Hipotesa
Vol 19 No 1 (2025): HIPOTESA

Strategies For Improving The Quality Of Public Services Through Village Digitalization: A Case Study In Sohuwe Village

Warahuwena, Lenci Yakoba (Unknown)
Sipahelut, Semuel Willem (Unknown)
Wokanubun, Paulina (Unknown)



Article Info

Publish Date
19 May 2025

Abstract

This study aims to analyze strategies for improving the quality of public services through digitalization in Sohuwe Village, East Taniwel District, West Seram Regency. Digitalization is seen as a solution to the low efficiency, transparency, and accessibility of village public services, which are still predominantly manual. This research employs a descriptive qualitative approach, utilizing data collection techniques such as observation, interviews, and documentation. The results indicate that digitalization has not been optimally implemented due to infrastructure constraints, low digital literacy among village officials and residents, and a lack of technological devices. However, there is a strong commitment from the village government to accelerate digital transformation. Strategic recommendations include improving digital infrastructure, enhancing digital literacy training, providing technological equipment, and strengthening multi-stakeholder collaboration, including through CSR programs. These strategies are expected to foster faster, more efficient, and more transparent public services.

Copyrights © 2025






Journal Info

Abbrev

ojs-hipotesa

Publisher

Subject

Social Sciences

Description

Jurnal Ilmiah Hipotesa Ilmu-Ilmu Sosial Memuat tulisan atau hasil penelitian dari para dosen baik dosen internal maupun dosen ektsernal yang ingin mempublikasikan tulisannya atau hasil penelitiannya. Jurnal Hipotesa ini diterbitkan dua kali dalam setahun, yaitu pada bulan Mei dan bulan November ...