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All Journal Jurnal Manajemen dan Pendidikan Agama Islam Ahsan: Jurnal Ilmiah Keislaman dan Kemasyarakatan
Uswatun Umi Zarhasih
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Religion Decision Sciences, Operations Research & Management Education Other

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Manajemen Quality Assurance sebagai upaya Peningkatan Kepercayaan Masyarakat terhadap Sekolah Studi di MTS Hubbul Wathon Sangatta Selatan Uswatun Umi Zarhasih; Mahfud Ifendi; Tri Velyna
Jurnal Manajemen dan Pendidikan Agama Islam Vol. 3 No. 4 (2025): Juli: Jurnal Manajemen dan Pendidikan Agama Islam
Publisher : Asosiasi Riset Pendidikan Agama dan Filsafat Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/jmpai.v3i4.1335

Abstract

The research method employed is a descriptive qualitative approach, with data collection techniques including observation, in-depth interviews, and documentation. Informants for this study consisted of the school principal, teachers, students, and community members. The research findings indicate the implementation of quality assurance management. First, a plan is developed related to the vision and mission as the goals to be achieved. Second, organization by the Madrasah Quality Assurance Team focuses on quality. Third, implementation involves a series of activities, such as teacher training and the implementation of a structured evaluation system. Fourth, for control, the principal and the QAT (Quality Assurance Team) actively motivate all school elements. Fifth, the guidance phase involves continuous control through periodic monitoring and evaluation of the quality assurance program's implementation, supported by the PDCA (Plan-Do-Check-Act) theory. Efforts to enhance trust include an emotional approach, offering programs that align with community needs, and consistently providing updates on student progress through social media
Meningkatkan Efektivitas Layanan Administrasi Pendidikan Melalui Profesionalisme Tata Usaha Di MTs Hubbbul Wathon Iswanto; Uswatun Umi Zarhasih; Cici Nuryathrib; Amelia Putri
Ahsan: Jurnal Ilmiah Keislaman dan Kemasyarakatan Vol 1 No 1 (2024)
Publisher : PT. Pustaka Andil Lestari

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Abstract

Education is one of the important pillars in building a developed and prosperous nation. This research uses a qualitative method and interview and observation techniques. The formulation of the problem is how the role of professional administrative staff in improving the quality of education administration services at Mts Hubbul Wathon? What are the obstacles and solutions for professional administrative staff in improving the quality of education administration services at Mts Hubbul Wathon? The Administration is an important part of an educational institution, playing a role in managing administration and supporting teaching and learning activities. In this study, Syarif as the Administration at Mts Hubbul Wathon said that professional Administration has several important roles. First, compiling and managing administrative documents. Second, smoothening the teaching and learning process. TU ensures the availability of facilities and infrastructure. Third, managing school finances. The obstacles of an administrator are: First, the lack of competent and trained administrative staff in managing education administration. Second, the limited workspace and office equipment. Third, lack of coordination and communication. Fourth, lack of motivation and work spirit. Then the solution is: First, recruiting competent administrative staff who have the appropriate qualifications. Second, equipping the workspace with modern and ergonomic office equipment to support work comfort and productivity. Third, improving coordination and communication with other parties. And finally, how to increase motivation and work spirit.
Co-Authors Amelia Putri Cici Nuryathrib iswanto Mahfud Ifendi Tri Velyna