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All Journal CHANNEL: Jurnal Komunikasi Proceedings of Jogjakarta Communication Conference (JCC)
Niken Puppy Setyawati
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Arts Humanities Languange, Linguistic, Communication & Media Social Sciences

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Enhancing Communication Skills for Akademi Digital Lansia Facilitators through Online Training in Makassar and Kendari Citra Rosalyn Anwar; Rita Gani; Wiguna, King Anugrah; Yohannes Adven Sarbani; Niken Puppy Setyawati
Jogjakarta Communication Conference (JCC) Vol. 3 No. 1 (2025): The 6th Jogjakarta Communication Conference (JCC)
Publisher : Jogjakarta Communication Conference (JCC)

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Abstract

Online classes are a training approach that utilizes technology to increase training effectiveness, flexibility and interactiveness, at formal and non-formal education levels. This article explored communication skills in optimizing the Tular Nalar Training of Trainers (ToT) digital class. In the context of ToT, the Tular Nalar online class allowed prospective facilitators to participate directly via virtual space, the material could be accessed at any time and was equipped with interaction via WhatsApp groups. The Tular Nalar ToT program aimed to produce Sekolah Kebangsaan Facilitators and Akademi Digital Lansia, which was held in 38 provinces in Indonesia. January 2025 noted that ToT involved 3,481 participants who took part in online training to become facilitators who would deliver material about the Tular Nalar Program. This article used a qualitative descriptive approach in two cities, Makassar and Kendari, especially in the implementation of Akademi Digital Lansia. The in-depth interviews and observations in this article provided an analysis and description of the communication challenges of trainers and potential facilitators during ToT in online classes. Technological barriers, materials provided, and interactions required to ensure that facilitators were competent in delivering Akademi Digital Lansia materials.  Prospective facilitators also face time differences during ToT, lack of interaction, limited discussion space, and material that was not fully understood. Interestingly, with these various limitations, these problems could be overcome with open interaction and good communication between trainers via WhatsApp, both individually and in groups. This showed that every facilitator and trainer needed to develop communication skills, local context, and technological support to become a good facilitator in implementing Akademi Digital Lansia Program.
Promoting Digital Literacy Through Social Media: Enhancing Unity and Resilience in Indonesia’s Election Discourse King Anugrah Wiguna; Rita Gani; Citra Rosalyn Anwar; Yohannes Adven Sarbani; Niken Puppy Setyawati
CHANNEL: Jurnal Komunikasi Vol. 13 No. 2 (2025): CHANNEL: Jurnal Komunikasi 27th Edition
Publisher : Universitas Ahmad Dahlan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12928/channel.v13i2.1558

Abstract

Social media is defined as the ideal platform for creating a new public space where information, agendas, and public discourse can meet. In Indonesia, the threat to social media as a public space arises from the proliferation of misinformation, disinformation, and malinformation. This threat becomes particularly evident during election periods. In a democratic society, elections serve as a moment for exchanging aspirations, ideas, and public discourse. Therefore, it is crucial to ensure initiatives that promote unity and digital resilience through social media. This study aims to describe the forms of digital literacy and critical thinking education conducted by Tular Nalar on social media using a qualitative approach. The study analyzes how social media content, as a medium for promoting digital literacy and critical thinking education, can drive unity and digital resilience during election periods. Using content analysis, this research explores the types of content Tular Nalar shares on Instagram. The findings show that using Dialoguer and the Relevance strategy allows Tular Nalar’s social media content to reach its audience effectively. To improve engagement and critical awareness among first-time voters, educators and digital campaigners should use dialogic, relevance-based content. From a policy standpoint, the findings could help organizations like Kominfo, KPU, and Bawaslu create inclusive, participatory, and context-sensitive campaigns to counter false information and bolster digital resilience during election seasons by informing national digital literacy frameworks and election communication guidelines.
Co-Authors Citra Rosalyn Anwar King Anugrah Wiguna Rita Gani Wiguna, King Anugrah Yohannes Adven Sarbani