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All Journal Jurnal Pendidikan Administrasi Perkantoran (JPAP) Jurnal Riset Multidisiplin Edukasi
Yusnita Wardani
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Economics, Econometrics & Finance Education Other

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APPLICATION OF THE WORKLOAD INDICATORS OF STAFFING NEED METHOD IN ACHIEVING HOSPITAL SERVICE QUALITY IN DEVELOPING COUNTRIES: SYSTEMATIC LITERATURE REVIEW Yusnita Wardani; Sopiah; Noviarakhman Zagladi, Arief
Jurnal Pendidikan Administrasi Perkantoran (JPAP) Vol 12 No 3 (2024): December
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/jpap.v12n3.p391-405

Abstract

Phenomenon/Issue: This research is not only related to WISN to measure the level of workload but how the results of this WISN methodology can be used as an evaluation of the achievement of hospital service quality, especially in this study are hospitals in developing countries. Purpose: This study aims to find out how the application of the WISN method in developing country hospitals in achieving hospital service quality. Novelty:This research only focuses on the results of existing research in developing countries so it cannot be generalized. Research Methods:This study uses the SLR method to collect articles related to the implementation of WISN in developing countries published between 2019 and 2024. Results: The application of the WISN method in hospitals in developing countries is very effective in determining the shortage of labor that results in an increased workload, so that performance is not optimal. Management is needed that can organize or allocate labor according to workload analysis. In addition, to optimize the workforce, it is necessary to carry out training to improve the competence of the workforce, because the quality of the workforce affects the achievement of the quality of hospital services. Research Contributions: With this study, it can be used by hospitals as a consideration in evaluating their health workforce in terms of number and competence.
Tren Riset Keterkaitan Kreativitas sebagai Katalisator Inovasi Produk dan Kewirausahaan : Systematic Literature Review Lili Purwanitasari; Yusnita Wardani; Agung Winarno; Wening Patmi Rahayu
Jurnal Riset Multidisiplin Edukasi Vol. 2 No. 5 (2025): Jurnal Riset Multidisiplin Edukasi (Edisi Mei 2025)
Publisher : PT. Hasba Edukasi Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71282/jurmie.v2i5.265

Abstract

Penelitian ini bertujuan untuk menganalisis tren penelitian terkait kreativitas dan inovasi produk melalui pendekatan bibliometrik menggunakan data dari database Scopus periode 2015 hingga 2024. Hasil analisis menunjukkan adanya pertumbuhan signifikan dalam jumlah publikasi, terutama pada tahun 2023 dan 2024. Distribusi artikel menunjukkan keterlibatan berbagai penulis dan institusi secara merata tanpa dominasi tertentu, serta sebaran geografis yang luas dengan kontribusi utama dari Australia, Indonesia, dan Thailand. Studi ini juga menemukan bahwa topik kreativitas dan inovasi produk bersifat multidisipliner, melibatkan bidang manajemen, teknik, sosial, dan lingkungan. Network, overlay, dan density visualization yang dihasilkan dari VOSviewer menunjukkan bahwa kreativitas dan inovasi produk menjadi pusat perhatian penelitian, dengan dukungan topik-topik terkait seperti keberlanjutan, kewirausahaan, dan inovasi digital. Temuan  juga memberikan pemahaman bahwa kreatifitas merupakan factor penting lahirnya inovasi  yang berdampak terhadap keunggulan kompetitif meskipun budaya organisasi dan kemampuan mengintegrasikan informasi dari luar ke dalam organisasi menjadi penguat terbangunya budaya inovatif dimaksud.
Co-Authors Arief Noviarakhman Zagladi Lili Purwanitasari Sopiah, Sopiah Wening Patmi Rahayu