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All Journal NUSANTARA: Jurnal Pengabdian Kepada Masyarakat Saturnus: Jurnal Teknologi dan Sistem Informasi
Siti Zaadah
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Computer Science & IT Social Sciences

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Digitalisasi Desa dalam Meningkatkan Efektivitas Pelayanan Publik di Desa Sungai Baung Kecamatan Pengabuan Kabupaten Tanjung Jabung Barat Ovie Yanti; Derma S. Gultom; Candra Irawan; Siti Zaadah; Erika Saputri; Edi Purwanto
Nusantara: Jurnal Pengabdian kepada Masyarakat Vol. 5 No. 3 (2025): Agustus : NUSANTARA Jurnal Pengabdian Kepada Masyarakat
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/nusantara.v5i3.6197

Abstract

Village digitalization is one of the village government transformation strategies in providing fast, transparent, and easily accessible services to the community. Through the use of village websites, village governments strive to accelerate administrative processes, disseminate public information, and strengthen community participation. The methods used in this community service activity are participatory and collaborative. The results of the activity evaluation show that the implementation of digitalization in Sungai Baung Village has had a positive impact on the efficiency of service time, increased access to information, and community involvement in village development. However, challenges such as limited human resources, internet infrastructure, and community digital literacy are still obstacles that need to be overcome. Therefore, ongoing efforts are needed in training and mentoring, provision of digital facilities, and collaboration between parties to ensure the success of village digitalization as a whole.
Studi Tentang Kinerja Sistem Informasi Manajemen Aparatur Berbasis Digital di Badan Pengembangan Sumber Daya Manusia (BPSDM) Provinsi Jambi Siti Zaadah; Novita Sari; Mar Atun Saadah
Saturnus: Jurnal Teknologi dan Sistem Informasi Vol. 4 No. 2 (2026): April : Saturnus: Jurnal Teknologi dan Sistem Informasi
Publisher : Asosiasi Riset Teknik Elektro dan Informatika Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/saturnus.v4i2.1571

Abstract

This study aims to analyzei thei peirformancei and contributing factors to thei failurei of thei digital-baseid Civil Seirvant Manageimeint Information Sisteim (SIKILAT) adoption at thei Jambi Provincei Human Reisourceis Deiveilopmeimnt Ageincy (BPSDM) using a Teichnology, Organization, and EInvironmeint (TOEI) peirspeictivei. Thei study eimployeid a qualitativei, deiscriptivei approach. Thei reisults indicatei that SIKILAT impleimeintation is suboptimal and unsustainablei. From a teichnological peirspeictivei, obstacleis includei lack of minteinancei, limiteid systeim quality, and complicateid usability. From an organizational peirspeiktivei, thei lack of mandatory policieis and low useir compeiteincy and participation arei keiy obstacleis. Meianwhilei, from an einvironmeintal peirspeictivei thei lack of reigulations and eixteirnal preissureis havei leid to thei systeim’s deiclinei as a priority.
Co-Authors Candra Irawan Derma S. Gultom Edi Purwanto Erika Saputri Mar Atun Saadah Novita Sari Yanti, Ovie