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Additional Impact of Employee Income and Community Culture on Employee Discipline Muklir; Hasyem, Muhammad; Darmawan, Tonnyro Putra
Jurnal Transparansi Publik (JTP) Vol. 5 No. 1 (2025): Jurnal Transparansi Publik (JTP) - May 2025
Publisher : Program Magister Administrasi Publik

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29103/jtp.v5i1.22945

Abstract

The Bener Meriah Regency Government issued Regent Regulation Number 14 of 2019 concerning Additional Employee Income (TPP) which is expected to improve employee performance, especially from the discipline aspect, even though TPP has been given, the level of employee discipline is still quite low so that researchers want to look at external aspects such as community culture towards employee discipline. This research is a descriptive qualitative research carried out at the Personnel Agency, Education and Training of Bener Meriah Regency considering its main duties and functions as a personnel coaching agency so that it is appropriate to be able to apply proper discipline in accordance with the regulations that have been stipulated in Government Regulation Number 53 of 2010 concerning Employee Discipline. The results of the study show that the provision of TPP is still not able to improve employee discipline as expected because there is no TPP payment system that is integrated between discipline, performance and the amount of TPP received by employees. In addition, community culture has a considerable role in disciplinary violations within the Office of the Personnel, Education and Training Agency of Bener Meriah Regency.
RESPONSIBILITY OF SERVICE TO INPATIENTS AT NEGERI LAMA PUBLIC HEALTH CENTER, SUB-DISTRICT DOWNSTREAM BAR Intan Nasution; Muklir; Aflia Riski; Muhammad Hasyem; Teuku Alfiady
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 4 No. 9 (2025): AUGUST
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijset.v4i9.852

Abstract

Responsiveness is one of the important indicators in public services that reflects the ability and alertness of the apparatus or officers in responding to the needs, complaints, and expectations of the community as service users. This study aims to determine the responsiveness of services to inpatients at the Lama Public Health Center, Bilah Hilir District and to find out what obstacles are faced by inpatients at the Lama Public Health Center. This study was motivated by the many complaints from the community regarding slow services, unfriendly attitudes of officers, and the service process that takes quite a long time. The focus of this study discusses the responsiveness of services to inpatients at the Lama Public Health Center, Bilah Hilir District, which includes aspects of responding, speed and accuracy of service, and discussing the inhibiting factors that occur in the service process for inpatients at the Lama Public Health Center. The method used in this study is descriptive qualitative. Data collection techniques are carried out through in-depth interviews, direct observation, and documentation. The results of the study indicate that the services provided by the Lama Public Health Center are still not fully responsive to patient needs. There are several major obstacles, such as limited medical personnel, ineffective manual queuing system, lack of training on excellent service, and the absence of a structured complaint system. These factors cause delays in service and reduce the level of public satisfaction. Responsiveness indicators such as speed, accuracy, and the ability of officers to respond to complaints have not been optimally met. Therefore, it is necessary to make comprehensive improvements to the Puskesmas service system. Suggestions from this study are the addition and equalization of medical personnel, digitization of service and administration systems, HR training in communication and service ethics, optimization of triage systems and priority routes, improvement of medical facilities and infrastructure, especially in first-level service facilities such as Puskesmas.
IMPLEMENTATION OF ELECTRONIC DEVELOPMENT PLANNING DELIBERATION (E-MUSRENBANG) IN COT TRIENG VILLAGE, MUARA SATU DISTRICT, LHOKSEUMAWE CITY Muhammad Yusuf Baihaki; Muhammad Hasyem; Lisa Iryani; Muklir; Teuku Alfiady
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 4 No. 10 (2025): SEPTEMBER
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijset.v4i10.864

Abstract

Electronic Implementation of Development Planning Deliberation in Gampong Cot Trieng, Muara Satu District, Lhokseumawe City is a digital innovation aimed at improving the quality of development planning in the village through community participation and transparency based on information technology. However, in practice, this system has not run optimally. This study aims to describe the implementation of E-Musrenbang in Gampong Cot Trieng, Muara Satu District, as seen through community participation, information transparency, and effectiveness. This study uses a qualitative approach using primary and secondary data sources with data collection techniques through observation, interviews and documentation. This study was analyzed using George C. Edwards III's policy implementation theory which includes four main variables: communication, resources, implementer disposition, and bureaucratic structure. The results of the study indicate that in terms of participation, the community has not been directly involved due to limited access to the system. In terms of transparency, there is no open information regarding Musrenbang proposals and results. Meanwhile, in terms of effectiveness, the shift from manual to digital systems shows positive progress, but the overall utilization of the system still needs to be improved. These obstacles are reinforced by weak communication, limited infrastructure and human resources, the commitment of village officials is good but still constrained by technical and team support, and the bureaucratic structure that supports the system in an integrated manner is not yet optimal. Improvement efforts are needed in various aspects so that the implementation of E-Musrenbang can truly encourage participatory, transparent and effective development planning.
QUALITY OF HEALTH SERVICES AT SIEMPAT RUBE COMMUNITY HEALTH CENTER, PAK-PAK BHARAT DISTRICT Natalia Padang; Muklir; Sufi; Ti Aisyah; Ferizaldi
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 4 No. 9 (2025): AUGUST
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijset.v4i9.884

