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All Journal Jurnal Riset Multidisiplin Edukasi PESHUM
Al-Haq Kamal
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Humanities Education Social Sciences Other

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THE INFLUENCE OF E-SERVICE QUALITY, PROMOTIONS, HALAL LIFESTYLE, AND ISLAMIC BRANDING ON DECISIONS TO PURCHASE HALAL PRODUCTS IN E-COMMERCE (CASE STUDY ON SHOPEE BAROKAH FEATURE) Madyaning Sri Utami; Febrian Wahyu Wibowo; Al-Haq Kamal; Rusny Istiqomah Sujono
Jurnal Riset Multidisiplin Edukasi Vol. 2 No. 7 (2025): Jurnal Riset Multidisiplin Edukasi (Edisi Juli 2025)
Publisher : PT. Hasba Edukasi Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71282/jurmie.v2i7.621

Abstract

This study aims to examine the influence of e-service quality, promotions, halal lifestyle, and Islamic branding on purchase decisions of halal products through the Shopee Barokah feature. Using a quantitative approach, data were collected from 100 respondents selected through purposive sampling. The analysis method employed is multiple linear regression. The results reveal that e-service quality and halal lifestyle have a positive and significant effect on purchase decisions. However, promotions and Islamic branding do not significantly influence purchase decisions. These findings suggest that Muslim consumers are more influenced by service quality and lifestyle compatibility with Islamic values than by promotional strategies or religious branding alone. This study provides practical implications for e-commerce platforms in enhancing service quality and aligning their offerings with the values of Muslim consumers.
Pengaruh Religiusitas, Pengetahuan Produk, Kualitas Pelayanan Dan Kinerja Karyawan Terhadap Kepuasan Pelanggan Di Supermarket Syariah Studi Kasus Pamella Delapan Supermarket Kota Yogyakarta Rahmi, Sakinatul; Al-Haq Kamal; Rusny Istiqomah Sujono; Ahmad Yunadi
PESHUM : Jurnal Pendidikan, Sosial dan Humaniora Vol. 4 No. 6: Oktober 2025
Publisher : CV. Ulil Albab Corp

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56799/peshum.v4i6.12753

Abstract

Pengaruh Religiusitas, Pengetahuan Produk, Kualitas Pelayanan, dan Kinerja Karyawan terhadap Kepuasan Pelanggan di Supermarket Syariah (Studi Kasus Pamella Delapan Supermarket Kota Yogyakarta),Penelitian ini bertujuan untuk menganalisis pengaruh religiusitas, pengetahuan produk, kualitas pelayanan, dan kinerja karyawan terhadap kepuasan pelanggan di Pamella Delapan Supermarket Yogyakarta. Penelitian menggunakan pendekatan kuantitatif dengan metode survei melalui kuesioner terhadap 100 responden. Data dianalisis menggunakan regresi linier berganda dengan bantuan SPSS versi 25.Hasil penelitian menunjukkan bahwa religiusitas, pengetahuan produk, dan kualitas pelayanan berpengaruh signifikan terhadap kepuasan pelanggan, sedangkan kinerja karyawan tidak berpengaruh signifikan. Secara simultan, keempat variabel memberikan kontribusi sebesar 80,7% terhadap kepuasan pelanggan
Co-Authors Febrian Wahyu Wibowo Madyaning Sri Utami Rahmi, Sakinatul Rusny Istiqomah Sujono Yunadi, Ahmad