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All Journal Jurnal Ilman: Jurnal Ilmu Manajemen International Review of Practical Innovation, Technology and Green Energy (IRPITAGE) Journal of Sharia Business Management
Riny Viri Insy Sinaga
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Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Energy Social Sciences Other

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The Role of Islamic Banking in Promoting Sustainable Development: A Case Study of ZISWAF Mechanism in Southeast Asia Dewi Sundari Tanjung; Dini Vientinay; Riny Viri Insy Sinaga
Journal of Sharia Business Management Vol 4 No 1 (2024)
Publisher : CV. Barokah Publsiher

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Abstract

Islamic banking in encouraging sustainable development through Islamic financial instruments, namely ZISWAF in the Southeast Asia region. This study uses a qualitative method by using literature studies as references and obtaining sources through journals, books, websites, and other supporting sources. The results of the study state that Islamic Banking plays an important role in encouraging sustainable development in Southeast Asia through the ZISWAF mechanism (Zakat, Infak, Sedekah, and Wakaf). The implementation of which must be based on sharia principles such as the prohibition of usury and emphasizing social justice makes Islamic banking in line with the achievement of the Sustainable Development Goals (SDGs). Although it has an important role, there are challenges both from society and the government, for this reason coordination is needed between the two and maintaining relations with countries in the Southeast Asia region in order to find a middle ground.​
HALAL CERTIFICATION SOCIALIZATION AND UNDERSTANDING IN THE UTILIZATION OF THE FREE SIHALAL PROGRAM IN CHIPS MSMEs IN SOUTH SIBOLGA DISTRICT SIBOLGA CITY Dewi Sundari Tanjung; Suriana; Riny Viri Insy Sinaga; Rodi Syafrizal; Dini Vientiany; Liza Widya Hasyim
International Review of Practical Innovation, Technology and Green Energy (IRPITAGE) Vol. 5 No. 1 (2025): March-June 2025
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/irpitage.v5i1.3566

Abstract

One of Of the three main pillars (Tri Dharma) that must be implemented by lecturers in higher education, in addition to education and teaching as well as research and development, community service is an activity carried out by lecturers in collaboration with MSMEs in the Sibolaga district of Sibolga city. The free SI HALAL program from the Halal Product Guarantee Agency (BPJPH) is a great opportunity for Micro and Small Enterprises (MSMEs) to obtain halal certificates at no cost. However, the lack of information and understanding of this certification process is a major obstacle among MSMEs, especially chili chip MSMEs in the South Sibolga District of Sibolga City. This community service activity aims to socialize the importance of halal certification and provide technical understanding in utilizing the free SI HALAL program. The method used is a participatory approach through counseling, interactive discussions, and technical assistance. The results show an increase in understanding and motivation of MSMEs to register their products in the halal certification system. This activity is expected to be the beginning of increasing the competitiveness and business desires of local MSMEs based on halal principles.
Pengaruh Efektivitas dan Efisiensi Proses Pelayanan Terhadap Kepuasan Konsumen Di Indomaret Cabang Amplas Muhammad Rido; Siti Wardah Pratidina; Riny Viri Insy Sinaga
Jurnal ILMAN (Jurnal Ilmu Manajemen) Vol. 13 No. 1 (2025): Februari
Publisher : Sekolah Tinggi Ilmu Manajemen Sukma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35126/ilman.v13i1.806

Abstract

Penelitian ini bertujuan untuk mengetahui apakah efektivitas pelayanan dan efisiensi pelayanan memiliki pengaruh yang signifikan terhadap kepuasan konsumen pada Indomaret Cabang Amplas dan seberapa besar pengaruhnya. Metode yang digunakan adalah metode kuantitatif dengan Regresi Linear Berganda sebagai analisisnya. Sampel yang dijadikan responden dalam penelitian ini adalah sebanyak 100 orang. Efisiensi Pelayanan (0,401) memiliki pengaruh yang lebih kuat terhadap Kepuasan Konsumen dibandingkan dengan Efektivitas Pelayanan (0,037). Hasil uji t menunjukkan bahwa hanya variabel Efisiensi Pelayanan yang memiliki pengaruh signifikan terhadap Kepuasan Konsumen, sementara Efektivitas Pelayanan tidak menunjukkan pengaruh yang signifikan dalam model regresi ini. Hasil uji F menunjukkan bahwa variabel independen (Efisiensi Pelayanan dan Efektivitas Pelayanan) secara bersama-sama atau simultan memiliki pengaruh yang signifikan terhadap variabel dependen (Kepuasan Konsumen). Model ini menjelaskan sekitar 16,8% variasi dalam Kepuasan Konsumen. Meskipun signifikan (berdasarkan hasil uji F sebelumnya). Mengingat efisiensi pelayanan memiliki pengaruh signifikan terhadap kepuasan konsumen, disarankan untuk lebih memprioritaskan dan meningkatkan aspek ini. Perusahaan atau organisasi dapat mengidentifikasi dan mengoptimalkan proses-proses yang berkaitan langsung dengan efisiensi pelayanan. Meskipun efektivitas pelayanan tidak menunjukkan pengaruh signifikan dalam penelitian ini, perlu dilakukan evaluasi lebih lanjut untuk memahami mengapa hal ini terjadi. Mungkin diperlukan redefinisi atau pengukuran ulang konsep efektivitas pelayanan yang lebih relevan dengan konteks spesifik organisasi. Mengingat model hanya menjelaskan sebagian kecil variasi dalam kepuasan konsumen, disarankan untuk mengidentifikasi dan meneliti faktor-faktor lain yang mungkin mempengaruhi kepuasan konsumen. Ini bisa mencakup aspek seperti kualitas produk, harga, atau faktor emosional konsumen.
Co-Authors Dewi Sundari Tanjung Dini Vientiany Dini Vientinay Liza Widya Hasyim Muhammad Rido Siti Wardah Pratidina Suriana Syafrizal, Rodi