Abstract

Quality of Health Services at Siempat Rube Health Center, Siempat Rube District, Pakpak Bharat Regency, Poor service will greatly affect patient assessment of health center services, The formulation of the problem of this study is how is the quality of health services at the Siempat Rube Health Center and the inhibiting factors in Health Services at the Siempat Rube Health Center, Pakpak Bharat Regency. This study uses a descriptive qualitative approach, namely observation, interviews, and documentation as data collection techniques, then data analysis techniques, namely data reduction, data presentation, drawing conclusions/verification. The results of the study indicate that the quality of health services at the Siempat Rube Health Center, Pakpak Bharat Regency, seen from the aspect of Physical Evidence (Tangibles) of inadequate and unsatisfactory facilities and infrastructure. Responsiveness in the service process is good, assessed from the alertness and responsiveness in serving patients. Assurance (Annsurence) lack of medical personnel. Empathy (Empathy) is good, assessed from the attitude of employees who are friendly and accept criticism and suggestions from the community. The obstacles are poor road access infrastructure to the health center, lack of medical personnel such as medical records and dental nurses, health center employees who are less disciplined and professional in working. The hope is for the Siempat Rube Pakpak Bharat Health Center to complete the facilities that are not yet available and medical personnel
IMPLEMENTATION OF THE PROSPEROUS FAMILY CARD PROGRAM IN KALA KEMILI VILLAGE, CENTRAL ACEH REGENCY Indah Sepira; Ahmad Yani; Arinanda; Muklir; Risna Dewi
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 4 No. 10 (2025): SEPTEMBER
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijset.v4i9.929

Abstract

This study aims to analyze the implementation of the Prosperous Family Card (PFC) Program in Kala Kemili Village, Central Aceh Regency, and to identify the factors contributing to its mistargeting during implementation. The KKS program is one of the government's strategic instruments to alleviate poverty by distributing non-cash social assistance to poor and vulnerable families. The findings indicate that the number of KKS recipients in Kala Kemili Village, Central Aceh Regency, is relatively high. There are 400 KKS recipients out of a total of 700 households in the village. This research adopts a qualitative approach with a descriptive method. The results show that the implementation of the KKS program in Kala Kemili Village has not been fully effective. Several key obstacles identified include a lack of public outreach, inaccurate beneficiary data—such as recipients who have passed away or relocated—and limited facilities and resources at the village level. The study recommends enhancing data validation, increasing the capacity of village officials, and strengthening coordination among relevant agencies to support the accurate targeting of the KKS program.
IMPLEMENTATION OF POLICIES IN HANDLING THE HOMELESS IN LHOKSEUMAWE CITY Zulaifah Ulaiya; Muklir; Bobby Rahman; Cut Sukmawati; Asrul Fahmi
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 4 No. 9 (2025): AUGUST
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijset.v4i9.1027

Abstract

The emergence of homeless people in Lhokseumawe City is influenced by structural factors, especially the economic system that causes some people to be marginalized and unable to meet basic needs. Aceh Qanun Number 11 of 2013 concerning Social Welfare, specifically Articles 45 and 46 paragraph (1), requires local governments to address this problem. This study aims to analyze the Lhokseumawe City Government's policy in handling homeless people through the Social Service, and identify the obstacles faced. The method used is descriptive qualitative, with data collection through observation, interviews, and documentation. Data analysis is carried out through reduction, presentation, and drawing conclusions. The results of the study indicate that the implementation of the Qanun has not been effective, characterized by budget limitations, minimal facilities such as shelters, and a lack of ongoing development. External obstacles include cultural influences, minimal family support, and low public awareness. The conclusion of the study confirms that this policy has not been able to significantly reduce the number of homeless people. Recommendations include strengthening cross-sector coordination, and providing adequate social rehabilitation facilities to support the reintegration of homeless people into society.