Allvian Ika Fiki Susanto
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The Profile of Undergraduate Students' Ability in Writing Exposition Text Silvy Permatasari; Allvian Ika Fiki Susanto
Surakarta English and Literature Journal Volume 7, Number 1 (February 2024)
Publisher : University of Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52429/selju.v7i1.41

Abstract

ABSTRACT This study was aimed to identify the ability of first-semester students' class of 2023/2024 in writing analytical exposition texts according to CEFR level at UNK Semarang and identify the problems faced as well as solutions to these problems. The data were taken from 35 students' writing products and the results of interviews with several students. Data analysis for assessment writing will use Ratnaningsih' theory and CEFR. This research uses mixed methods, in the first stage the researchers will carry out a quantitative method first (calculating writing test scores) and then the researchers will carry out a qualitative method (interviews). The results of this study showed that the writing skill level of participants is at level C1, where the highest aspect obtained by most students is content and the lowest aspect is mechanics. Apart from that, the main problems in writing analytical exposition text are grammar, vocabulary, spelling, punctuation, and capitalization. Lastly, researchers can propose for the problems in this study is to increase or diligently practice writing in English, note down a new vocabulary that has never been known before and increase knowledge with various kinds of references found, for example from YouTube.
EFL Students’ Perceptions of the Impact of ChatGPT Usage on Critical Thinking Skills Allvian Ika Fiki Susanto; Aziza Restu Febrianto; Afi Normawati; Antonius Sugeng Setyawan Nur; Efrika Siboro
Surakarta English and Literature Journal Volume 8, Number 1 (February 2025)
Publisher : University of Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52429/selju.v8i1.62

Abstract

This study aims to investigate the students’ perceptions on the usage of ChatGPT toward their critical thinking skills in the EFL classroom and the challenges faced by the students in using ChatGPT in the EFL classroom. The research is conducted in the form of a mixed-method research design. It uses questionnaires and interviews to collect the research data. The results of the study show that the students have positive perceptions on the usage of ChatGPT to enhance their critical thinking skill in the EFL classroom. The second finding is that there are two challenges faced by the students, the tool’s inaccurate feedback and also the student’s tendency to overreliance on the tool.
“AI is My All-in-One Assistant”: Navigating AI-Mediated Communication Strategies in Multilingual Hotel Service Encounters Aziza Restu Febrianto; Barans Irawan Palangan; Allvian Ika Fiki Susanto; Rifka Pratama; Rachmat Ari Wibowo
International Journal of English and Applied Linguistics (IJEAL) Vol. 6 No. 2 (2026): Volume 6 Number 2 August 2026
Publisher : ITScience (Information Technology and Science)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47709/ijeal.v6i2.9414

Abstract

The growing use of artificial intelligence (AI) technologies has transformed communication in the hospitality industry. While previous studies have primarily examined AI in language learning, limited attention has been paid to its role in multilingual workplace interactions. This study explores how hotel staff utilize AI tools to support guest communication and navigate multilingual service encounters. Employing a qualitative descriptive design, the study involved 14 hotel staff members from Awann Sewu Boutique Hotel & Suite, Semarang, Indonesia, who participated in an English for Hospitality Industry training program. Data were collected through a questionnaire completed by all participants and a Focus Group Discussion (FGD) involving seven selected participants. The data were analyzed using thematic analysis. The findings revealed that AI functions as a communication assistant that helps staff overcome linguistic barriers, communicate across multiple languages, and improve service efficiency. At the same time, participants recognized both the opportunities and limitations of AI-assisted communication, emphasizing the need for critical evaluation of AI-generated outputs and the continuing importance of empathy, interpersonal interaction, and human judgment. The study highlights the growing significance of multilingual communication competence, digital communication literacy, and strategic AI use in hospitality settings. These findings offer practical implications for the training of English for Specific Purposes (ESP) and hospitality English instruction in increasingly technology-mediated workplaces.