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All Journal CHEMPUBLISH JOURNAL Journal of Hospital Management
Utami, Dyah Tri
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Chemical Engineering, Chemistry & Bioengineering Chemistry Economics, Econometrics & Finance Health Professions

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Faktor Penentu Loyalitas Pasien di Rumah Sakit Utami, Dyah Tri; Ahmad, Hasyim; Hilmy, M Reza
Journal of Hospital Management Vol 3, No 02 (2020): Journal of Hospital Management
Publisher : Lembaga Penerbitan Universitas Esa Unggul

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47007/johm.v3i02.4449

Abstract

Patient loyalty has an important role in the operation of a hospital. Patient loyalty is formulated to achieve a number of return visits that have an impact on hospital profitability and stability. The purpose of this study was to examine the effect of Hospital image on patient satisfaction, service quality on patient satisfaction, hospital image on patient loyalty, patient quality on patient loyalty, patient satisfaction with patient loyalty, hospital image of patient loyalty mediated by patient satisfaction. the quality of service to patient loyalty is mediated by the outpatient satisfaction of RS.AN-NISA Tangerang. Hospital image questionnaire, service quality, patient satisfaction, patient loyalty were distributed to 253 respondents who were general patients. Respondents' answers were processed using the Structural Equation Model (SEM) analysis method. The results obtained that Hospital image, service quality has a significant influence on patient satisfaction, service quality has a positive effect on patient satisfaction, and Hospital image, service quality has no effect on patient loyalty mediated by patient satisfaction.Keyword: hospital image, service quality, patient satisfaction, patient loyalty
Characterization and In Vivo Evaluation of Durian Peel Extract Nanoliposome Transdermal Patch on Wound Healing Susanto, Nindita Clourisa Amaris; Putri, Milkazia Elda; Utami, Dayinta Tyas; Ermawati, Dian Eka; Sasongko , Heru; Rohmani , Sholichah; Artanti, Anif Nur; Utami, Dyah Tri; Zulpadly Mh, M. Fiqri; Darojati, Ulfa Afrinurfadhilah; Meitasari , Annisa Diyan; Untari, Meta Kartika; Izza, Alfina
Chempublish Journal Vol. 10 No. 1 (2026): Chempublish Journal (January - June)
Publisher : Department of Chemistry, Faculty of Science and Technology Universitas Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22437/chp.v10i1.48779

Abstract

Wounds are a form of continuity damage due to loss of tissue, structure and anatomical function of the skin caused by heat trauma or sharp object scratches. The prevalence of wound injury patients in Indonesia is 9.2%. One of the natural ingredients that is effective in inhibiting the growth of infectious organisms is durian, especially in its skin. In this study, durian peel was formulated in liposome dosage form and applied to patch preparations. The purpose of this study was to assess the effectiveness of durian skin extract liposomes (Durio zibethinus Murr.) on wound healing in white rats. The results of this study are that the patches produced can provide a therapeutic effect on the healing of incision wounds in wistar strain male white rats (Rattus norvegicus L.) with a healing percentage on day 7 of 72.5% which is characterized by the absence of edema, bleeding, growth of fur in mice, the appearance of scabs and wound closure.
Co-Authors Ahmad, Hasyim Anif Nur Artanti, Anif Nur Darojati, Ulfa Afrinurfadhilah ERMAWATI, DIAN EKA Hilmy, M Reza Izza, Alfina Meitasari , Annisa Diyan Putri, Milkazia Elda Rohmani , Sholichah Sasongko , Heru Susanto, Nindita Clourisa Amaris untari, meta kartika Utami, Dayinta Tyas Zulpadly Mh, M. Fiqri