Marketing Strategy on Student Satisfaction at SMP IT Rahmaniyah in Cibinong – Bogor Regency Agus Purwo Wicaksono; Abdul Rosyid
Jurnal Ekonomi Teknologi dan Bisnis (JETBIS) Vol. 2 No. 6 (2023): JETBIS : Journal Of Economics, Technology and Business
Publisher : Al-Makki Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57185/jetbis.v2i6.62

Through customer relationships, companies can provide added value to customers, create customer satisfaction by understanding their wants and needs, and make efforts to get to know customers better. By providing maximum service to customers, in this case the parties who directly relate and interact with customers will create a close relationship between the company and customers. The purpose of this study was to determine the influence of the Customer Relationship Marketing Strategy on the satisfaction of the parents of SMP IT Rahmaniyah. The customer relationship marketing strategy is one of the company's efforts to deal with changes that occur in the business environment. Increasingly fierce competition, technological advances and changes in market needs and wants. In essence, relationship marketing reflects a paradigm shift in marketing, which was originally focused on customer transactions/acquisition to become customer relations/retention. The hypothesis in this study is that it is suspected that there is a positive and significant influence from the Customer Relationship Marketing Strategy on Satisfaction. This research was conducted at SMP IT Rahmaniyah which is located at Jalan. Kostrad Division No.25 Cibinong, Bogor Regency, West Java. The population is 430 people, with a random sampling technique of 20%, a total of 86 people. Data analysis techniques in the form of descriptive analysis, simple linear regression analysis, correlation coefficient, coefficient of determination, and t test. Based on the results of data analysis and discussion, it can be concluded that the influence of the Customer Relationship Marketing Strategy on the Satisfaction of Guardians of SMP IT Rahmaniyah with a correlation value of (R) 0.696 or 69% and the influence between the two variables the coefficient of determination is (Rsquare) of 0.484 or 48 %. With a tcount value of 8.875, it is significant at 0.000 and a confidence level of 0.05.

defense cooperation policy, benefits, implications, military preparedness Policy Effectiveness: Indonesia-China Defense Cooperation Study Agus Purwo Wicaksono
Journal Of Social Science (JoSS) Vol 1 No 3 (2022): JOSS : Journal of Social Science
Publisher : Al-Makki Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57185/joss.v1i3.38

Each country carries out defense cooperation with different levels of commitment. This study aims to analyze the factors that influence KPIT in increasing the readiness of the Indonesian military. As a follow-up, the Indonesian government, in this case the Ministry of Defense, has implemented regulatory and allocative actions. Several rules have been published, socialized, controlled and supervised. The appointment of officials has been carried out and supported by existing resources, so that all activities according to the agreement of the two countries have been carried out. Defense cooperation is hypothesized to be useful and has implications for military preparedness even though it is influenced by the strategic environment. Primary data was collected through a survey of 95 people who had participated in KPIT activities, interviews and focus group discussions with competent parties. Secondary data obtained from various documents. The collected data were analyzed using a qualitative approach supported by quantitative data. The results of the analysis show that KPIT activities have very little impact on military preparedness in Indonesia. However, these activities are very beneficial for the actors and have huge implications for individual alertness. This study also found that KPIT activities contributed to increasing Indonesia's national strength through military preparedness. Exchange of information and the defense industry can improve the quality of organization, doctrine, policies, military education curricula, transfer of defense equipment technology, including the possibility of joint production. Joint military exercises can improve anti-terror capabilities, military self-defence, hostage release, and others.

