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All Journal Jurnal Pengabdian Masyarakat dan Riset Pendidikan
Fakhsiannor
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Humanities Education Languange, Linguistic, Communication & Media Mathematics Other

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Responsivitas Pegawai dalam Meningkatkan Pelayanan Publik di Kantor Kelurahan Mawar Kota Banjarmasin: Penelitian Siti Fatimah; Sitna Hajar Malawat; Junaidy; Fakhsiannor
Jurnal Pengabdian Masyarakat dan Riset Pendidikan Vol. 4 No. 1 (2025): Jurnal Pengabdian Masyarakat dan Riset Pendidikan Volume 4 Nomor 1 (Juli 2025 -
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jerkin.v4i1.1647

Abstract

The purpose of this study is to improve the quality of public services, especially in Mawar Village, Banjarmasin City. Responsiveness or responsiveness is the ability of an organization to identify community needs, prioritize needs, and develop them into various service programs. The quality of public services is the core of service performance. Service performance is an important point in the implementation of public services. The quality of public services is an indicator of the success of the public services provided. If the quality of public services is good, then it can be ascertained that the service performance carried out by the service apparatus is also optimal, accompanied by behavior and attitudes that uphold the values ​​of morality and service ethics, and have high responsibility and professionalism in carrying out their duties and responsibilities.
Sosialisasi Optimalisasi Kinerja Pemerintahan Kelurahan dalam Meningkatkan Partisipasi Masyarakat pada Program Pembangunan di Kelurahan Sungai Jingah: Pengabdian Devia Hetty Hernany; Fakhsiannor; Amelia Puspita; Budi Setiawati
Jurnal Pengabdian Masyarakat dan Riset Pendidikan Vol. 3 No. 4 (2025): Jurnal Pengabdian Masyarakat dan Riset Pendidikan Volume 3 Nomor 4 (April 2025
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jerkin.v3i4.592

Abstract

This community service aims to increase community participation in development programs implemented by the Sungai Jingah Village government. This activity is carried out through socialization which aims to optimize the performance of the village government in implementing development programs by involving active community participation. Increasing community participation is very important in creating sustainable development and in accordance with community needs. The program implemented involves various stakeholders, such as village officials, community leaders, and local residents. Through an educational approach, it is hoped that the community can understand the importance of their role in village development and contribute to decision making. The results of this activity show an increase in community understanding of their role in development and increased participation in development programs in Sungai Jingah Village.
Co-Authors Amelia Puspita Budi Setiawati Devia Hetty Hernany Junaidy SITI FATIMAH Sitna Hajar Malawat