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Proses Desain Mesin Pengupas Serabut Kelapa Menggunakan Metode Quality Function Development (QFD) Studi Kasus Desa Margarahayu Tuwandi Juniarto; Zakaria Nur Aziz; Andre Git Git Pamungkas
Journal Scientific of Mandalika (JSM) e-ISSN 2745-5955 | p-ISSN 2809-0543 Vol. 6 No. 10 (2025)
Publisher : Institut Penelitian dan Pengembangan Mandalika Indonesia (IP2MI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36312/10.36312/vol6iss10pp4114-4126

Abstract

Manual stripping of coconut fibers is still widely done by farmers in Margarahayu Village, Muara Telang District, Banyuasin Regency, which causes low work efficiency and high labor requirements. This study aims to design a coconut fiber peeling machine with a Quality Function Deployment (QFD) approach to better suit user needs and be able to increase productivity. This research uses a quantitative approach with instruments such as observation, interviews, questionnaires, documentation, and literature studies. Data analysis techniques were carried out by compiling a House of Quality to determine the priority of consumer attributes and translating them into machine technical specifications. Based on the QFD method, consumers want five main requirement attributes, and the attribute that becomes the top priority in the design process is the ease of use by the operator with a contribution value of 3.873. In addition, the design of this machine is proven to significantly increase productivity when compared to manual or traditional methods that still use wedge tools.
Pengaruh Word Of Mouth Terhadap Keputusan Pembelian Konsumen Pada Industri Perjalanan Wisata (Studi Kasus Pada CV. Tugu Citra Pesona Palembang) Tuwandi Juniarto; Fahrurrozi Mawasandi
Journal Scientific of Mandalika (JSM) e-ISSN 2745-5955 | p-ISSN 2809-0543 Vol. 6 No. 4 (2025)
Publisher : Institut Penelitian dan Pengembangan Mandalika Indonesia (IP2MI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36312/10.36312/vol6iss4pp888-903

Abstract

In the travel industry, word of mouth (WOM) plays an important role. Prospective tourists tend to seek information and recommendations from people close to them, such as family, friends, or colleagues, before deciding to travel (Litvin et al., 2008). This is because the tourism industry is an intangible sector, so WOM can help reduce the risk and uncertainty felt by prospective tourists (Jalilv and & Samiei, 2012). Structural Equation Modeling (SEM) is a statistical analysis technique used to build and test statistical models in the form of causal models (Anuraga, G. and Otok, B. W). From the development of the proposed model using the SEM method, the estimated strength of the relationship between various variables and significant indicators for success can be known. The model fit test in this report uses several criteria, including Chi Square, GFI, AGFI and RMSEA. Although the final model obtained a high Chi square value (149.247) with zero probability, but because several other criteria were met with GFI and AGFI values ​​above 0.9 and RMSEA below 0.08, the model was considered suitable. The results of this study indicate that word of mouth plays an important role in the tourism industry. Word of mouth has a significant influence on tourist purchasing decisions and customer loyalty. This is because the tourism industry is an intangible sector, so word of mouth can help reduce the risk and uncertainty felt by prospective tourists.
Analysis of the Role of Risk Management and Occupational Health and Safety in Preventing Workplace Accidents in the SME Sector Roti Bobby Using the House of Risk (HOR) Method Syafaat Auladi; Nadia Eka Damayanti; Novi Annisah Ramadhani; Tuwandi Juniarto
SAJMR : Southeast Asian Journal of Management and Research Vol. 4 No. 2 (2026): May
Publisher : Yayasan Putra Adi Dharma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61402/sajmr.v4i2.589

Abstract

Abstract: This study aims to analyze the role of risk management and occupational health and safety (OHS) in preventing workplace accidents at Roti Bobby MSMEs using the House of Risk (HOR) method. The method used is a quantitative descriptive approach through case studies, with data collection in the form of observation, interviews, and documentation. The analysis was carried out through two HOR stages, namely identification of risk events and risk agents (HOR 1) and determination of priority mitigation strategies (HOR 2). The results showed that there are five main risks, namely injuries from mixer machines, burns from ovens, ergonomic injuries, slips, and product contamination. The dominant risk agents with the highest Aggregate Risk Potential (ARP) values ​​are non-use of personal protective equipment (PPE), absence of standard operating procedures (SOPs), and lack of safety training. Priority mitigation strategies include mandatory implementation of PPE, preparation of SOPs, and implementation of periodic OHS training. These findings indicate that managerial and behavioral factors are more influential than technical factors in causing workplace accidents. The HOR method has proven effective in identifying and prioritizing risks and producing applicable mitigation strategies for MSMEs. Keywords: Risk Management, Occupational Health and Safety, House of Risk, MSMEs, Risk Mitigation