Article Per Year (5 Year)
p-Index From 2020 - 2025
0.23
P-Index
This Author published in this journals
All Journal Hipotesa
Warahuwena, Lenci Yakoba
Unknown Affiliation
Social Sciences

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
Strategies For Improving The Quality Of Public Services Through Village Digitalization: A Case Study In Sohuwe Village Warahuwena, Lenci Yakoba; Sipahelut, Semuel Willem; Wokanubun, Paulina
HIPOTESA - Jurnal Ilmu-Ilmu Sosial Vol 19 No 1 (2025): HIPOTESA
Publisher : STIA Abdul Azis Kataloka

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to analyze strategies for improving the quality of public services through digitalization in Sohuwe Village, East Taniwel District, West Seram Regency. Digitalization is seen as a solution to the low efficiency, transparency, and accessibility of village public services, which are still predominantly manual. This research employs a descriptive qualitative approach, utilizing data collection techniques such as observation, interviews, and documentation. The results indicate that digitalization has not been optimally implemented due to infrastructure constraints, low digital literacy among village officials and residents, and a lack of technological devices. However, there is a strong commitment from the village government to accelerate digital transformation. Strategic recommendations include improving digital infrastructure, enhancing digital literacy training, providing technological equipment, and strengthening multi-stakeholder collaboration, including through CSR programs. These strategies are expected to foster faster, more efficient, and more transparent public services.
Co-Authors Sipahelut, Semuel Willem Wokanubun, Paulina