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All Journal Journal Of Science Education And Management Business Neraca: Jurnal Ekonomi, Manajemen dan Akuntansi
azzahra
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Computer Science & IT Economics, Econometrics & Finance Education Social Sciences

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Journal : Journal Of Science Education And Management Business

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Analysis Of The Success Of Shopee E-Commerce Using The Delone & Mclean Is Success Model azzahra; Veri, Jhon
Journal of Science Education and Management Business Vol. 4 No. 2 (2025): JOSEMB (Journal Of Science Education And Management Business)
Publisher : Riset Sinergi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62357/joseamb.v4i2.551

Abstract

Shopee was the marketplace with the most daily visits in December 2021, namely 33.27 million times, dominated by those aged 20 - 24 years according to the Jakpat survey. If categorized, this age group includes students, workers and local communities. Many people have not taken advantage of business opportunities on Shopee because of a lack of knowledge. By conducting this research, it is hoped that it can provide recommendations and information on Shopee's success so that it attracts user interest. The Delone & Mclean IS Success Model has six variables, namely system quality, information quality, service quality, usage, user satisfaction, and net benefits to measure success. By testing the application using DeLone and McLean, it is known that the Shopee application as a whole has a very good quality system and a score of 95%.
Co-Authors Annisa Pratiwi Hendra Riofita Junaida Riska Dini Wulan Febriana Suci Anggraini Veri, Jhon Wiwin Sandari