Lagarense, Helni Desty Yanice
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PENERAPAN STANDAR HYGIENE DAN SANITASI DALAM OPERASIONAL DAPUR HOTEL: STUDI KASUS F&B PRODUCT HOTEL ARYADUTA MANADO Walansendow, Agustinus; Lagarense, Bet El SIlisna; Lagarense, Helni Desty Yanice
Jurnal Hospitaliti Vol. 4 No. 1 (2025): Jurnal Hospitaliti
Publisher : UPT Penelitian Sekolah Tinggi Ilmu Pariwisata Manado

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Abstract

The implementation of hygiene and sanitation standards is a crucial aspect of hotel kitchen operations, particularly in the Food and Beverage (F&B) Product Department. These practices include maintaining the cleanliness of kitchen equipment, ensuring hygienic behavior among kitchen staff, and handling food ingredients safely and properly. This study aims to analyze the application of hygiene and sanitation standards in food production processes and to identify key factors that must be considered to produce high-quality and safe food products. This research employs a descriptive qualitative approach, with data collected through direct observation, interviews, and documentation. The findings reveal that some staff members in the F&B Product Department of Aryaduta Hotel Manado have not fully implemented proper hygiene and sanitation standards during food processing. Several hygiene procedures are still neglected in daily kitchen operations, although some staff have shown good adherence to these standards. These findings highlight the need to improve compliance with hygiene and sanitation procedures to ensure the quality and safety of food served to hotel guests. Keywords: hygiene and sanitation, product quality, hotel kitchen, F&B kitchen
Design and Planning of the Sara Island Tourism Destination, Taulad Regency, North Sulawesi Lagarense, Helni Desty Yanice; Laluas, Efraim; Pramesti, Dinar Sukma
Jurnal Ilmiah Hospitality Management Vol. 15 No. 2 (2025): June 2025
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22334/jihm.v15i2.318

Abstract

Sara Island in the Talaud Islands Regency holds great potential for sustainable marine tourism due to its pristine beaches and rich biodiversity, yet its development is constrained by limited infrastructure, accessibility, and coordination. This study aims to design a conceptual master plan for sustainable tourism development using the AFITH-based framework (Attraction, Facility, Infrastructure, Transportation, Hospitality) integrated with Community-Based Tourism (CBT) principles. A qualitative descriptive method was applied through field observations, interviews, and document analysis, with data processed using content analysis and triangulation for credibility. The results present an integrated master plan featuring eco-friendly facilities such as solar lighting, waste segregation, sanitation areas, and relaxation zones, emphasizing participatory and environmentally responsible planning. The findings show that sustainable island tourism depends on balancing infrastructure development, conservation, and community involvement. This research provides a theoretical contribution to sustainable destination design and offers practical implications for local policy, recommending the establishment of a Destination Management Organization (DMO) and future mixed-method research to assess environmental and economic feasibility.
Community-Based Cultural Tourism Development through “Mandullu’u’tonna” Local Wisdom in the Talaud Islands Lagarense, Helni Desty Yanice; Laluas, Efraim; Pramesti, Dinar Sukma Pramesti
Jurnal Ilmiah Hospitality Management Vol. 16 No. 1 (2025): December 2025
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22334/jihm.v16i1.330

Abstract

Tourism development in Indonesia’s border and outermost island regions remains constrained by geographical isolation, limited infrastructure, and weak institutional coordination, despite the presence of rich cultural resources. The Talaud Islands Regency illustrates this condition while possessing valuable intangible cultural heritage, particularly the Madulu’u’tonna ritual, a sacred ancestral tradition embodying spiritual, social, and ecological values. This study examines the potential development of Madulu’u’tonna as a community-based cultural tourism attraction by integrating the 4A destination framework (Attraction, Amenity, Accessibility, and Ancillary) with a Community-Based Tourism (CBT) perspective. Using a qualitative ethnographic approach, data were collected through participant observation, in-depth interviews with ten key informants, and document analysis. The findings indicate that Madulu’u’tonna has strong attraction potential rooted in authenticity, symbolic meaning, and communal participation. However, its development is constrained by limited amenities, accessibility challenges in a remote archipelagic context, and the absence of inclusive destination governance. Nevertheless, existing customary institutions and community hospitality practices provide a foundation for gradual, community-led tourism development. The study concludes that the 4A framework alone is insufficient for culturally sensitive peripheral regions. CBT is essential to safeguard ritual sanctity, strengthen local governance, and ensure equitable benefit distribution.