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Innovation Of Use Of The Electronic Service Manufacturing Application (Nadine) In The Regional Office Of The Directorate General Of Treasure Of South Sulawesi Province Muthmainnah, Nurjayanti; Nur, Andi Cudai; Yamin, Muhammad Nur
JHSS (JOURNAL OF HUMANITIES AND SOCIAL STUDIES) Vol 9, No 2 (2025): Journal of Humanities and Social Studies
Publisher : UNIVERSITAS PAKUAN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33751/jhss.v9i2.11377

Abstract

This study aims to determine the Innovation in the use of the Electronic Official Manuscript Application (NADINE) at the Regional Office of the Directorate General of Treasury of South Sulawesi Province. This study is qualitative, therefore to achieve the objectives of the study, data collection techniques are used, namely observation, interviews and documentation. This study uses four indicators, namely Having Uniqueness, Having Characteristics or Elements of Renewal, Having a Planned Program, and Having a Purpose. The results of this study indicate that the Innovation in the use of the Electronic Official Manuscript Application (NADINE) at the Regional Office of the Directorate General of Treasury of South Sulawesi Province can be said to be "optimal" based on the indicators of Miles B, Matthew's theory (1973), namely: 1) Having Uniqueness, lies in the automatic notification feature that informs users when a letter or order comes in, then there is an electronic signature feature that can be accessed anytime and anywhere, and there is a real-time document status tracking feature that makes it easier to monitor document flow. 2) Having characteristics or elements of renewal, this Innovation replaces the paper-based manual system with a more efficient digital system. Then there is a standard template feature in document creation to ensure format consistency and minimize errors. With features such as data encryption and user authentication, documents are protected from unauthorized access. 3) Having a Planned Program, the NADINE Application was designed and implemented to overcome obstacles in the management of correspondence that arose during the COVID-19 pandemic. This innovation involves a program that includes needs analysis, application development, intensive training, system trials, socialization, and technical assistance. With structured training, and continuous evaluation, NADINE has been successfully implemented to support more efficient management of official documents in various units. 4) Having a Purpose, the NADINE Application was created with the aim of improving the official document management system, which was previously still done manually and was often time-consuming and prone to errors. Through the implementation of this application, the process of compiling, archiving, and distributing official documents becomes faster, well-organized, and efficient.
Inovasi Penggunaan Aplikasi Naskah Dinas Elektronik (NADINE) di Kantor Wilayah Direktorat Jenderal Perbendaharaan Provinsi Sulawesi Selatan Muthmainnah, Nurjayanti; Andi Cudai Nur; Muhammad Nur Yamin
International Journal Of Public Policy and Bureaucracy Vol. 2 No. 1 (2025): International Journal of Public Policy and Bureaucracy
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This research aims to find out the Innovation of the use of Electronic Service Screenplay Application (NADINE) in the Regional Office of the Regional Directorate General of Treasury of South Sulawesi Province This research is qualitative, so as to achieve the research objectives used data collection techniques namely observation/observation, interview and documentation. This study uses four indicators: Having a Specialty, Having a Featured or Element of Update, Having a Planned Program, and Having a Goal. The results of this study showed that Innovation of the use of Electronic Service Screenplay Applications (NADINE) in the Regional Office of the Treasury Directorate General of South Sulawesi Province can be said to be “optimal” based on the theory indicator of Miles B, Matthew (1973) namely: 1) Has a peculiarity, lies in advanced security features, user access using Single Sign On (SSO), a barcode-shaped digital signature, as well as automatic notification systems that speed up administration processes. With monitoring capabilities that enable real-time tracking of document status, NADINE not only saves time but also improves efficiency in administrative management. 2) Having a feature or element of renewal, this innovation has replaced paper-based manual systems with more efficient and structured digital systems. This innovation not only accelerates workflow, but also improves integration and collaboration between users, as well as saves operational budgets. With advanced features such as status monitoring, service manuscript templates, barcode-shaped electronic signatures, disposition and follow-up management features, collaboration features with Microsoft O365, NADINE creates a more organized and responsive system to user needs. 3) Having a Planned Program, NADINE Application is designed and implemented according to well-planned programs, including needs analysis, integrated system development, structured training, and continuous evaluation. This innovation not only improves the efficiency of managing the manuscript of the service, but also demonstrates a commitment to the modernization of administration. 4) Having a Purpose, NADINE App was created with the aim of establishing integrated information databases, supporting e-government policies, and facilitating document search while reducing the risk of loss. NADINE also supports paperless culture that is in line with go green movement, improving administrative performance, and environmental preservation. This application is expected to perfect the Accuracy Governance system at the Regional Office of the Provincial Directorate General of South Sulawesi.