Antecedents of Employee Performance and Employee Engagement in Sector Airlines: Library Research Hedi Saepudin, Tubagus; Purwo Wicaksono, Agus; Yuntina, Lily; Rustiawan, Indra; Setiadi, Bekti
Siber Journal of Advanced Multidisciplinary Vol. 2 No. 1 (2024): (SJAM) Siber Journal of Advanced Multidisciplinary (April - June 2024)
Publisher : Siber Nusantara Research & Yayasan Sinergi Inovasi Bersama (SIBER)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/sjam.v2i1.89

The article on antecedents of employee performance and employee engagement in the airline sector: library research is a scientific literature article within the scope of human resource management science. The purpose of this writing is to build a hypothesis regarding the influence between variables which can later be used for further research within the scope of human resource management. The research method used is descriptive qualitative. Data was obtained from previous research that is relevant to this research and sourced from academic online media such as Publish or Perish, Google Scholar, digital reference books and the journal Sinta. The results of this article are: 1) Servant leadership influences employee engagement; 2) Paternalistic leadership influences employee engagement; 3) Transformational leadership influences employee engagement; 4) Servant leadership influences employee managerial performance; 5) Paternalistic leadership influences employee managerial performance; 6) Transformational leadership influences employee managerial performance; and 7) Employee engagement influences employee managerial performance.

Analisis Kesiapsiagaan dan Prosedur Darurat Manajemen Bandara Pada Kecelakaan Jeju Air 7C2216 di Bandara Muan Korsel Wicaksono, Agus Purwo; Willy Hermawan, I Gusti Ngurah; Damayanti, Novita
JURNAL ILMIAH M-PROGRESS Vol 15 No 2 (2025): JURNAL ILMIAH M-PROGRESS
Publisher : Feb Universitas Dirgantara Marsekal Suryadarma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35968/mpu.v15i2.1552

Penelitan bertujuan untuk mengevaluasi kesiapan manajemen Bandara Internasional Muan Korea Selatan dalam merancang dan menerapkan ERP mengidentifikasi kelemahan koordinasi dan implementasi SMS dalam insiden Jeju Air Penerbangan 7C2216. Metodologi pendekatan deskriptif kualitatif dengan teknik purposive sampling dan analisis data model Miles dan Huberman, bertujuan menggali secara mendalam respons manajemen kebandarudaraan Bandara Internasional Muan terhadap kecelakaan Jeju Air 7C2216 melalui analisis terhadap ERP, koordinasi stakeholder, dan implementasi SMS. Hasil penelitian menunjukkan; pertama, ERP di Bandara Internasional Muan belum berjalan efektif, ditandai lemahnya pelatihan, koordinasi, infrastruktur pendukung, dan penggunaan teknologi dalam merespons insiden darurat.Â Kedua, koordinasi antar-stakeholder dalam penanganan krisis kecelakaan Jeju Air 7C2216 di Bandara Muan tidak berjalan efektif akibat tidak adanya struktur komando terpadu, minimnya pelatihan bersama, dan buruknya integrasi komunikasi lintas instansi. Ketiga, implementasi SMS di Bandara Internasional Muan belum dijalankan secara menyeluruh, lemahnya manajemen risiko satwa liar, koordinasi darurat, dan budaya pelaporan keselamatan. Hasil penelitian menunjukkan lemahnya implementasi sistem manajemen darurat dan keselamatan secara menyeluruh, terutama aspek koordinasi, pelatihan, serta integrasi budaya keselamatan di Bandara Internasional Muan.

Model Kepuasan Kerja sebagai Mediator Produktivitas : Studi pada Karyawan di Bandara Halim Damayanti, Novita; Sitio, Vera Sylvia Saragi; Wicaksono, Agus Purwo
Studi Ilmu Manajemen dan Organisasi Vol. 6 No. 2 (2025): Juli
Publisher : Penerbit Goodwood

