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All Journal JAM : Jurnal Aplikasi Manajemen Syntax Literate: Jurnal Ilmiah Indonesia Public Policy : Jurnal Aplikasi Kebijakan Publik dan Bisnis Innovation Business Management and Accounting Journal Hipotesa
Semuel Willem Sipahelut
Sekolah Tinggi Ilmu Administrasi Trinitas
Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Law, Crime, Criminology & Criminal Justice Library & Information Science Social Sciences Other

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The Role of Effective Human Resource Management: Case Study of Start Up Cool Kids at Ambon City Centre Mall Bernard C. Renyut; Semuel Willem Sipahelut; Pulina Wakanubun
Innovation Business Management and Accounting Journal Vol. 1 No. 4 (2022): October - December
Publisher : Mahameru Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56070/ibmaj.v1i4.26

Abstract

This study aims to describe the application of Human Resource Management (HRM) in recruiting employees to improve performance, analysis of HRM in efforts to develop human resources to improve employee performance, HRM analysis has an impact on recruitment and efforts in HR development to improve employee performance in the start-up sector Cool Kids at Ambon City Centre Mall. This study uses a descriptive qualitative approach. This research approach was carried out at Cool Kids in Ambon City Centre Mall with data collection techniques in the form of interviews, observation, documentation and accommodation methods. The results of this study are expected that the recruitment system carried out is not fully maximized, so using the human resource management recruitment model can be carried out effectively. In an effort to develop of human resources, this has been carried out in accordance with the procedures for implementing employee education and training programs, but this has not yet been implemented informally. HR development and recruitment have an impact on improving employee performance which has not been fully implemented, this is due to the knowledge, abilities and skills of employees not all of them can master them effectively.
Persepsi Wisatawan Pada City Branding Kota Kecil (Studi Pada Kota Tual, Provinsi Maluku) Jusak Ubjaan; Semuel Willem Sipahelut
Syntax Literate Jurnal Ilmiah Indonesia
Publisher : Syntax Corporation

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (489.966 KB) | DOI: 10.36418/syntax-literate.v7i11.9961

Abstract

Revitalisasi pariwisata di kota kecil menjadi kekuatan ekonomi masa depan terutama di negara yang sedang berkembang. City branding diterapkan sebagai salah satu strategi reposisi kota di pasar pariwisata. Tujuan utama penelitian ini adalah menganalisis tingkat persepsi wisatawan terhadap implementasi city branding pada kota kecil seperti kota Tual. Metode penelitian adalah deskriptif kuantitatif dengan data hasil angket yang dianalisis berdasarkan Skala Likert. Sementara untuk mengetahui dan mengidentifikasi karakteristik dari variabel maka digunakan analisis univariat dengan bantuan tabulasi frekuensi. Jenis populasi adalah infinit population yakni wisatawan domestik yang datang selama bulan Oktober – Desember Tahun 2021 di kota Tual. Penentuan ukuran sampel dengan rumus Lemeshow yang hasilnya sebesar 73 responden. Hasil analisis data menunjukkan rata-rata persepsi responden terhadap enam aspek city branding Hexagon yang dijabarkan dalam 13 indikator mencapai nilai mean 3,95 atau kategori baik. Nilai mean tertinggi terdapat pada dua indikator yaitu fasilitas transportasi dan keramahan penduduk dengan rata-rata nilai yang sama yakni 4,54 (baik). Sementara nilai mean terendah berada pada indikator fasilitas hiburan kota yakni 2,98 (cukup). Persentasi jawaban responden pada setiap indikator menunjukkan beragam pilihan, hal ini bermakna responden memiliki sudut pandang yang berbeda terhadap fasilitas publik yang tersedia di kota Tual. Oleh sebab itu agar menjadi perhatian pemerintah daerah dalam membangun kota Tual dan tetap melibatkan seluruh stakeholder terutama institusi yang berkaitan langsung dengan pelayanan publik.
Information Technology and the Improvement of Public Services in Village Government Wokanubun, Anggelina; Sipahelut, Semuel Willem; Renyut, Selvia F. G.
Public Policy Jurnal Aplikasi Kebijakan Publik dan Bisnis
Publisher : Lembaga Penelitian & Pengabdian Masyarakat (LPPM) STIA Said Perintah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51135/PublicPolicy.v6.i2.p355-372

