Nahdiah, Indah
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Managing Conflict among Teachers: A Systematic Literature Review Framework for Enhancing Educational Service Quality in Indonesia Tutty Rokhayati Rosa, Ade; Edwar Setiawan; Mardiyati, Mardiyati; Nahdiah, Indah
Journal of Educational Management Research Vol. 4 No. 3 (2025)
Publisher : Al-Qalam Institue

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61987/jemr.v4i3.1063

Abstract

This study presents a systematic review of existing literature on teacher conflict management through a systemic approach to enhance the quality of educational services. Utilizing the Systematic Literature Review (SLR) method, 22 nationally accredited journal articles published between 2020 and 2024 were identified, from which 5 articles were selected based on relevance, methodological rigor, and contextual alignment. The findings indicate that teacher conflicts are predominantly triggered by ineffective communication, non-inclusive leadership practices, and misalignments in organizational values and culture. Conflict resolution strategies identified include internal mediation, conflict management training, collaborative leadership, and the reinforcement of value-based organizational norms. The systemic approach offers a comprehensive lens to analyze the interrelated organizational, interpersonal, and cultural dimensions influencing conflict dynamics. This review contributes conceptually to the development of an integrated model for teacher conflict resolution tailored to the socio-cultural realities of Indonesian educational institutions. Furthermore, it highlights the need for future research to combine contemporary conflict management theories with local religious and cultural frameworks in order to support sustainable, collaborative school environments, especially in the context of the Society 5.0 era.
Integrating Strategic PAUD Management Approaches in Early Childhood Education; A Systematic Literature Review on Foundational Phase Quality Services Mardiyati, Mardiyati; Nahdiah, Indah; Setiawan, Edwar; Suwandari, Lilis
Journal of Educational Management Research Vol. 4 No. 3 (2025)
Publisher : Al-Qalam Institue

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61987/jemr.v4i3.1073

Abstract

Early Childhood Education (ECE) represents a critical stage in shaping the holistic development of children. Despite its significance, existing studies tend to address ECE management in fragmented dimensions, lacking an integrated managerial framework. This study aims to synthesize diverse managerial approaches into a systemic framework focused on the foundational phase, to support the delivery of high-quality educational services. Employing a Systematic Literature Review (SLR) with an exploratory qualitative design, the research adheres to the PRISMA guidelines. Data were retrieved from scholarly databases including Google Scholar, Garuda, SINTA, and DOAJ, with inclusion criteria comprising open-access articles published between 2015 and 2025 that focus on ECE management. Thematic content analysis identified five key categories: curriculum and instruction, institutional management and leadership, teacher professionalism, holistic-integrative approaches, and strategic innovations. The findings reveal that high-quality ECE management during the foundational phase is underpinned by the integrated implementation of these five dimensions. The study concludes that a systematic and interconnected managerial approach is essential for enhancing ECE quality and provides practical implications for school administrators, policymakers, and educational researchers.