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/simo.v6i2.4990

Purpose : This study examines the effect of career development and work environment on employee productivity, with job satisfaction as a mediating variable. Methodology/approach: Conducted at Halim Kusuma Airport, the research used a quantitative approach with a census of 56 respondents. Data were analyzed using Structural Equation Modeling (SEM) with SmartPLS 4.0. Results/findings: The findings reveal that career development and work environment significantly influence job satisfaction and employee productivity. Of the two, the work environment has the most dominant effect on job satisfaction, which in turn significantly affects productivity. Job satisfaction acts as an effective mediator, linking career development and work environment to productivity outcomes. Conclusions : These results indicate that achieving optimal employee productivity requires attention not only to formal organizational policies but also to how employees perceive their jobs and surroundings. A positive work environment contributes more strongly to satisfaction than career development, but both remain essential for fostering long-term motivation. Limitations: This research highlights the critical role of comprehensive human resource strategies that balance structural and affective aspects to enhance employee performance. Contribution: However, the study is limited by its focus on one sector, use of a cross-sectional design, and lack of analysis of specific work environment elements. Future research could adopt a longitudinal approach for deeper insights.

The Influence of Customer Relationship Marketing Strategy on Student Satisfaction at SMP IT Rahmaniyah in Cibinong – Bogor Regency Wicaksono, Agus Purwo; Rosyid, Abdul
Jurnal Ekonomi Teknologi dan Bisnis (JETBIS) Vol. 2 No. 6 (2023): Jurnal Ekonomi, Teknologi dan Bisnis
Publisher : Al-Makki Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57185/jetbis.v2i6.62

Through customer relationships, companies can provide added value to customers, create customer satisfaction by understanding their wants and needs, and make efforts to get to know customers better. By providing maximum service to customers, in this case the parties who directly relate and interact with customers will create a close relationship between the company and customers. The purpose of this study was to determine the influence of the Customer Relationship Marketing Strategy on the satisfaction of the parents of SMP IT Rahmaniyah. The customer relationship marketing strategy is one of the company's efforts to deal with changes that occur in the business environment. Increasingly fierce competition, technological advances and changes in market needs and wants. In essence, relationship marketing reflects a paradigm shift in marketing, which was originally focused on customer transactions/acquisition to become customer relations/retention. The hypothesis in this study is that it is suspected that there is a positive and significant influence from the Customer Relationship Marketing Strategy on Satisfaction. This research was conducted at SMP IT Rahmaniyah which is located at Jalan. Kostrad Division No.25 Cibinong, Bogor Regency, West Java. The population is 430 people, with a random sampling technique of 20%, a total of 86 people. Data analysis techniques in the form of descriptive analysis, simple linear regression analysis, correlation coefficient, coefficient of determination, and t test. Based on the results of data analysis and discussion, it can be concluded that the influence of the Customer Relationship Marketing Strategy on the Satisfaction of Guardians of SMP IT Rahmaniyah with a correlation value of (R) 0.696 or 69% and the influence between the two variables the coefficient of determination is (Rsquare) of 0.484 or 48 %. With a tcount value of 8.875, it is significant at 0.000 and a confidence level of 0.05.

National Resilience and Terrorism Risk Mitigation in Airport Systems Wicaksono, Agus Purwo; Rahmawati, Cynthia
Jurnal Lemhannas RI Vol 13 No 4 (2025)
Publisher : Lembaga Ketahanan Nasional Republik Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55960/jlri.v13i4.1240

Purpose: This study aims to analyse the application of the national resilience concept in mitigating the risk of terrorism in air transportation services for Hajj pilgrims following the bomb threat incident at Kualanamu Airport. Method: The study adopted a desk-based, qualitative research approach that involved document review (articles and reports) and policy analysis. The evaluation took into account how operational procedures, coordination mechanisms, and aviation security governance fit with the concepts of adaptive and integrated national resilience. Results: There is evidence of low operational resiliency arising from inflexible processes, siloed inter-agency coordination and immature security regulation and culture. The consequence is slow service restoration and response to threats. Originality: In disaggregating the concept of national resilience, this article contributes to a readiness to manage aviation terrorism within an adaptive, pan-sector resilience framework. These results highlight policy reform, security governance and technology integration as prerequisites for improving national air transportation resilience.

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