Abstract

This study examines the impact of information technology (IT) utilization on public service delivery within the Ohoi Rumaat village administration, Kei Kecil Timur District, Southeast Maluku Regency. Using a quantitative approach and analyzed through PLS-SEM, data were collected from 71 respondents selected via non-probability sampling based on the Slovin formula. The findings reveal that IT use has a significant and positive effect on service quality, supported by a path coefficient of 0.653, a T-statistic of 9.329, and a P-value of 0.000. The R² value of 0.427 indicates that IT accounts for 42.7% of the variance in public service quality. These results emphasize the role of digitalization in improving efficiency, transparency, and citizen participation in village governance. The study supports the relevance of Innovation Diffusion Theory in rural settings and calls for strategic integration of IT with adequate infrastructure, human resource development, and supportive policies for sustainable digital transformation.
Strategies For Improving The Quality Of Public Services Through Village Digitalization: A Case Study In Sohuwe Village Warahuwena, Lenci Yakoba; Sipahelut, Semuel Willem; Wokanubun, Paulina
HIPOTESA - Jurnal Ilmu-Ilmu Sosial Vol 19 No 1 (2025): HIPOTESA
Publisher : STIA Abdul Azis Kataloka

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to analyze strategies for improving the quality of public services through digitalization in Sohuwe Village, East Taniwel District, West Seram Regency. Digitalization is seen as a solution to the low efficiency, transparency, and accessibility of village public services, which are still predominantly manual. This research employs a descriptive qualitative approach, utilizing data collection techniques such as observation, interviews, and documentation. The results indicate that digitalization has not been optimally implemented due to infrastructure constraints, low digital literacy among village officials and residents, and a lack of technological devices. However, there is a strong commitment from the village government to accelerate digital transformation. Strategic recommendations include improving digital infrastructure, enhancing digital literacy training, providing technological equipment, and strengthening multi-stakeholder collaboration, including through CSR programs. These strategies are expected to foster faster, more efficient, and more transparent public services.
Knowledge Management; Suatu Strategi Membentuk Sistem Penjaminan Mutu Internal Perguruan Tinggi Swasta Sipahelut, Semuel Willem; Ubjaan, Jusak
Public Policy Jurnal Aplikasi Kebijakan Publik dan Bisnis
Publisher : Lembaga Penelitian & Pengabdian Masyarakat (LPPM) STIA Said Perintah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51135/PublicPolicy.v4.i1.p1-13

Abstract

Acceptance of the output of higher education in the world of work with various quality standards that are always increasing is the main prerequisite, demanding tertiary institutions, including private universities, to improve their internal quality assurance system so as to produce better accreditation of study programs and study programs. institution. To answer these demands, private tertiary institutions must develop various organizational strategies that can contribute to improving the quality of higher education. Knowledge Management is a strategy that can be used to improve the quality of education. Technically improving the quality of tertiary institutions can be done by following the steps of the knowledge management system. That is starting from capturing, sharing, applying, and finding knowledge about the internal higher education quality assurance system that meets and exceeds national higher education standards. So it is hoped that a quality culture that will facilitate tertiary institutions to gain public trust through better accreditation values is expected to develop.
Transformational and Transactional Leadership in Semi-Military Organizations: Their Differential Impact on Work Engagement Sipahelut, Semuel Willem; Wokanubun, Paulina; Para, Rudolf; Maranressy, Kristina
Jurnal Aplikasi Manajemen Vol. 23 No. 3 (2025)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2025.023.3.18

Abstract

In hierarchical and high-control environments such as correctional institutions, leadership style plays a crucial role in shaping work engagement. However, limited empirical research in semi-militarized contexts, particularly in correctional facilities with rigid structures and strict discipline, still leaves a significant gap in understanding leadership. This study aims to examine whether transformational and transactional leadership styles influence work engagement within a semi-militarized organizational setting, specifically, the Class IIA Correctional Institution in Ambon. Data were collected through a census questionnaire distributed to 90 employees and analyzed using multiple regression with the assistance of SPSS 16 for Windows. The findings indicate that both transformational and transactional leadership styles have a significant joint effect on work engagement. However, when examined individually, only transformational leadership demonstrates a significant influence, while transactional leadership shows no meaningful impact. Moreover, transformational leadership exhibits a moderate and significant correlation with the dimensions of absorption and dedication, and a low but significant correlation with vigor. In contrast, transactional leadership demonstrates a very low and statistically insignificant correlation with all three dimensions of work engagement. This study contributes novel empirical insights from a rarely examined semi-militarized context. These findings have significant practical implications for leadership development in highly regulated, discipline-intensive environments, highlighting the strategic advantage of transformational approaches in fostering motivation, dedication, and overall organizational effectiveness.
Co-Authors Bernard C. Renyut Jusak Ubjaan Maranressy, Kristina Para, Rudolf Paulina Wokanubun Pulina Wakanubun Renyut, Selvia F. G. Ubjaan, Jusak Warahuwena, Lenci Yakoba Wokanubun, Anggelina