Article Per Year (5 Year)
p-Index From 2020 - 2025
0.408
P-Index
This Author published in this journals
All Journal Dinamika Publik: Jurnal Manajemen dan Administrasi Bisnis Studi Administrasi Publik dan ilmu Komunikasi
Yusran Yusuf
Unknown Affiliation
Decision Sciences, Operations Research & Management Languange, Linguistic, Communication & Media Social Sciences

Published : 2 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 2 Documents
Search

 1 
Analisis Kepuasan Masyarakat Dalam Pelayanan Publik Pada Kantor Dinas Kependudukan dan Pencatatan Sipil Kabupaten Wajo Iwan Mamminanga; Yusran Yusuf; Sofyan Marzuki
Studi Administrasi Publik dan ilmu Komunikasi Vol. 2 No. 1 (2025): Februari : Studi Administrasi Publik dan ilmu Komunikasi
Publisher : Asosiasi Peneliti Dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/studi.v2i1.92

Abstract

This study was conducted at the Population and Civil Registration Office of Wajo Regency. The research aims to assess public satisfaction with the public services provided by the Population and Civil Registration Office of Wajo Regency using a descriptive method with a qualitative approach. Public satisfaction, based on indicators such as service procedures, service requirements, service speed, and service fairness, has not been fully met. This conclusion was derived from observations, document analysis, and interviews with informants, including the Head of the Population and Civil Registration Office of Wajo Regency, the Secretary of the Population and Civil Registration Office of Wajo Regency, and key community members who use the services of the office. Recommendations suggest that the Population and Civil Registration Office of Wajo Regency should maintain and further optimize all indicators of satisfaction to enhance public service quality.
Pengaruh Kepemimpinan dalam Meningkatkan Pelayanan Publik di Kelurahan Sitampae Kecamatan Tempe Kabupaten Wajo Yusran Yusuf; Andi Supriadi; Burhanuddin Burhanuddin
Dinamika Publik: Jurnal Manajemen dan Administrasi Bisnis Vol. 3 No. 3 (2025): Jurnal Manajemen dan Administrasi Bisnis
Publisher : Politeknik Kampar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59061/dinamikapublik.v3i3.1201

Abstract

This study aims to find out how much influence Leadership has in improving Public Services in  Sitampae Village, Tempe District, Wajo Regency. The background of this research is based on the importance of the influence of effective leadership in realizing quality, fast and targeted Public Services in the urban environment. In this context, leadership has a strategic role in directing, motivating, and supervising village officials to work professionally in accordance with their main duties and functions. The research method used is a quantitative approach with a census research type, where the entire population of 15 staff members is used as a staff Sample. The data collection techniques used are through questionnaires, observation and documentation. To analyze the data, descriptive analysis techniques and simple linear regression were used to test the Ha and Ho hypotheses. The results of the study show that Leadership has a significant influence in improving Public Services. This is evidenced by the results of data analysis which shows a determination coefficient value (R Squre) of 0.993, which means that 99.3% of the variation in Public Service can be explained by the Leadership variable. The rest, by 0.7%, was influenced by other factors not studied in this study. Thus, the hypothesis in this study can be accepted and concluded that the better the Leadership that is applied, the better the Public Services provided to the community.
Co-Authors Andi Supriadi Burhanuddin Burhanuddin Iwan Mamminanga Sofyan Marzuki